The contact owns a 2011 Ford F-150. The contact stated that the transmission failed and the vehicle exhibited engine oil failure. The vehicle was taken to randall reed's planet Ford (19000 eastex fwy, humble, tx 77338, (866) 844-5995) where it was determined that the VIN was excluded from NHTSA campaign number: 19V075000 (power train) and NHTSA campaign number: 11V128000 (electrical system). The manufacturer was contacted. The vehicle was not diagnosed or repaired. The failure mileage was 172,245.

- Humble, TX, USA

I was driving my Ford F150 about 45mph when all of a sudden there was a hard jerk. So hard I thought someone had hit me, then a wrench came on the screen. After it jerked it slow down drastically. I turned around and took it to O'reilly's auto and they hooked it up to that machine and it gave a code that had to do with a catalytic converter. I had to wait until thanksgiving holidays were over until that following Monday before I could take it to my mechanic and he hooked it up to his machine and said that one of the sensors was not registering then I remembered I had a recall on a sensor that had to do with the transmission so I took it to the Ford house. I didn't have the recall paper with me so they looked it up on their computer and said they were going to reprogram the software that goes to a sensor in my transmission. And it didn't fix the problem. It is still doing the same thing and it doesn't matter, there is no way I would ever take it out on the highway I don't even want to drive it any faster than like 25 miles an hour because it jerks so hard and there's no warning when it happens whatsoever. It's scary, very scary. My complaint is I did the recall and I don't know what to do next because it's still doing the same thing like I never I know when it will do it again. I don't know if it's through the code and is no longer programmed I don't know but it's unsafe and I'm scared to drive it at all because people honk at me afterwards because I go so slow so I turned my hazards on. People are rude now days if they have to follow someone driving super slow. Which I do because of the jerk and the sound it makes. Unsafe.

- Clovis, NM, USA

The contact owns a 2011 Ford F-150. The contact received a recall notice for NHTSA campaign number: 19V075000 (power train). The contact took the vehicle to pines Ford (8655 pines blvd, pembroke pines, fl 33024, (954) 443-7000) to have the recall repair performed. The contact never experienced a failure prior to the recall repair. After the repair, while the contact's husband was driving at a low rate of speed, the vehicle downshifted without warning. The contact's husband stated that the vehicle continued to downshift multiple times as he attempted to return the vehicle to the dealer. The dealer took back possession of the vehicle and, after three days, the contact was informed that the vehicle needed a new transmission. The contact was also informed that Ford did not have coverage for the vehicle. The manufacturer was not notified of the failure. The vehicle had not been repaired. The failure mileage was 197,869.

- Pembroke Pines, FL, USA

Power train coming on all time / brake problems/ light coming on all times

- Silver Spring, MD, USA

I had recall 19S07 completed with the PCM flashed a month ago. Right after it was flashed I had extremely hard shifting from 1st to 2nd and a hard down shift from 4th-3rd, during take off and slow down. I called the dealer immediately and was told top bring it back in because the flash was corrupt and they needed to re-flash the truck. I did that and after the re-flash, the hard shifting was still there, not as often, from 1st - 2nd but at least happening at 3 take offs when driving. This continued to the current day. I was told to drive the truck for two weeks for the computer to re-learn my driving habits. Now mind you the truck drove fine prior to having this fsa PCM flash done. I took it in because the danger of having the truck go from 6th to 1st gear at 70mph is high. Now yesterday (11/20/2019) I took off from a stop light (hard shifting still happening), just reached 55mph (in motion) when the truck went from being in 5th/6th gear down to 3rd gear. Immediately the wrench light came on, my mileage display disappeared, and the truck would not leave 3rd gear. I drove slowly to a gas station and turned the vehicle off. This is exact signs of the molded lead frame and the dealer confirmed that with codes. There is a fsa 19N01 that is to replace the lead frame/ however, my truck now has 174,000 miles and 19N01 is covered to 150,000 only and Ford will not honor the lead frame to be replaced. Back to my original issue, is the bad shifting of this truck did not begin until I had fsa 19S07 and the system flash. So that lead to the lead frame and speed sensors failing. Both fsa's are for the abrupt downshift possibility, and 19N01 came out after 19S07. Coincidence, ? I do not think so. Ford needs to honor the warranty repair of the lead frame by the dealer. Please help before accident's happen

- Whitmore Lake, MI, USA

Vehicle abruptly shifted to 1st and is now stuck in 5th gear taking to dealership but the fact that this is a known issue and can get us killed it is beyond me how Ford is dealing with this. There is a 2 week delay just to ger our vehicles in. What are we supposed to do?

- Houston, TX, USA

The contact owns a 2011 Ford F-150. The contact received notification of NHTSA campaign number: 19V075000 (power train). The contact took the vehicle to tommy vaughn Ford (1201 N shepherd dr, houston, tx 77008), but they were not able to complete the recall repair because diagnostic codes: P20, P722, and P731 did not appear during the diagnostic test. The contact stated that the vehicle was showing a P75 diagnostic code, which indicated the same part experiencing a failure. The vehicle had not been repaired. The manufacturer was contacted and sided with the dealer. The contact stated that a generic warning indicator illuminated. The approximate failure mileage was 234,689.

- Houston, TX, USA

In 2016 I went to get recall repaired from franklin tn dealership I purchased the truck from, they refused, in 2019, they claim that the software was not available from Ford, online in emails to another dealer, I have not been told when to bring truck in to get all recalls repaired. Both dealerships are in tn. When in first gear, the truck will jerk back down and won't allow me to go to 2nd gear without pressing hard on gas, loud fan noise from the hood, breaks go to the floor and I have to pump to feel truck slowing down, air and heat continue to not work, air won't get cool and heat won't get hot, both dealerships have refused to repair or blamed Ford for not giving them what they needed to fix the recalls. I am documenting so my family will be able to give this to attorney. The down shift happens when the truck is in drive moving on any and every street, parking lot, stop light/sign. The loud fan noise from the engine only happens when the truck is started, the brakes have been going to the floor for 8 years at different times of the day/night when driving.

- Whites Creek, TN, USA

My 2011 F-150 would not go into reverse and it would not show up in the in the indicator. It required the replacement of the molded lead frame in the transmission to correct the transmission range sensor issue. There was a recall issued by Ford (12C23) that covered the same issue for 2011 - 2013 model year F-150 with 6R80 transmission. My F-150 was not in the manufacture date range, but it has all the issues that were in the 12C23 recall. This was brought to Ford attention, but they indicated that it is not part of this recall, even though it is the same exact issue. I have attached the recall notice for reference. This recall should be extended to cover all 2011 F-150 that have this exact same issue as indicated in the recall. It also should be noted that they did issue a recall 19N01 for the mold lead frame for this F-150, but refuse to cover the repair due to the fact that the specific codes for this recall were not present.

- Hyde Park, NY, USA

While driving in the city my vehicle down shifted and the wheels locked up on its own. I believe this is a transmission problem.

- Lenoir, NC, USA

While driving auto transmission will not shift up from 1st gear and while traveling truck will down shift to first for no apparent reason, thus causing a strain on engine and transmission.

- Belleville, IL, USA

'takata recall' my truck shifts into 3rd and won't shift out, down shifts outta nowhere and when I shut down and restart it is automatically in 5th gear and shifts very hard from park!

- Metz, WV, USA

I purchased the vehicle on 07/30/19. On or around 08/01/19 the vehicle was jerking and the check engine light came on, so I notified both salesmen at the dealership immediately by text message and photos. Chris indicated that the truck needs an oil change. So I had the oil change done immediately after the text message. Two or three days later, the truck jerked again. I called chris and informed him that the truck was jerking again. Chris indicated I take it to have it checked with an odb2. The truck obd2 indicated that the truck had a problem with camshaft sensors. From the parts store I drove to the dealership and showed the results of the obd2. Chris indicated that he would discuss the issue with jesse to see if they could help get this problem resolved. Within two to three days I returned to the dealership that jesse could test drive the truck. When jesse test drove the truck, it did not jerk and the check engine light was off. Jesse indicated that he and the dealership could not help me because there was no evidence or codes to indicate there was an problem with the truck. Jesse, chris and pete the mechanic indicated that the truck would be safe to drive. On or around the 08/20/19 I was in the hospital and my husband, jose, indicated that the truck was jerking. On or around 08/26/19 I personally went to the dealership and spoke to chris and let him know the truck was still jerking. Chris indicated that he would speak to jesse. That same afternoon, I received a text message from chris. He indicated that they could offer labor and parts to fix the truck. But then continues the text indicating that it would cost me $200. I went personally to the dealership and indicated to jesse and chris that this was unacceptable because the truck began jerking two days after the day of purchase. I need this resolved. Please help.

- Lockhart, TX, USA

While driving on hwy at 55mph the transmission shifted from 6th to 3rd gear causing the truck to rapidly slow down mid traffic was able to pull over to the shoulder and stop this is the second time took it to the dealer they did something worked for a little but did not fix problem.

- Madison Wi, WI, USA

Currently my truck is under a safety recall to update the new software on PCM for intermittent down shifts at any speed. Also there is a molded leadframe warranty extension. I'm thankful I haven't experienced the downshift to 1st. But have noticed it down shifts on highway from 6th to 5th to 4th and back up. Also hesitates violently when trying to pass or accelerate. Laird nollerf3ord in lawrence, ks is doing update on PCM Monday Sept 16th. My VIN is included, but they say they have to do a diagnostic and can only replace leadframe if certain codes are related. I personally think the transmission moulded leadframe should be replaced and than update PCM after. From what I read the sensors are the problem regardless of the software update. If my VIN is on the field service recall and the safety recall. Both should be done free of charge parts and labor. Regardless of the codes. Its Ford [xxx] up. And many more accidents will happen if this isn't made a priority. I'm seriously scared to drive on the highway knowing anytime it could downshift into 1st gear. I read reports even after the update still have same problems. It's the leadframe people. I'll see how the software update Monday effects the performance of my 5.0. fingers crossed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Olathe, KS, USA

The contact owns a 2011 Ford F-150. While driving at low speeds, the vehicle downshifted into first gear while braking. The contact mentioned that the vehicle was still operable. The vehicle was taken to salem Ford (60 S broadway, salem, nh 03079, (603) 898-9766) where the contact was informed that the vehicle was not included in NHTSA campaign number: 19V075000 (power train). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,000.

- Salem, NH, USA

The contact owns a 2011 Ford F-150. The contact received a recall notice for NHTSA campaign number: 19V075000 (power train). While driving 35-40 mph, the fifth and sixth gears became inoperable and the vehicle downshifted into first gear. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the transmission needed to be replaced. The vehicle was repaired. The manufacturer and dealer were not contacted. The failure mileage was approximately 170,000.

- Macomb, MI, USA

Truck will not go into reverse and throws a code reflecting an issue with the transmission range sensor. The issue began shortly after I had the dealer address a safety recall 19S07; which has to do with a failure of the output speed sensor. As the vehicle had shifted into first gear unexpectedly. There is a compliance recall 12C23 dated May 30, 2012 which addresses the exact same issues I am experiencing: ' transmission will not engage into reverse gear ' electronic transmission prndl indicator does not display reverse (if equipped) ' back-up lamps are inoperative ' intermittent rear video camera operation when I contacted Ford, they verified my truck was manufactured in May 2011; which was before the terms of the compliance recall covering the period covering October 2011 - February 2012. Yet my truck is having the exact same issues reflected in the compliance recall. I believe this should have been covered under the compliance recall 12C23. As it is the exact same issue I am experiencing and was manufactured a few months before the recall date range and was manufactured at the same manufacturing facility listed. Ford did open a file and issued a case number but I believe this is an issue NHTSA should be aware of.

- Las Vegas, NV, USA

Very harsh transmission shifting from 1st to 2nd gear

- Shawano, WI, USA

The contact owns a 2011 Ford F-150. The contact stated that after the vehicle was repaired per NHTSA campaign number: 19V075000 (power train), an abnormal banging noise was heard from the front of the vehicle every time it downshifted. The vehicle was taken to fette Ford (1137 us-46, clifton, NJ 07013, (877) 605-8292) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 160,000.

- East Stroudsburg, PA, USA