10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
27,200 miles

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« Read the previous 20 complaints

problem #3

Jun 142015

Explorer

  • 2,100 miles
During and after acceleration at any speed there is a very strong sulphur smell in the cabin of the vehicle. It appears to enter from the rear of the vehicle and it must be exhausted by opening the windows every single time. The fumes contain CO2 and are very dangerous to all within the vehicle. All passengers complain of a light headache and nausea.

- Garland, TX, USA

problem #2

Nov 132014

Explorer 4WD 6-cyl

  • 2,900 miles
Horrible rotten egg, burning smell when accelerating in the cabin. Have taken it in 3 times and they tell me it will burn off between 10-15000 miles. I can't imagine that the fumes in the cabin are good for me and my family and the lack of concern from Ford is laughable. We have contacted Ford with minimal, unhelpful responses from them. Along with health concerns, the smell coming out of the exhaust is awful and probably should be brought to the epa. I attempted to drive 2 new 2015 straight of the train and they both were just as bad. This is not an isolated problem.

- Mound, MN, USA

problem #1

Jan 212015

Explorer

  • 30 miles
Bought vehicle, left dealership, drove approx 13 miles, parked truck while running, as my son and I waited for my wife outside of a store... we noticed a bad fume smell. My wife got in the car and ask what's that smell" I passed off as maybe protective oils burning off new parts. Next day I came home from work 12 miles away. Again vehicle in park waiting for my wife to meet me outside as we were going straight to the store.... the smell returned! we drove to get lunch meat 2 miles. It got worse as I drove. I notice as soon as I turned the heat down a bit... the smell got worse. Maybe because this allows more outside air to blend? after this I was sure this was a big problem. I searched the web for Ford Explorer fumes and was shocked to see all of the complaints lawsuits and media this has gotten! how could I not have heard about this" I'm quite sure there are plenty of people who haven't complained ! I don't want to believe the truck I fell in love with has this huge problem! I'm returning it! no repairs! don't want it! something needs to be done! I felt sick and dizzy after a short drive! please believe me! this is bad!

- Runnemede, NJ, USA