While backing out of a parking spot, I applied the service brakes and the brake pedal went to the floor. The truck continued in reverse, striking a concrete wall. I secured the vehicle and inspected the damage. Under the hood, I looked at the brake fluid reservoir. There was a very small amount of fluid in the bottom of the reservoir. I looked back at the dashboard to see if the brake light was illuminated, it was not. I had the truck towed to the dealership where I purchased (new) it two years prior, gosch Ford in hemet, ca. The service technician said the brake master cylinder and brake booster were bad and that the fluid had leaked back into the booster. Since the truck was out of warranty, the estimate for repair would be $800. The truck has 36,443 miles (443 miles over the basic warranty for brakes). As a small business owner, the truck is used to tow my equipment trailer necessary for work. Without the truck, I dont work and my business suffers. The dealership refused to submit this to Ford for warranty work stating Ford is very firm on this issue; even one mile over 36,000 would be refused. I approved the repairs since I need this vehicle for my livelihood. An hour later, the service department called saying there is a nationwide backorder on the master cylinder and brake booster (go figure), and the parts wouldnt be available for 5 weeks! so, my truck (the truck I purchased new to ensure dependability, safety and reliability) sits at the dealership waiting for the replacement parts for an apparent common brake failure problem. Since they are replacing the defective parts with new (hopefully not defective) parts, I will cringe each time I step on the brake pedal. An internet check of this problem revealed others with the exact same situation. Why is there no recall? this is a huge brake failure issue.

- Hemet, CA, USA

My family and I were preparing to pull out of a croded parking lot as we were leaving a baseball tournament.my husband attempted to put the truck into drive and as he shifted, the truck lunged backward as he had no brakes to stop the vehicle. He had to throw it into P to stop.a mother and her son were walking near the vehicle at this time, my husband was quite unnerved.he turned the vehicle off and went to a local store for brake fluid in order to drive home.he took the truck to the nearest dealer where they had discovered that the master cylinder and entire brake system failed.there was no warning to this issue.our truck only has 44,000miles and is 2 years old.this is our family vehicle used to Transport our children, not to haul or tow things.I researched this issue online and contacted Ford after realizing that our truck was not the only truck with this issue. I spoke with regional manager randy copeland regarding the issue and expressed my concerns that this is a huge safety issue.an entire brake system should never fail unless it was faulty, especially on a newer vehicle.I explained to him that this is a serious issue and could result in loss of lives if it is not addressed.I was told to worry about my own vehicle.I was told that I need to keep conversation professional, I was upset at the fact that he dismissed the seriousness of no brakes.my concerns fell on deaf ears.I want Ford to realize the seriousness of this safety issue.Mr. Copeland also could not answer my question- what would Ford have done if my husband would have backed over this mother and her son.I want Ford to recognize this problem and take action before someone is seriously injured or lives are lost.

- Portage, PA, USA

While driving on freeway a "low brake fluid" warning light came on the dash. I tested brakes and they felt ok at that point. After driving several more miles the brake pedal took more pressure to slow down the vehicle and by the time I stopped the brake pedal went to the floor. I checked the brake fluid reservoir and it was empty. I found no brake fluid leaking under the vehicle. I filled the reservoir with new brake fluid and after driving 5 miles the brake warning light came on again. I stopped and checked the reservoir and it was empty again. After filling the reservoir again I took the vehicle into a Ford dealer. They told me the master cylinder had failed and leaked the brake fluid into the brake booster unit and caused it to fail as well. The service adviser said they had 3 other F-150 trucks come in with this same issue. The fix is to replace the master cylinder and the brake booster unit with new parts. He claims the new parts have been re-engineered to fix the issue. I checked the internet for this problem and found many others have had the same issue with at least 2011, 2012, 2013 Ford F-150 trucks, some never received the "low brake fluid" light before the brakes failed. This is an extremely dangerous safety issue as the brakes become unusable when this occurs. I tow a large trailer on some steep grades and this could be a disastrous issue as you can imagine. I believe this should definitely trigger an immediate recall to fix this very dangerous issue.

- Poway, CA, USA

Whenever at a stop in traffic, the brake pedal drifted to the floor causing loss of breaks resulting in striking the car in front of me. The trucks been at Ford to replace multiple pieces of the brake system with absolutely no better result. The master cylinder resovior was found empty twice prior to this problem surfacing.

- Greensburg, PA, USA

Owner driving pov entering interstate via onramp at approx. 60mph when check brake light appeared. Owner continued into traffic and reached speed of approx. 70mph when traffic slowed. Owner pushed brake pedal completely to floor with no slowing occurring. Owner pumped brakes numerous times, downshifted and utilized emergency brake to avoid collision going onto shoulder of interstate. Brake fluid reservoir was empty, no evidence of a leak found on undercarriage. Owner put more brake fluid in and was able to get pov home via slow speed, downshifting and emergency brake. Brake reservoir once again empty. After research online regarding master cylinder failure, owner replaced master cylinder and brakes are working without issue.. this incident could have obviously ended with someone seriously injured or even killed. Pov was no longer under warranty with approx. 48,000 miles so all repairs were at owners expense.

- Prague, OK, USA

I replaced my breaks (all of them front and rear) in August of 2014. Not even one year of owning the vehicle and only about 13,000 miles. They would shudder and shake when I applied the brakes. Ford told me it was not covered under warranty and it as "normal wear and tear." Fast forward, July of 2015. The breaks are doing the same thing again. Shuddering and shaking. I again take it into Ford, and they are telling me the rotors are cracked and I am going to have to replace them. Within a year and now at only 27,000 miles. They asked me if I tow a lot or heavy items. I told them I have never towed anything and only drive the vehicle 3 days per week. Ford had no explanation of how it could have happened; however, again it is not covered under warranty. Breaks/roters are not covered! at 13,000 and at 27,000 there is no reason any breaks or roters need to be replaced. I owned a 2002 Ford F-150 and did not need breaks until 70,000 miles. There is a problem!

- Riverside, CA, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving at approximately 55 mph, the brake pedal was depressed and the vehicle started to make a jerking motion. The contact released the brake pedal and reapplied the brake several times, but the vehicle hesitated to stop. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing. The mechanic turned the rotors but the failure recurred. The vehicle was then taken to a dealer where the rotors were replaced. The failure recurred and the vehicle was taken back to a dealer. The mechanic stated that the brake pads fractured. The rotors were turned and the brake pads were replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000.

- Hollister, MO, USA

Backed up to boat trailer. Attached trailer to F-150 platinum. Brake pedal went to the floor. Checked brake fluid level and there was no fluid. Added (3) 6 oz. Bottles. No external leaks found anywhere. Bled brake lines to get vehicle home. Dealer found that the master cylinder seal blew and all the brake fluid went into the booster. Booster on back order for 5 days. I am having to pay to have booster replaced, seal, and ABS system flush. This was very dangerous for me as I was towing my 17ft boat up a mountain @ 7% grade for 17 miles. I have read the recorded complaints for this same issue and it appears to have happened to many people over the last 2 years. Ford please fix this.

- Fairfield, CA, USA

Total brake failure. Started vehicle and went to back up and brake peddle went to the floor, low brake fluid light light came on as soon as the peddle hit the floor. Vehicle was slowly moving backwards and would not stop. Tried pumping the peddle to stop the truck. Used parking brake to stop vehicle to avoid backing into other cars behind. Checked brake fluid level and found it was almost out, less than a 1/4 inch in the reservoir. Checked entire vehicle and no leaks could be found called crossroads Ford in cary, nc and they indicated I should fill it with dot3 fluid and bring it in. Filled reservoir to max line and pumped braked a few times until they were firm. Drove to the dealership, about 25 miles. No issues getting to the dealership other than the brakes were quite spongy and not too responsive. Upon inspection at the dealership, they removed the master cylinder and found the fluid had filled the brake booster and the master cylinder had failed.. this seems to be a very serious problem, I'm very lucky I wasn't killed or killed someone in an accident. Vehicle was just a little over 500 out of warranty.

- Clayton, NC, USA

Complete loss of brakes. Had truck towed to Ford dealership. They diagnosed defective master cylinder and brake booster. Was told by dealership that the parts are on nation wide back order. This indicates there is a serious problem and this is not an isolated incident. I am being required to pay because vehicle is no longer under warranty. Brakes should never completely fail. This could have had catastrophic results. If Ford does not recognize this issue and take responsibility soon and fix it, someone will be killed.

- Spring Lake, NC, USA

Truck was parked several hours in son-in-laws driveway. Wife got in truck, after cranking and placing in reverse, no brakes! backed into son-in laws vehicle damaging it and damaging F 150. F 150 still under warranty, taken to mullinax Ford mobile al. Found mastercylinder defect, failed gasket caused brake booster to fail. Master cylinder replaced by mullinax Ford, mobile al.

- Mobile, AL, USA

The contact owns a 2013 Ford F-150. While driving approximately 5 mph, the vehicle hesitated to stop when the brake pedal was depressed and the brake fluid warning indicator illuminated. The vehicle was towed to a dealer for diagnostic testing where it was diagnosed that the master cylinder and brake booster pump needed to be replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000.

- Celina , TX, USA

The contact owns a 2013 Ford F-150. The contact stated that the ABS, brake and traction control warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that a sensor needed to be replaced in order to repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 20,000.

- Lindale, GA, USA

There was a clunking noise and then grinding noises, particularly loud when applying the brakes. I stopped at the nearest tire/brake center (tires plus, 2975 university pkwy, sarasota fl). They found that the front right brake caliper bolts were completely missing and the inside of wheel was grooved where it had been rubbing against the bolt before it broke off. They advised taking it to Ford, which I did. Ford kept the car and fixed the caliper and replaced the wheel with a new wheel, but did not have any explanation for how bolts could work loose.

- Bradenton, FL, USA

Loud screeching. Took it to my local mechanic and was told to take my truck to Ford. My calipers may be calibrated incorrectly. The wheels were taken off and the drivers side brakes were engraved due to the metal on metal braking. My finger would be able to fit into the deep engraved scratch on that brake. The passenger side was not the same but the mechanic said that it was going to happen soon if it's not taken care of quickly. I was told that the brakes, brake pad and rotors were completely ruined. To my amazement the dash board controls state that my brakes are fine. My mechanic said this is a manufactures defect and needs to be seen by Ford.

- San Antonio , TX, USA

Bad steering vibration when braking at highway speeds. Took vehicle to dealer and they indicated warped rotors that had to be machined back to proper surface - already!. vehicle is only a few months old, only approx. 15K miles. Have noticed online that others have had the same issue. This seems like a safety concern with Ford using sub-standard brake rotor materials. Additionally, the vehicle would drift to the left - dealer indicated alignment issue, but required $450 additional kit in order to allow for adjustment since it was already at peak of specs (vehicle has never had alignment since it was new, vehicle has never had an incident that would cause misalignment). Vehicle seems unsafe with these issues and now that the rotors are 'thinner' due to the resurfacing, the warping will likely occur more frequently until they (and other brake parts and/or suspension and steering parts) need to be replaced. This can lead to premature brake, component, suspension and steering systems wear and/or failure which should be a major safety concern. Ford would not warranty the alignment issue and extra cost nor replacement rotors but only resurface ('turn') the original rotors.

- Bridgeton, MO, USA

I purchased this truck brand new from Ford in December, while on a road trip doing all interstate driving, I had to brake hard to avoid a collision when a semi truck cut into my lane. I slowed sharply from 65 to 30, applying hard braking to the pedal and steering to avoid contact with the semi truck. Since then my brakes have been pulsing when applied to slow my vehicle, as if the rotors are warped. My truck now has 11,000 miles on it and the pulsing just keeps getting worse and worse.

- Leesburg, VA, USA

While driving on a county highway, pressed the brake peddle to slow for a bad section of road and brake peddle was stiff and would not depress. No brakes. Brake light and errors showed on console. No prior indication there were problems with the brakes. Used the emergency to safely brake the car to call for roadside assistance. Car was towed to the dealer. Dealer indicated that a vacuum line had fallen off and caused the no brake condition. I would have thought there would be a redundant system to allow the brakes to operate.

- Ida, MI, USA

After driving vehicle for 15 miles in highway and local traffic (temperature 50; light rain), I pressed brake pedal to slow for LH turn. Pedal was very firm and difficult to press. Brakes did not seem to function, yet ABS "chattered" as I pressed harder... and the truck slowed. There were no malfunction indicators on the dash. When turn was complete, I pressed brake pedal again to test the brakes... same result, but now brake fault indicators illuminated on the dash. I pulled over, stopped the truck, turned it off, and restarted. Malfunction lights came on and brakes felt the same. I called dealer for advice, left truck running with my foot on the brake pedal. Conversation with dealer lasted about 7 minutes. As I hung up the phone, the brake pedal suddenly "softened" and felt normal. Operating the brakes confirmed normal function. I turned off the truck and restarted. Malfunction lights did not come on and the brakes operated normally on my drive to the dealer... about 7 miles in local traffic.

- Burnsville, MN, USA

The contact owns a 2013 Ford F-150. The contact stated that while driving 45 mph downhill and towing a fifth wheel trailer with a 7,025 pound haul, the brakes became unresponsive. The vehicle was rated at a towing capacity of 10,000 pounds or less. The vehicle was taken to a dealer, who stated that the brakes failed because the V6 engine did not provide enough compression for the vehicle to carry the load. The manufacturer was made aware of the failure but offered no assistance. The VIN was not available. The failure and current mileage was 1,400.

- Valley Center, CA, USA