10.0
really awful- Crashes / Fires:
- 4 / 9
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 52,801 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
While driving and in 6th gear on a 2 lane rd, the truck shifted down into 1st and caused me to slide off the road. Wheel almost locked up. I turned the truck off and restarted about 10 minutes later. Placed the shifter in manual and used manual to get home. They next day truck ran but engine runs rough and trans acts up now and then.no damage but now the truck doesn't run right. I cleared the codes but not much better.
- Port Charlotte, FL, USA
Today my wife was driving my truck with our two kids down interstate I79 at 70 miles per hour and the truck shifted itself too first gear locked up the rear tires and about made them wreck. I had too leave my job to get them off the side of the road and drive my truck back too work this is not only a issue but it could get someone seriously hurt
- Mount Clare, WV, USA
The contact owned a 2013 Ford F-150. While driving between 30-60 mph, the vehicle decelerated and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that a new output speed module needed to be installed. The vehicle was also taken to jenkintown Ford (1650 the fairway, jenkintown, pa 19046, (888) 503-1980), but no assistance was provided. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 69,100.
- Wilo Grove, PA, USA
1. loss of brakes resulting in pedal going all way to floor at 35 mph city. Recall 16S24 but Ford dealership is saying my vehicle is not included 2. loss of engine power while attempting to merge onto highway at 65 mph, this has occurred three times. 3. recall 19S07: Brought into dealership, stated they don't have the software yet to remedy the problem of sudden power train downshift prime Ford 857 portland rd saco Maine 04072 service manager :stacey drummey 207-571-5035
- Scarborough, ME, USA
Transmission shift from 5th gear to first going 70 mph on interstate 285 in atlanta, ga. One time stuck in first gear. Would temporarily stop if vehicle was shut off and restarted. Printout from our mechanic describing the issue: " vehicles equipped with a 6R80 transmission built prior to 4/8/2013 may exhibit a transmission engagement in 5th gear when starting. The wrench indicator and/or seat belt minder may be illuminated, the speedometer reads zero and the odometer dashes while driving. Symptoms may clear after an ignition key cycle. Diagnostics trouble codes (dtcs) PO720 and PO722 may or may not be stored in the powertrain control module. The service procedure is to replace the molded leadframe on the main control assembly." Nalley Ford in sandy springs, ga did this on this vehicle, knew exactly the problem as they had had to do this before. In atlanta, if your vehicle downshifts that dramatically, you could easily be killed or terribly injured with the amount of big rigs flying around the perimeter interstate here in atlanta. I was surprised that there was not a recall on this flaw, and other similar, vehicles. I am grateful that my husband was not a statistic. Would very much like to know what other complaints have been registered regarding this, not to mention the nearly $1,200 price tag. Thank you.
- Atlanta, GA, USA
Today while driving 70mph my truck shifted to 1st gear causing the truck to lock the rear tires, swerve from left to right, RPM's to the max rev limit, loss of power, dash cluster went blank, wrench symbol showed up, then wrench symbol was gone with a blank dash cluster. Truck then jumped to 3rd gear, back to 1st, then back up to 5th gear. Pulled over turned of truck, took out key, re-started truck and issue was gone. This has happened multiple times, however, I was at 10-20mph. Once at 55mph shift to 3rd gear, back to 5th, then to 1st, up to 3rd. Every time the truck will end up at 3rd gear. The truck will not shift down to first manually, you must take of in 3rd gear without any power. There was a recall for 2011-2012 Ford F150's. there are multiple complaints all over the internet with these same problems all with years ranging from 2011-2017. O feel this is an ongoing problem with a huge safety concern witb your vehicle going from 70mph down to first gear causing the wheels to lock up and swerve all over the highway. Do people have to die before Ford will recognize this is a problem with many years of the model!!!!! I'm happy my family was not in the truck when this happens. I car pool kids everyday on the highway. Would you feel safe doing this knowing that Ford knows about this issue from past years. Please make these trucks safe!!! I took it to a Ford dealer and they hooked up the computer to my truck, and the computer showed 0 codes found. Every time this happens you turn off the vehicle, re-start it (sometimes you have to do it multiple times) the truck will drive perfect until it decides to act up again.
- Lemont, IL, USA
When I accelerate on the highway to merge or pass my truck looses power completely can not accelerate. It shudders for about 45 seconds check engine light comes on flashing and it suddenly comes back to life. I took it to my local Ford and they said it was a high pressure pump that needed to be replaced. I replaced it and it is still having the same issue. This seems to be a common issue with these trucks. The more research I have done the more I find about this same issue. Ford should be held liable and recall these trucks for this problem. I now have to take it to another Ford dealership hoping they can figure it out. Last Ford truck I will ever own.
- Tracy, CA, USA
2011 - 2015 phasers and timing chain
- West Bend, WI, USA
Bought the truck in September 2015 with 60,000 miles on it.now I have 101159 miles on it now. At about 98,000 miles my check engine light came on and I lost acceleration power when first taking off from a stop or if I get on the gas the truck hesitates and will either accelerate slow or won't accelerate at all. Almost got in an accident about a week ago when merging onto the freeway do to lost power. Contacted a mechanic and he came picked the truck up and ran testing on it and couple hours later called back and said my timing chains and phasers needed to be replaced. With that said it will cost me $3,000-4,000 to get this fixed and I simply do not have an extra couple thousand dollars to shell out for this fix. I have been doing a lot of searching and have been finding that a ton of people have had this problem and when they contact Ford, Ford is basically saying they are sol and have to pay out of pocket for the fix. I still owe $22,000 and thought about trading it in for something else but feel they will knock $4,000 off what the vehicle is worth. I have no idea what to do at this point. Please help!!!
- Columbus, OH, USA
The fuel pump fuse (fuse 27) overheats and burns out resulting in the entire truck shutting off at speeds. This happened to me at 65 mph on a highway leaving me with no engine at that speed.
- San Antonio, TX, USA
Engine has grinding noise for 2-3 seconds on daily initial startup and when engine is cold after sitting several hours. Dealer performed engine diagnostic and diagnosed the timing chain issue. For timing chain issues, this requires the replacement of timing chain and phasers. Dealer est cost to fix = $4000+. this has been a reported issue for this engine over the last 3+ years. Ford has refused to address on a recall, or refund customers who have already incurred this expense.
- Brentwood, TN, USA
Passanger side exhaust manifold bolt as broke off causing an exhaust leak. The vehicle has 59010 miles and is a 2013. Ford wants over 1600 to fix said issue. Ford is not willing to accept fault or cover under emissions warranty.
- Sanger, TX, USA
My 2013 Ford F150 is stalling at at any speed, and the wrench icon appears on the dashboard. Sometimes the engine icon also appears when this happens. It's off and on. The engine light does not stay on. I took it in for a checkup, and they said fuel system needs cleaning. Also, my transmission has started jumping at low speeds, and reduces the vehicle to and absolute crawl....less than 5mph. It's not a high speed problem...just at lights, complete stops and stop and go driving/traffic.
- Houston, TX, USA
Date 11/9/2018 vehicle: Ford F150 2013 driver: Experienced miles: 148,653 date of incident: 11/1/2018 location: South bound on I-275 in southeast, mi road condition: Dry driver was on the highway going 73 mph in the left lane passing a semi when the vehicle shifted from 6th gear instantly into 1st gear. Causing the vehicles rear end to lock up and throw the vehicle sideways. Driver was facing the side of the tractor trailer head on now while the rear end was bouncing off of the rumple strips. The motor was well over 6800 rpms causing the tac to bounce between 6500 and 7000rpm. Not only did this put a lot of stress on the motor and turbo, this also shocked all of the driveline components. A shift like this is commonly referred to as a "money shift" because it destroys an entire driveline as well as the motor. Luckily the vehicles driveline was still intact after this harsh downshift and the driver was able to throw the truck into manual mod shift the truck back up to 5th gear and counter steer 2-3 times to correct from the tail end kicking out. The driver believes that an average driver would have died in this same situation. The driver feels lucky to be alive after experiencing this. After the driver pulled the truck into the nearest Ford dealer and explained what happened they told the driver that they have not heard of this problem before and that they wouldn't be able to look at the vehicle for at least a week. The drive then called Ford to report the issue and on three separate calls on 11/1/2018 Ford told the driver that they will not cover the problem, because it's not a re-call. The driver would greatly appreciate it if the NHTSA can open an investigating into the 2013+ models of the F150's transmission suddenly shifting from 6th to 1st gear. This is a very deadly malfunction especially with icy roads just around the corner in mi.
- Romulus, MI, USA
Fuel pump fuse is prone to failure due to design flaw. Ford is aware and a service bulletin has been issued. Also a 'fuse 27 relocation kit' available. This failure causes the fuel system to fail without warning and causes the vehicle to stop operating. A recall should be done or offer of free repair should be available.
- Fort Collins, CO, USA
I was driving down the I5 freeway in orange county ca around 6:45 pm doing approximately 65-70 mph, suddenly my truck downshifted into first gear causing me to start fish tailing and almost flipped over. My engine then went into a full rev, redlining. I was able to get over to the side of the road. Where I had my truck towed to the dealer.
- Mission Viejo, CA, USA
My F150 stalls in traffic the engine light comes on and wench light comes on then engine lose power and have to stop and turn engine off and restart. Had it at dealer they told me the plugs needed replaced they did it but didn, T help still doing the same thing cost me $475 dollars, does all these things in motion still not fixed parked right now afraid to drive
- Meadow Creek, WV, USA
Transmission - molded leadframe malfunction on 5.0 motor. The 2011-2012 recall for the molded leadframe malfunction also affects 2013 vehicles such as ours leading to the truck loosing power, stalling out, shifting on it's own from 5th to 1st and the other way leaving the truck a wreck waiting to happen at any time during driving. This risks the lives of the driver, passengers and everyone else on the road. When this happens you must bring the vehicle to a complete stop, shut it off, wait for computer to cycle, then restart. Ford should be expanding the recall to replace this deadly malfunctioning part at their cost. This has happened at least 10 times within 30 days of owning the vehicle which was bought from maxwell Ford in austin Texas. The last time this happened it was in a parking lot after just starting the truck and backing out of a stall.
- Chetek, WI, USA
Vehicle stalls while driving and won't restart for hours. This has happened 3 times since may and twice since September 2018. Each time it has been taken to a Ford dealership and the Ford dealer says that they can find nothing wrong that can be recreated. I have stalled out on an 8 lane highway. This was an extremely dangerous occurrence. I recently had the entire truck serviced, from oil change to throttle body cleaning to spark plugs to transmission cleaned, axles cleaned. All of this was done mid August 2018 and still has not fixed the issue. I have 102,367 miles on my vehicle. When I looked to see if there were others with this issue, I found that there were many and that Ford is refusing to issue a recall to repair this extremely dangerous and hazardous malfunction. I am sitting on the roadway right at the moment, waiting for aaa to tow my truck to the dealership.
- College Station, TX, USA
- Brandon, MS, USA