10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
5,066 miles

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« Read the previous 20 complaints

problem #4

Mar 012018

Explorer

  • 10 miles
Every time I start my car and turn on the air conditioner it smells like sulfur in the cabin of the car. It is so scary to think that carbon monoxide might be sleeping in the car and be life threatening to my self and my kids and wife. The reason I bought the this car is to be safe, not to potentially be killed! I'm so disappointed and wish I knew this problem before I became stuck with this disaster.

- Anaheim, CA, USA

problem #3

Feb 152018

Explorer

  • 3,600 miles
Full accessory power active, next vehicle shut off to save energy this happen first time on December 23,2017 on December 24, 2017 had to have it jump, on December 25, 2017 would not start at all, December 26, 2017 towed to classic Ford the stated battery was bad replace it until February 14, 2018 the same stated again on February 15, 2018 three times I got the same message on the third one a wrench came on the screen the dealer classic Ford has had with no resolve in site I contacted Ford customer service a case no cas-14137401 have a complaint made a representative name annette call me twice letting me know that Ford has no replacement or exchange policy being that the dealer does not know what's wrong they should cancel the lease and lease me another vehicle in good faith the first time I had it jump start I was leaving church, the 26th was towed from my home, in February the first time leaving the fitness center, same day in driveway, last in parking lot from there to dealer.

- South Euclid, OH, USA

problem #2

Feb 152018

Explorer

  • 0 miles
Go to fordexplorernightmare.com, read the 2 key documents, other stories and share your story. Carbon monoxide poisoning from these vehicles.

- Lafayette, LA, USA

problem #1

Feb 122018

Explorer

  • 5 miles
The car intermittently wreaks of gas fumes (not carbon monoxide) on the inside of the care. This primarily happens between 1/4 to to a full gas tank. The smell always occurs after a gas fill up. The gas tank is never overfilled. It also happens when taking a sharp turn after a stop sign/light, and when braking swiftly. Living in a northern climate, the gas smell gets to be so bad, that windows need to periodically be opened in order to vent the vehicle of gas smell. This does not go over well when it is zero outside. With over 3500 miles on the vehicle, the gas smell seems to be occurring more frequently. It started to smell on day 1 of possession of the vehicle with the first gas fill up.now, the whole garage smells of gas when the vehicle is parked for a short amount of time (2 hours). When starting the vehicle on a cold morning parked outside, with all blowers running full, the interior of the car will wreak of gas after 5 minutes. I have an appointment with a Ford dealership this week. They supposedly know of the problem. It does appear to be different from the carbon monoxide problem as this is gas fume smells.

- Powers Lake, WI, USA