10.0
really awful- Crashes / Fires:
- 3 / 2
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 50,937 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2010 Ford F-150. The contact stated that while driving 65 mph, the vehicle started to accelerate independently and without warning. The contact stated that he engaged the brakes in order to slow the speed of the vehicle. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 20,000.
- Westland , CA, USA
The contact owns a 2010 Ford F-150. The contact stated that while driving approximately 65 mph, he depressed the accelerator pedal but the vehicle would not respond and began to shutter. The vehicle was taken to the dealer for diagnosis. The technician stated that the intake valve would have to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 90,400.
- Oklahoma City, OK, USA
Filed a complaint earlier in the year about the electrical problems, and finally received a call back from the dealer. I took my 2010 Ford F-150 in and it was determined the wiring harness was defective. Well great...900$ to get if fixed. Not covered under warranty. Truck will not start without it. Wow, I use to love Ford... never again will I purchase a Ford of any kind. Thanks.
- Pampa, TX, USA
The contact owns a 2010 Ford F-150. The contact stated that while driving 25 mph, the accelerator pedal became stuck as the vehicle accelerated to 80 mph. The contact turned off the ignition to stop the failure. The vehicle was taken to a dealer for diagnosis and the contact was advised that something had most likely became stuck on the accelerator pedal, as they could not replicate the failure nor generate a failure code during the diagnosis. The failure and current mileages were 43,000.
- Ocean Township, NJ, USA
On May 8th 2012, my truck stalled while I was merging into traffic at approx. 55 mph. The vehicle was brand new when I purchased it in may of 2009 from gulf coast auto Ford in angleton, Texas. So, I had them tow it to their shop for repairs. The mass air flow sensor was replaced on May 9th, and I drove the vehicle until Friday, May 11th, when the same problem occurred. The vehicle stalled at traffic speeds, died, and then couldn't be restarted! this second incident also resulted in my having the vehicle towed to the dealership where I am told that they can't find the problem!! it now starts after the stalling, but not until a period of hours passes. What can I do" this is a serious safety issue" Ford is telling the dealership to put an on-board data recorder on my truck that they cannot even get from Ford! I only have 52000 miles on this vehicle and have cared for it meticulously.
- Lake Jackson, TX, USA
The contact owns a 2010 Ford F-150. The contact stated that while driving 65 mph, he released the accelerator but the vehicle lunged forward abnormally and increased in speed. The contact mentioned that the failure occurred while waiting at a traffic stop. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 5 and the current mileage was 11,000.
- Hanford, CA, USA
As I was traveling on I-95 today at 1pm at 75mph my truck suddenly jerked me forward as I let off accelerator it downshifted from 6th to first violently locking me rear brakes up and fishtailing me into the shoulder. The car then stalled and I coasted safely to a stop. The car would start back up and run but I called roadside assistance and was towed to the dealer/ this was a very scary and dangerous situation. Had it been raining or wet conditions I would have been in a serious accident and even died. I do not want to understate this occurrence. This had to be looked in to immediately.
- Pembroke Pines, FL, USA
The contact owns a 2010 Ford F-150. The contact stated the floor mats became stuck under the accelerator pedal causing the vehicle to accelerate suddenly. The vehicle was taken to the dealer who stated the floor mats were issued with the vehicle and to request a refund from the parts department. The dealer did not remove the floor mats. The manufacturer was notified and stated he needed to show a receipt before a refund could be issued. The failure mileage was 15,000.
- Centreville, OH, USA
The contact owns a 2010 Ford F-150. The contact stated that the vehicle caught on fire in the parking lot of a hospital while the engine was turned off. The dealer denied any assistance with repairs to the failure and the manufacturer was not made aware of the failure. The vehicle was not repaired. A fire report was available. The failure and current mileage was 10,000.
- Marion, IN, USA
The contact owns 2010 Ford F-150. The contact stated that while driving 5-8 mph, the vehicle surged forward. The brakes were applied, but the vehicle would not stop until crashing into a tree. The air bags did not deploy, but there were no injuries. The contact also stated that this was the fifth time the vehicle surged forward unexpectedly. The vehicle was towed to an authorized dealer to have the failure diagnosed. The failure mileage was 22,000. Updated 08/31/11 update 09/09/11
- Burnet, TX, USA
The contact owns a 2010 Ford F150. While driving approximately 65 mph the cruise control would not deactivate. The contact stated he applied pressure to the brake pedal. Placed the vehicle in neutral, and pressed on the cruise control button but the the cruise control would not deactivate. The vehicle came to a stop when the contact placed the gear shifter in park and depressed the brake pedal with extreme force.the contact shut the vehicle off.the contact restarted the vehicle three different times and each time the cruise control was still activated. The fourth time the vehicle was started the cruise control deactivated. The vehicle was taken to the dealer for diagnostics. The technicians were unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 9,717.
- Searcy, AR, USA
The contact owns a 2010 Ford F-150. The contact was driving approximately 45 mph an attempting to pass another vehicle when the accelerator pedal became stuck and pinned to the floor mat as the vehicle continued to accelerate. He then used his feet to release the floor mat from the accelerator pedal. The contact stated he had experienced the failure several times over a course of three months. The vehicle was taken to the dealer and the dealer advised him that there was nothing they could do because of liability reasons. He was advised by the dealer that they could not alter the vehicle. The contact stated that there was a hole in the floor mat where a hook was supposed to secure the mat to the floor but there was no retainer clip in the floor board of the vehicle to secure the floor mat. The vehicle was not repaired. The failure mileage was 5,000 and the current mileage was 9,900. Updated 11/03/11 updated 11/14/11
- Pahoa, HI, USA
I have a 2010 Ford F150 crew cab truck. An incident happened around 3:30pm on 4 24 2010. The vehicle only had 1700 miles on it at the time. The accelerator pedal stuck to the floor under normal driving conditions. I had to slam on the brakes and the vehicle increased speed.the motor revved up to 7000rpm. I eventually put it into park and turned off the ignition. I was able to get the vehicle off the road into a parking lot. Fortunately, I was not injured and no accident occurred. I called roadside assistance and the vehicle was towed to maroone Ford in margate, fl. It was looked at by the service department on 4 26 2010. They inspected the vehicle and road tested it for only 4 miles and said no problem could be found. They called me later that afternoon and to pick up my vehicle in the morning. I did not feel safe at all driving the vehicle! I did not feel that they took this incident seriously. I decided to get a second opinion from another dealership. I took the truck to sawgrass Ford in sunrise, Florida (where I purchased the vehicle) where the head of the service department personally took care of me. He understood my concern and said that he would thoroughly check out the vehicle. They kept the truck for 4 days, test drove it for over 125 miles, ran all computerized tests, and also pulled off all wheels and checked the brakes. They could not replicate the incident. When picking up the vehicle, the service manager assured me the vehicle was safe. He also admitted that this had occurred in other F150 trucks, but said they had never treated the problem at their dealership. As of now, I have been driving the vehicle for two weeks without incident. I wanted to document what happened to me should this type of incident occur again.
- Coral Springs, FL, USA
Hi, on Monday, January 25, 2010, I test drove a 2010 Ford 150 supercrew 2wd pickup truck (with the salesman). A few feet out of the dealer lot I floored the accelerator to see what kind of acceleration the vehicle had. After releasing my foot completely from the accelerator and applying the brake, I noted that the accelerator was still acting as if it was about half way down. I mentioned to the salesman that the gas pedal was still down despite my foot being off of it and on the brake. I then removed my foot from the brake and kicked on the floor mat area (I did not remove my eyes from the road) with the heal of my foot in a rearward motion. Subsequently the stuck accelerator became unstuck. I really don't know if the floor mat was interfering with the pedal or not, I just know that it was stuck down and post my actions it was not. I am reporting this because I would feel awful if I said nothing and then someone lost their life because of a potential design flaw. Tw*
- Huntsville, AL, USA
- San Jacinto, CA, USA