10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,677 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Passenger side A Pillar outside trim became loose starting at the top. Clips failed to hold it secure. Broke off in rain storm while driving on expressway.
- Dexter, MI, USA
While traveling at highway speed, the driver's side windshield pillar trim detached itself from the vehicle and flew into the roadway resulting in the following vehicle needing to take evasive maneuvers to avoid collision. In June of 2021 the passenger side piece also detached at highway speed and collided with the following vehicle. Ford does not offer a more robust replacement part, so there is no way for drivers to remedy this hazard.
- Maricopa, AZ, USA
Driving on interstate and driver's side panel trim of windshield come off over the weekend. There were no known symptoms or problems prior to the failure. The passenger side looks like it's loose. Have been by the dealer but they have no recall information.
- Greenwood, FL, USA
Windshield trim piece came off while driving on the interstate
- Muncie, IN, USA
Driving on the highway and drivers side windshield trim blew off at highway speeds almost hitting vehicles behind me. I'm not sure if it hit anyone. I pulled over as soon as I could and no one else pulled over. It could have caused serious accidents.
- Independence, MO, USA
On a trip from South Carolina to New York, both A-pillar trims blew off on the highway. I am attributing this to both the fluctuations in temperature in the prior 12 hours (over 30 degrees) and a known issue with this vehicle. It was also very windy out.
- New York, NC, USA
roof rail cover flew off on interstate
- Marrero, LA, USA
The passenger side front windshield A pillar outer trim flew off the car when we were driving on CA freeway 15 on Saturday, February 25, 2023. The entire molding flew off and we don-€™t know if it hit any cars behind us since we were going at least 70 mph.
- Huntington Beach, CA, USA
The passenger roof "A" pillar (lower half) blew off the vehicle at about 70 MPH. The pillar was not damaged prior to the failure and was not vibrating or making noise prior to suddenly blowing off.
- Billings, MT, USA
Windshield pillar driverside flew off driving up interstate.
- Sweetwater , TN, USA
While driving at highway speed, both windshield trim covers flew off and away from our vehicle. Fortunately there were no cars behind us at the time but had there been that piece would have surely hit and potentially impacted their vehicle. I understand this is happening to many of the ford explorers on the road and it is extremely unsafe.
- Columbus, OH, USA
On two separate occasions, without warning, in 8/2022 and again in 12/2022, the vertical windshield panels flew off my 2018 Ford Explorer SUV while driving at normal speed on us rt. 495 in haverhill MA., potentially posing a hazard to following vehicles.
- East Hampstead , NH, USA
The passenger side windshield panel dislodged and flew off the car while driving on the highway at highway speeds. It was sudden event and I had no warning or noise before it happened.
- Bartlesville , OK, USA
On or about January 4, 2023, while travelling on Hwy 22 in Texas at approximately 65 mph the right (passenger) side window trim unexpectedly flew off, landing in the road behind me. There was no previous indication of the trim being loose. The safety of others is a concern because the trim could have hit, or cause a diversion from, traffic in either direction. When I called the dealer to schedule the repair, the Parts person explained that this was a "routine" occurrence for this Make/Model of vehicle (they knew the part number), but the vehicle was safe to drive until the part was replaced. The part was replaced on Jan 16 at a cost of $438. There has been no subsequent inspection of the replacement trim/parts, but there are no indications of an issue since replacing the trim/parts.
- Whitney, TX, USA
The contact owns a 2018 Ford Explorer. The contact stated while his wife was driving at an undisclosed speed, the rear windshield trim separated from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the rear windshield trim needed to be replaced. The dealer informed the contact that he needed to pay for the repair because the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 57,000.
- Waxahachie, TX, USA
i SEEN WHERE THERE WAS A RECALL ON THE ROOF RACK COVERS ON EXPLORERS. MINE ON MY PASSENGER SIDE BLEW OFF IN THE WIND. SHOULD MY VEHICLE HAVE BEEN IN THIS RECALL. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- North Adams, MI, USA
Roof rack cover blew off while driving and snapped 3/4 of the cover off. Part was not recovered. Research shows this was an issue on the vehicle and there was a recall. When entering the vin # it shows no recalls?
- Newark, OH, USA
Roof rack rail cover came off on highway, almost caused an accident. The other roof rack rail cover is lose but I have yet to receive the recall for the roof rack rail cover.
- Holbrook, MA, USA
The contact owns a 2018 Ford Explorer. The contact stated that moisture had been entering the vehicle from an unknown place. The moisture had acuminated on the front driver-€™s side floor and later spread throughout the entire floor of the vehicle. The contact also stated that a strong mold odor was inside the vehicle. The contact had taken the vehicle to a dealer where they informed her that the failure was not related to NHTSA Campaign Number: 21V316000 (Structure) for which the Vin was included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
- Brownsville, TX, USA
- Hulmeville, PA, USA