10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 74,056 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving at speeds around 40 mph the steering wheel has a rattle felt through it. It feels as though the electric power steering is giving feedback or the front shocks are loose. At speeds around 70 mph, this cannot be felt. Ford techs rotated and balanced tires, but that did not fix it. They mentioned that the new electric power steering system works based upon speed. This problem appears to be worse at low speeds and ok at higher speeds. There is definitely a problem that Ford needs to fix!
- Dothan, AL, USA
I experienced a knocking in the steering wheel when driving over small bumps.. it feels like something is loose in the steering. It is getting worse in hot weather. Dealer said it is normal.
- Maidens, VA, USA
While driving in a straight line under 40 mph I can feel a banging in the steering wheel traveling up the steering column it feels like the front of the truck is loose. This happens while driving on smooth roads as well as rougher roads, and is more pronounced when the temps outside go above 75 degrees and the longer I drive it the worse it gets, if it is a cooler day out it does not happen. Ford service dept. Wants to change out the lower steering shaft, but I don't think that is going to solve the problem. I know there are issues with the electronic power steering units in these trucks that cause these symptoms. I don't think a brand new $50,000 truck with 1600 miles on it should be having any problems.
- Taunton, MA, USA
While driving on the interstate with cruise control set approximately at 70mph, I stepped on the gas to accelerate past a vehicle. The truck did not respond but decelerated and the steering wheel began to shake. The check engine light flashed. I continued to drive and with only slight pressure to the gas to maintain speed. After approximately 5-10 seconds the vehicle regained power. The incident happened a second time, same conditions same results. The Ford dealer says its a known problem with parts back ordered. This seems unacceptable if its a know problem. Someone can get in a serious accident at highway speeds if they pulled out in fast moving traffic expecting acceleration to be there.
- Summerville, SC, USA
- Kingston , MA, USA