1.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
95,218 miles

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« Read the previous 20 complaints

problem #3

Jan 082017

Explorer 4WD 6-cyl

  • 27,100 miles
Very strong smell of gas inside of cabin while driving with heat on.

- Lindenhurst, NY, USA

problem #2

Jul 252014

Explorer 6-cyl

  • 0 miles
When I purchased the 2015 Explorer I drove it off the lot and up a hill to go home. As soon as we started up the hill the car filled with an acrid, smoky smell. The kids and I pulled over because we thought there was something wrong. My husband said it was just "breaking the car in" smell. Please note I have had new cars before and never smelled something this bad. So my husband drove it home while the kids and I took the truck. Since that time the acrid, smoky smell happens every time the car is cold and then I go up a hill. The engine is accelerating and working hard. I will have to pay more attention to the rpms at the time. At the top of the hill I smell the "smoke smell." This happens daily on a hill I travel to go to work. I thought that over time the smell would go away. Now I have 10,000 miles on the car and it is 8 months later and the smell is still there. Took it to the dealership where I bought it at the 2,000 mile mark and they claimed they did not smell the acrid smell. I am now taking it in again. Very disappointed.

- Ramona, CA, USA

problem #1

Dec 052014

Explorer

  • 1,000 miles
Upon acceleration my 2015 Ford Explorer XLT has exhaust fumes entering into the vehicle. It happens when I accelerate with the ac/heater in the off mode. You can also smell fumes with the ac/heater on both in the recirculate and non rec modes. I have already had the vehicle in the Ford shop twice with this problem and a tsb was performed with no improvements. Ford crc stated to drive the vehicle with the heat/ac always on to pressurize the cabin to keep fumes from coming in. The owners manual states if you smell exhaust fumes in the cabin, do not drive the vehicle. Ford has no answer to this issue.

- Wall, NJ, USA