On March 24, 2013, my girlfriend and I were driving to denver international airprt via I-70 East bound. My truck as well as multiple other vehicles hit some black ice on a long bridge I-70 East bound. By truck slid side ways and hit the concrete median head on and at same time was hit by another out of control vehicle which hit me in the drivers door. This caused my vehicle to spin several times across 3 lanes and ran into guard rail head on. Upon all three impacts the seat belts did not lock nor did any air bags deploy causing my girlfriend to hit the windshield and I struck the steering wheel with my chest and chin. When the fire dept. Arrived, they cut tall battery cable to prevent the air bags going off accidentally while we were being removed from the truck. No tickets were issued to myself or the driver of the truck that hit me. The truck was totalled as the frame was twisted and total front end was destroyed. I filed a complaint with Ford directly. I sent them pictures and information they asked for. They are requesting information and access to the truck that I cannot provide as my insurance company took possesion of the vehicle. To this day Ford only sends me letters asking for more information I do not have access to. The pictures I sent to Ford showed every angle of the front end damage as well as pictures of the inside clearly showing the air bags did not deploy. I can only assume that since I'm the average person struggling to make a living and Ford is the big corporation with bottomless pockets that nothing will be done or has been done. This is clearly a case of faulty equipment which I sent proof with the pictures. Big brother sticks it to the average person again with no consequences!!!

- Steamboat Springs, CO, USA

On March 24, 2013 my girlfriend and I were East bound on I 70 going to denver airport to pick up her minor child. At approx. 274 exit, my truck started sliding on ice and hit head on into median concrete barrier. At the same time I was struck by another out of control vehicle and was pushed to the shoulder side of the interstate hitting the on-ramp guard rail at approx. 45 mph head on. The passenger seat belt did not lock until after my girlfriend hit the windshield with her head.I hit the steering wheel with my head also. Yes, the major complaint is none of the air bags deployed after hitting 2 structures head on. The fire dept. Cut all the battery leads to keep the air bags from going off before letting police look inside or be towed. I contacted Ford with my concern for the air bags not working. Their response was " what do you want Ford to do"? I received a letter from Ford asking for information that will take me forever to accumulate. Another example of big corporations not caring about the people their products fail to protect. The vehicle was totaled and I thank god neither of us was seriously hurt or killed because of the air bags not being set off by a double head on impact!!!

- Steamboat Springs, CO, USA

I purchased my 2008 Ford F150 in 11-26-07. I have had electrical problems from the start.when I turn on my head lites all console lites go blank. My main concern though is that my air bags electrical is also messed up.I was in an accident.I hit a donkey!smashed the front end in, and no airbag ever went off! I am concerned about my safety and the safety of my children. I have proof and just need information and or help with my situation. Any feedback is greatly appreciated.

- Waikoloa, HI, USA

In Feb 2011, I called for about my 2008 Ford F-150 regarding the airbag light going on and off and Ford will do nothing about it. I just read that 1.2 mil F-150's were being recalled for the same issue. They said my VIN does not qualify for recall. VIN # [xxx]. so, because I don't have $500-$900 for the repair, I get to wait to be injured. Not right! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Altmar, NY, USA

I was in a four car pile up on interstate 75, going approximately 55 mph when traffic came to an abrupt and crashed directly head on into the car in front of me. After the initial hit, I was rear ended by a tow car, slamming me into the car with extremely force again. My car had to be towed because the whole front had very severe damage, along with the damage to the rear. The safety issue is that my airbags never deployed when they should have with a head on collision at speeds in excess of 50 mph, and also the second hit to the car in front of me, which had just as much force as the initial crash.

- Cincinnati, OH, USA

The contact owns a 2008 Ford F-150. That contact stated while traveling at 45 mph, he crashed into a pole. The contact could not recall the details of the crash and had lost consciousness when crashing into the pole. The vehicle was destroyed. The air bags did not deploy. The police advised that the air bags should have deployed upon impact at the speed the contact was traveling. The vehicle was not inspected for the cause of the failure. The VIN was not available. The failure and current mileages were 36,000.

- Round Rock, TX, USA