A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters are expected to be mailed April 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.