The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic and was referred to an authorized dealer. The local authorized dealer was contacted and made aware of the failure. The vehicle was not yet diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

- Sanford, FL, USA

Our instrument panel airbag light turned on intermittently since 2026. Ford was unable to diagnose an issue until March 27, 2021. The warning light has remained illuminated while in the repair shop. They found a fault code and it is attributed to tsb 16-0001. We are now responsible for an almost $1,000 repair bill ($150 diagnosis charge and $800+ repair). The repair is due to faulty wiring connections. Our airbags are now supposedly inoperable.

- Camden Wyo, DE, USA

Our air bag deployment light stays on all the time. I took the vehicle to gordie boucher Ford in janesville wi for repairs. The entire air bag system will not work if this light is on. Ford knows about this problem, it is well documented if you search the internet. A common problem that requires a wiring harness to be replaced due to a frayed wire. The cost to repair this is $1200. I did have the repair done because without it I would have no working airbags on my vehicle. This is clearly a safety issue that Ford is aware of and should be immediately recalled. I did request the old wiring harness if that is something that you would need to help get this safety recall started. I would like to be reimbursed for my expenses.

- Janesville, WI, USA

Airbag warning light on 2015 Explorer came on (has been some time). Took to dealer several years ago and was told it was a known issue, would require tracing down wiring costing thousands of dollars and was not worth us doing. I don't understand how a dealer (Ford) can dismiss this safety issue

- Irmo, SC, USA

Frayed wiring under the passenger side second row seating. This is causing the airbag light to be on and will not allow that airbag to deploy in an accident. Ford is aware of the problem and that it is a common issue that they do not know what causes it. Completely unacceptable for a family vehicle to have this issue and the manufacturer not take care of it. We do not believe this vehicle I safe to Transport or have passengers in the back seat now.

- Rogue River, OR, USA

Air bag light came on on the display. Took it in for diagnostics and it was determined to be a wire harness that needs replacing, until almost 900 dollars is spent to have the wire harness replaced all airbags in the vehicle are inactive. This is an issue numerous Ford Explorer issues face and it is pretty close to being held hostage by Ford. Seats and carpeting have to be removed for the wire harness to be accessed, this is a design flaw at best as users can't really access it so how could they harm the system? it is absurd that to have working airbags in our vehicle we have to spend anything if we didn't commit any error, nor is there any real protection if it were to happen again. This is quite a large safety concern, I've seen countless complaints online with this issue and was told by the service advisor at Ford 'we have people come in for this all the time'.

- Pleasanton, CA, USA

Air bag light came on around 58,000 miles. Got it diagnosed by mac haik Ford pasadena. Dealer said it was an issue in the airbag wiring harness under the rear seats and falls under tsb 16-0001. The air bags throughout the car will not deploy because of this major safety issue.

- Pasadena, TX, USA

Air bag light came on and would not shut off..went to dealer... it was defective wiring plug under 2nd row seat...$1059 to repair. The air bag will not work without it. This is a common problem with many years of Ford Explorer. They should have to pay for the repair. It is a safety problem !!!! light stays on whether the car is moving or not

- Clarksburg, MA, USA

The air bag light came on. After doing extensive research I see that this is a common issue because of the wiring and faulty connectors. After wiggling wires the light goes off. It eventually comes back on, then repeat the process.. this is a safety issue because the airbags will not deploy with the light on.

- Hazel Green, AL, USA

Airbag warning light turned in and will not turn off. Took the vehicle to the dealer who stated the issue is a shorted connector for the rear and that the airbags would fail to deploy. The light turns on as soon as the vehicle is started and never turns off. The light has been on for about three months but no technicians have been available to find the cause.

- Murrieta, CA, USA

When the 3rd row seats are moved by the power button, the air bag light on the dash comes on. There is an electrical short.

- Springfield, OH, USA

Air bag light constantly stays on. Windshield pillar came flying off at 70 miles an hour.

- Hawkins, TX, USA

My air bag light is on and won;T go off so I took it to a Ford dealership and they told me that the back air bags wire were loose and it would cost me $600 to connect them back.

- Missouri City, TX, USA

I bought this veh. In 2016 when it had 17,000 miles on it. Within 2 weeks I got a warning light for the air bag system. Took it to the dealer and was advised that the sensor giving trouble was in the seat belt airbag for the rear passenger seat. I was repaired under warranty for technical service bulletin tsb-0001 published January, 2016. I have had trouble off and on ever since with the airbag warning light. It would stay on for a little while and then go off. I had the dealer check it and they could not find a problem without the light being on. This week it stayed on so I had the dealer check it. It had the code B141B which was the same code repaired in 2016. Since the repair was warranteed for 12 months the dealer wants $797 to fix the current issue, which is the same one from 2016. I very seldom use the back seat as I have no children in my house. I would rather not spend that money, since I am retired, but if I don't get it fixed all of the other air bags in the vehicle will not work. I confirmed with a service advisor that none of the airbags in the vehicle would deploy if that light is on. I asked him if there was a way to by-pass it in the system so the light would go off and he said it is a FMVSS that could not be modified and must be fixed the right way. I feel like I am being held hostage in an unsafe vehicle unless I pay the $797 to get it fixed (again).

- Bahama, NC, USA

The contact owns a 2015 Ford Explorer. The contact stated that the airbag warning light was illuminated. The vehicle was taken to the rodeo Ford located at (13680 w. test drive, Goodyear, AZ 85338, (623)298-3900) who noticed and informed the contact that there was a pinched wire underneath the rear seat of the vehicle, which would cause the airbag to fail to deploy in the event of a crash. The vehicle was not repaired. The manufacturer was made aware of the issue however, no additional assistance was provided. The approximate failure mileage was 50,000.

- Laveen, AZ, USA

Slowly pulling out of narrow parking lot exit lane, through opened gate. Rapid unexplained acceleration, seemed to launch car across one way city street into restaurant building. Passenger seat belt (fastened, left bruises) released upon impact; passenger dash board airbag did not deploy; drivers' airbag weak. Passenger hospitalized from lower airbag, broken leg, severe laceration.

- Warminster, PA, USA

The air bag warning light turns on for no reason

- Newburgh, NY, USA

Airbag light staying on. Dealer diagnosed rear seat issue and $911 to repair. Ford issued tsb 16-0001 due to it being a common problem. Due to the high cost of repair some customers do not have the repair completed resulting in an unsafe situation. Since this involves an important safety issue a mandatory recall should be required so the manufacturing defect can be resolved.

- Riverside, CA, USA

The airbag warning light came on without warning or incident (no accident or impact, just started my car one day and the light stayed on). Per research done online with same warning light, make and model of vehicle, issue appeared to be with the rear/2nd row seat belt airbags disengaging and this causes none of the airbags to work in the vehicle in the event of a crash. At the time the light initially came on I had about 72K miles on my car, and it appears this is about the same mileage of all other Explorer owners with this issue. I took it in for service for the light and incurred repairs totaling just under $1,000 to have the parts replaced and the airbags function again. The fact that I did nothing (other than turn on my car when it was approaching the 70-75K mileage mark) to cause malfunction of the airbags but had to pay $1,000 to fix it and have airbags work in my car in the event of an accident is disappointing. Ford needs to issue a recall for this, it's unacceptable to have owner and passenger safety compromised through no fault of the owner, and have to incur costly repairs to make this right. I kept my receipts available to prove cause and cost of airbag light issue.

- West Des Moines, IA, USA

Airbag sensor came on at about 55,000 miles. Went to dealer and they put on computer; told it is tsb 16-0001. Dealer suggested to replace the airbag harness, with connectors replaced for $963.17, B/C warranty expired at 60,000 miles. This is a safety issue as none of the airbags in the car will deploy unless I pay Ford for a part that has no moving parts. Looking to see if aftermarket warranty will cover. I see multiple people with same issue have reported this so there should be a recall since it is a safety issue, potentially for children.

- Lake Oswego, OR, USA