The contact owns a 2011 Ford F-150. The contact stated that while driving 65 mph, the vehicle drifted from one lane to another. The contact was unable to control the steering wheel. The vehicle was taken to a dealer for a diagnostic testing but the dealer was unable to determine the cause of the failure. One of the technicians advised that the steering system computer required updating. The vehicle was taken to several other independent mechanics, all of which advised the contact that there was not a steering computer in the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 45,000. The current mileage was 50,000.

- Woodland Park, CO, USA

Occasionally when steering the truck to the left, the steering will feel like it is sticking. It becomes hard to turn to the left and when the turn is complete, the vehicle will not return to center. On one occasion when I first started the truck and began to back out of a parking place, I could not turn the steering wheel to the left at all. I shut the truck off then restarted and the same thing. On the second time I shut the truck off then restarted, I could turn the wheel normally. There seems to be a problem with the power steering or some mechanism of the steering.

- Huntsville, AL, USA

There is a popping and jolting mechanical feel from the steering wheel and front end of the truck. It feels like the front end or steering shaft is literally about to come apart. The problem happens at normal speeds at any speed on straight roads that are paved normally without defect. The problem seems to be worse the higher the temperature is outside. It feels like the whole front end of the truck is loose. I thought the tire was loose - it wasn't.

- Virginia Beach, VA, USA

I have a 2011 Ford F-150 4X4 ecoboost and have had one steering rack replaced already. It was replaced due to popping in the steering as well as bump steer and wandering. The initial replacement was 6-1-12 and as of this post (1-26-13) and roughly 12K more miles, it is starting to have the same concerns that required the initial replacement. In addition, the front suspension in general seems loose and the left side squeaks over bumps and seems weaker in the spring than the passenger side.

- Olathe, KS, USA

When you are going over bumps there is rattles amd clunks in the steering and the steering is loose.this happens at all speeds and it feels like the whole front end of the truck is loose. Thanks

- Nederland, TX, USA

There is a very bad rattle coming thru the steering. Seems to be an issue with the epas.

- Wooster, OH, USA

Steering has a loose feeling. It feels like the truck is going to fall apart and the wheels are loose. Ford knows about the problem, but hasn't fixed it. My truck is on it's 3rd steering gear and all of which had this problem. The feeling can be felt at low speeds (5-10mph) to high way speeds (55-70mph).

- Issaquah , WA, USA

I own a 2011 F-150, 5.0, crew cab, 4X4. I started noticing a popping or clinking noise coming from the steering column. The noise has been getting worst and is very annoying as well. I notice at lower speeds when driving down our gravel road. I typed this issue in as well on the F-150 forum and there are numerous post with same issue! many are saying it has to deal with electric power assist steering. I will be taking it into the dealer, to hopefully get this issue resolved. I just hope that Ford will step up and fix this issue.

- Howell, MI, USA

The contact owns a 2011 Ford F-150. The contact stated that the vehicle was unable to be aligned. As a result, the tires were wearing prematurely. The vehicle was taken to the dealer who stated that the camber pole was malfunctioning. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 21,000 and the current mileage was 22,000.

- Pembroke Pines, FL, USA

There is a popping and jolting mechanical feel from the steering wheel and front end of the truck. It feels like the front end or steering shaft is literally about to come apart. The problem happens at normal speeds at any speed on straight roads that are paved normally without defect. The problem seems to be worse the higher the temperature is outside. It began at around 3K miles and has steadily grown worse unless the temperature is below 80 degrees. The steering begins to feel loose and unsteady at any speed. At its worst you can hear the popping from the steering column. The longer the vehicle operates the more pronounced the sensation coming through the steering wheel. I feel at any moment that the steering may just completely fail.

- Broadlands, VA, USA

I bought a brand new Ford F 150 in August of 2011. I have been experiencing banging in the steering wheel as well as an audible note at low speeds and high speeds. Always when the truck is coasting straight without any input in the steering. I have gotten no where with the purchase dealer....apple Ford in columbia md. I am taking it to a different dealer with hopes that they will give a [xxx] and try and get to the bottom of it. I believe that this is becoming a safety issue!!!! my wife refuses to drive the vehicle with my children.......it is that bad. What, if anything, is being done about this problem" hopefully someone will not lose their life in order for Ford to acknowledge that there is a problem. I would trade the truck today if I could take, on the chin, the $10000+ loss on a new vehicle. Lastly why does this have to be a problem at all".....[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sykesville, MD, USA

Cpsc#I270250A. 2011 Ford F-150 ecoboost. Consumer stated his truck has been popping and clucking in the steering. He also has taken it to the dealership on several occasions. The dealer informed the consumer the noise was a normal characteristic for the epas rack and they refused to address the issue. The consumer stated the steering felt loose when the popping occurred.

- Brandon, MS, USA

There is a knocking, popping, loose feeling in the steering wheel. My truck is on it's 2nd steering rack and it feels worst than the original one after 3500 miles on it. The dealer does'nt know what to do because there is'nt a fix. I do know that this issue is related to the heat, the hotter it is outside and the longer you drive the more noticeable it is. I know that a $45,000 truck should'nt feel like this when it only has 14,000 miles on it. I have called Ford customer care and they do nothing and now my dealer is ignoring me. I love my truck, but I wish Ford would take care of their customers and this problem.

- Shawnee, KS, USA

Feels like a loose joint in the steering shaft. Some people refer to it as popping. It feels like a loose ball joint would feel. As your driving, the front end feels loose, and you can feel "the road" in the wheel. I took the truck to the dealer, and they told me there's nothing wrong with it. I've had several people drive the truck and they told me the same thing, something feels loose in the front end.

- New Caney, TX, USA

My F150 has been making popping feelings and noises that are resonating up through the steering column into the steering wheel. This is not only very annoyning, but it makes everyone that is having this same issue with their 2011 F150's wonder if it is a safety hazard. This could potentially become an accident waiting to happen. I have been to the Ford dealer and they replaced the steering column and this did not fix the issue. Ford has not been responsive to this issue.

- Arlington, TX, USA

2011 Ford F150 4 wheel drive 5.0 engine.. started at around 6000 miles I now have only 13000 on this vehicle.. there is a knocking/tapping/rattle in the steering wheel/shaft when going over bumps at any speed. Many folks are complaining about this exact issue on Ford truck forums yet Ford says this is normal, it cannot be normal if these trucks are fine when they are brand new yet develop this rattle and knocking in the steering wheel after a few thousand miles. My trucks steering feels very sloppy and loose when going straight over bumps and has a rattle/knocking/popping sensation through the steering wheel. It feels as if something is going to fall apart in the steering system. Many owners have had their steering rack assembly replaced by Ford with good temporary results only to have the problem return a few hundred to a few thousand miles later, so again it cannot be normal. To note: It is definitely worse when the weather is hot but always there even when cold out. I do not feel confident and secure driving this truck like this. Ford needs to step up and find a fix to this very real driver concern and very possible safety concern. This (2011-2012) is the first year this type of electric power steering assist system has been used in a truck so there are no long term reliability stats. Ford should do the right thing and find a fix now before something very bad starts happening. If this were a rattle in the door or something annoying like that it would not be much of a concern but this is the steering system on a 5000 pound truck. My only hope is that the right Agency takes this serious and investigates this very real problem on these 2011-2012 Ford F150 trucks.

- Boxford, MA, USA

Newer Ford F150's are equipped with an electronic power assist rack and pinion steering which has problems with popping over bumps or rough terrain. The problem seems to occurring to a lot of owners with the epas steering( F150 forum members over 600 posts on the topic and 57,000 views. Mine is affected as well. I have had my truck into two different Ford dealerships with no resolve. The problem has been isolated to the epas steering rack. The steering feels very loose and sloppy. Traveling over small bumps or rough terrain results in popping, knocking in the steering linkage. When off road, the knocking is more pronounced and the steering feels like you could lose control. Despite numerous calls to Ford by F150 owners, no recalls or tsb's have been issued to address this problem.

- Highland, UT, USA

Truck started having a popping in the steering wheel over rough roads and terrain. Steering shaft was replaced by dealer with no fix. Then they replaced the steering rack which is a new electronic powered rack and my problem was resolved for roughly 1000 miles. The problem persists to get worse when its hotter outside. I know a few friends with these new electronic racks that have the same problem. Ford seems to be doing nothing and there is no answers to the issue. Something in the rack could be loose or defective and could cause a safety issue. Rack needs to be redesigned or fixed.

- Kansas City , MO, USA

My 2011 F150 ecoboost with epas steering is popping and clunking when going over bumps in the road. It feels like something is loose in the steering. I have taken the truck into the dealership several times only to have them tell me this is normal. It is not normal. There are hundreds of other F150 owners experiencing this and I'm concerned it could be a safety issue with me and my family. Ford refuses to acknowledge this issue and will not comment when I ask if it is a safety concern. Below is a link to a forum site where others are experiencing this... thanks www.F150forum.com/F38/steering-wheel-popping-over-bumps-rough-terrain-94150/ [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brandon, MS, USA

Ford F 150 2011 steering issue. 2011 is the first model year for electric power steering on the F 150. When driving straight, there is looseness in the steering. I am aware that electric power steering is easier to turn. That is not the issue. It feels like looseness in the steering shaft, as a loose joint. When I went to an F 150 online forum and typed in my problem, I found others who were having the same problem. I am very concerned about the safety of the steering. It seems worse with heat. I have been feeling it when I would hit small bumps in a row. Yesterday, I felt it on all surfaces. It felt like the steering shaft was going to come apart. I have had it to the dealer and they put it up on the lift and can't find the problem. The steering system itself needs to be taken apart.

- Mount Juliet, TN, USA