Water pump failed.

- Chester, VA, USA

Unknown system or components, smells like propane or exhaust odors inside the cab. Mostly when driving slow or at a full stop. It is a police interceptor suv with 65k miles. No warning lights or other symptoms appeared prior to odor. Odor gives me a headache/nausea.

- Wheat Ridge , CO, USA

The contact owns a 2016 Ford Explorer. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle intermittently started shuddering. The contact veered to the side of the road. The contact was able to drive the vehicle to the dealer at lower speeds. The vehicle was taken to the dealer where unknown repairs were completed; however, several weeks later, the contact noticed an abnormally strong burning odor inside the vehicle while driving. Additionally, the contact stated that upon parking the vehicle, she noticed that there was oil leaking onto the ground. The vehicle was taken back to the dealer where the rear main seal was replaced; however, the failure persisted. The vehicle was taken back to the dealer where the rear main seal was replaced a second time; however, the failure persisted. The vehicle was taken back to the dealer who contacted the manufacturer for assistance. The manufacturer sent out a field technician who diagnosed that the crankshaft had failed, and the small block or engine needed to be replaced. The vehicle was not repaired. The contact followed up with the manufacturer who informed her that they could not assist as the vehicle was out of warranty. The failure mileage was approximately 82,700.

- Springfield, TN, USA

It has a known problem of that the water pump leaks into engine and causes engine failure. It's all over the google. Today, car dealer called me and told me, I would be better replace the water pump before it fails. It is not failed yet, but they said they saw the symptom, which will cause fatality if I don't change it. And it will cost me not to die from that design failure. Is this not a matter for a car manufacturer to cover by recalling it? When I searched on google, there is a law suit going on, and many many forum of people who's having the exact same issue with multiple ford and lincoln model. Please help people on this matter...

- West Bloomfield, MI, USA

The contact's father-in-law owns a 2016 Ford Explorer. The contact stated that an unknown fluid was leaking from the vehicle. There was no warning light illuminated. The contact took the vehicle to the dealer where it was discovered that the water pump was defective and needed to be replaced. The contact paid for the repair; however, soon after the repair, the failure returned. The vehicle was taken back to the dealer where it remained in their possession. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 56,000.

- Dubuque, IA, USA

The water pump failed and is available for inspection. i was driving and my engine began smoking to the point of visibility loss and suffocating air fumes. I was forced onto an edge of the highway with a drastic drop into the road and had to evacuate my 5 and 2 year old daughters from their car seats. Had i not noticed the smoke im sure a fire would have put me and my kids at fatal risks. i had it taken to the dealer to check into the highspeed cooling fan. the service technician told me that he knew without checking that it was the water pump because ford knows that they have been faulty with issues up to catastrophic engine failure since their 2011 series ford explorer up to the current 2019 with the duratech 3.5 engine. it was inspected by the ford dealership. and i saw no warning or even problems prior that indicated an oncoming failure that could have endangered my kids or myself. After doign research, almost every ford explorer owner has had these issues and ford made a laughable fix to update our owners manual about the water pump. this disclosure should have been mentioned during the sale of the vehicle and had it been i would have chosen a different vehicle and manufacturing company all together. This has shown ford's negligence and complacency towards driver and consumer safety and they should have had the entire engine recalled. but thats appearantly to expensive. now i have a useless vehicle on my credit that i cant afford to fix because of their design issue and like many consumers i feel like ford owes it to us to fix these and offer a lifetime warranty for the water pumps. do your job correctly and with integrity and you wont have to fix so many problems.

- Farmington, MO, USA

Water pump failure, leaking antifreeze all over my brand new concrete

- Oshkosh , WI, USA

During inspection the dealership noted that the water pump was leaking coolant into the engine and must be replaced before catastrophic failure profit failure. The cost of the replacement is an excess of $3000

- Pittsburgh, PA, USA

Complete engine replacement recommended by Ford dealership. Vehicle had the Water Pump and Timing Chain replaced early 2022, has been running good since replacement but out of no where check engine light came on and started running sluggish. Had it towed to Ford and explained the engine is not building compression and recommended new engine. Since purchasing the vehicle brand new had several people we know also had to replace water pump but because of the design was $4000 to replace, find it strange with all the recalls on this vehicle that the water pump isn-??t included in the recalls. After hearing from other mechanics the compression could-??ve been caused by coolant leak (water pump) into the head gaskets. Basically one problem causing other problems but Ford not admitting any issues but redesigned the engine after 2016, sounds fishy to me.

- Youngsville , NC, USA

Air bag dashboard light turned in January 2022 until now part is back order. Secondly over heating problems at 60 mph on July 16, 2022 I was told it was the cooling fans and was fixed and didn-??t fixed the problem now I was told is the active grilled shutters malfunctioning

- Chowchilla , CA, USA

You can smell a sickly metal burning smell in the cabin when accelerating to get onto a freeway.

- San Tan Valley, AZ, USA

Water pumps failing with less than 50,000 miles causing coolant leakage and overheating

- Seattle, WA, USA

Check engine light came on low engine oil pressure light come on made loud knocking noise regular maintenance 147k miles vehicle is at mechanic shop estimate total $1500-$2500 to fix do not have money for repairs

- Anderson, AL, USA

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The contact related the failure to NHTSA Campaign Number: 20V692000 (Power Train). The failure mileage was approximately 180.000.

- Catawba, NC, USA

On 6/16/22 my vehicle was put in the shop for overheating. It was a water pump leak. It is a timing chain run water pump. The water pump is located in the engine. It was a very expensive repair. Due to the amount of labor this took to fix I was out of a vehicle for almost a month. I paid for the repair. Less that a week after I got it back my AC stopped working. Back to the shop it went. More money later... Mechanic explained to us that the water pump is located on top of the compressor. When it leaked it got all over everything destroying it. Now I must get a new compressor. No telling what else it ruined under there. This is a huge problem with this year model of Ford. Matter of fact in Canada it has already been recalled. Why is this problem not getting recalled in the US? Many people have gone after Ford with no luck and one judge threw of the case.

- Tyler, TX, USA

Water pump broken. Causing engine to overheat. Please recall

- Brandon, FL, USA

2016 Ford Explorer water pump malfunction. Car runs hot and could cause engine failure.

- Philadelphia, PA, USA

A leak developed due to a faulty water pump. When I first noticed the leak in my garage I took the truck to a mechanic who told me there was evidence the leak had been going on for some time and that he could not do the repair due to the embedded location of the pump. After some research I see this is a big issue with explorers (especially 2016 models) and that the leak can mix with the engine oil causing permanent damage. I took this to Ford to be repaired at a cost of over $3K. Not sure how long I was driving with this leaking and what damage was done to the engine. This has been a known issue with many Ford vehicles and should be a recall

- Phoenix, AZ, USA

The Duratec V6 engine in many models of Ford including Explorer 2011-2019 has a major design flaw in that the water pump is INSIDE the engine and fails frequently and abruptly. When it fails, the coolant immediately floods the engine and mixes with motor oil and the engine seizes immediately it could be in traffic in an intersection or anywhere. This should have been recalled. There is a class action already for this issue in Canada, same engine and manufacturer, moving thru the courts and certified as a class action there. The US seems to be behind. The NTSB should pressure Ford to recall all of these and repair them with a water pump assembly which is stronger. In my case, on a routine service visit to the dealer I was told that I had the beginning of a coolant leak on my 2016 Ford Explorer Limited, with only 65K miles on it. They required me to bring it back another day for diagnosis then shocked me by saying the water pump is about to fail and should be replaced but because of this design the entire engine must be removed in order to replace it. They also said it is a common failure and can recur. The repair costs $4000 almost all labor to replace a $200 water pump. But the problem is it can be replaced and within a month fail again with consequences of being stalled in traffic or the middle of an intersection. It is well documented online. They changed their design to correct the problem starting after 2019. A useful description of the issue is at: https://www.vehiclehistory.com/articles/all-about-the-ford-explorer-water-pump-recalls but there has been no recall in the US.

- Las Vegas, NV, USA

The contact owns a 2016 Ford Explorer. The contact stated while driving 40 MPH, the accelerator pedal was depressed and the vehicle started jerking and sputtering. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission had failed. The vehicle was towed to the transmission specialist where it was diagnosed that the transmission needed to be rebuilt. The vehicle was repaired; however, the failure reoccurred a year later. The vehicle was taken back to the transmission specialist where the torque converter was replaced; however, the failure persisted. The contact stated the vehicle was shifting hard while driving and was jerking upon acceleration. The vehicle was taken to an independent mechanic where the engine mounts were replaced twice. The vehicle was repaired; however, the failure persisted. The contact became aware of Ford Technical Service Bulletin Number: 20-2271, which he associated with the torque converter failure. The independent mechanic informed the contact that the vibration caused by the torque converter failure was damaging the engine mounts, causing the engine mounts to be repaired often. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 45,000.

- Litchfield Park, AZ, USA