A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Structure — Body — Roof And Pillars

Date Announced
JAN 19, 2024
Vehicles Affected
1,889,110
Ford Recall #
24S02
NHTSA Campaign #
24V031000
Summary
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Actions
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on April 2, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Documents (4)