10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
74,526 miles

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« Read the previous 20 complaints

problem #148

Feb 242020

F-150

  • 111,000 miles
While driving power steering shut off and got a warning on instrument panel stating power steering assist failure. Stopped vehicle turned off engine, restarted and problem went away. Later in day while on highway same issue occurred causing very difficult to steer and control vehicle. This vehicle equipped with electronic steering assist and not hydraulic.

- Dracut, MA, USA

problem #147

Feb 062020

F-150

  • 10,202 miles
I drove the truck from home to work and around school zone which is a city street. I pulled over because children were getting out of school when I try to fix the truck to the side walk I turned the steering wheel to align the truck, all of a sudden it got locked.no one got hit!! but, it was scary. Did not expect this to happened. The steering wheel does not turn left or right. So, aaa towed the truck to 15505 roscoe galpin service at North hills so, they can check the problem. I told them it had two recently recalls and they said is has nothing to do with them. And said it's going to cost me 1670 dls. Also, the display showed service advanced trac. When it happened.

- North Hills, CA, USA

problem #146

Jan 182020

F-150

  • 140,000 miles
The contact owned a 2013 Ford F-150. The contact stated when her husband was driving the vehicle at approximately 70 mph, the vehicle gauges and rpms unexpectedly went into a lower gear. The steering wheel then ceased and the vehicle was unable to be controlled, along with the brake pedal failed to operate while shuttering and the lastly the vehicle crashed into a wall. The side airbags did deploy but the frontal airbags did not. The vehicle was towed to a impound lot after being totaled. A police report was taken. The contacts spouse was the only person injured in the crash. The husband sustained a back injury, numbness, tingling in his legs, and a concussion. The spouse was taken to the emergency room for his injuries. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

- Madison, TN, USA

problem #145

Dec 032019

F-150

  • 115,000 miles
The contact owns a 2013 Ford F-150. The contact stated while driving 65 mph, the steering wheel became difficult to turn. The contact heard an abnormal noise and lost control of the vehicle. The power steering failure warning message was illuminated. The vehicle was towed to the residence. The contact called local dealer (smith Ford located at 908 E oak St, conway, ar 72032) and a technician was sent to the residence to perform a diagnostic test on the vehicle. The contact was informed that the rack and pinion and sensor needed to be replaced. The vehicle was not repaired. The manufacturer was informed of failure. The failure mileage was 115,000.

- Springdale, AR, USA

problem #144

Oct 142019

F-150

  • 63,000 miles
An electrical problem in the epas unit has resulted in the loss of power steering in my 2013 Ford F-150. Vehicle has 63,000 miles and has no accidents and has not been subject to abnormal driving conditions. The problem presented itself when the weather became cold during the fall of 2019. When outside temperatures dropped below 65 degrees and I started my vehicle I received a "power steering assist failure" warning and the vehicle did not have power steering. Testing over a 4 week period as the outside temperature fluctuated between 40-80 degrees allowed me to see the connection to the power steering failure and the outside temperature. Additionally, when the outside temperature was close to, but did not exceed 65 degrees. I could start my vehicle and drive it around, the heat from the engine would warm the unit enough to allow it to work. All I needed to do was turn the vehicle off and then back on and the power steering would work. After reading about all the recalls Ford has issued related to their epas unit I believe there is systemic problem with the part. Additionally, this part cannot be serviced and requires a full replacement. Part cost is $1500 plus 2-3 hours of labor. Putting the total cost to repair at $1800 - $1900 in my area.

- Tomball, TX, USA

problem #143

Dec 112019

F-150

  • 673,000 miles
Epas (electronic power assit sterring) sensor failed, electronic steering fails and acts if there is no power steering causing very diifficult manuvering. Ths could easily result in an accident or fatality. Several on-line complaints about it.

- Ossian, IA, USA

problem #142

Nov 142019

F-150

  • 175,000 miles
Power steering is starting to fail. The symptoms are difficulty in turning, wheels not returning to center after a turn, complete power steering failure. The biggest problem is that the epas system is married to the rack and pinion assembly so the entire assembly has to be replaced instead of just the epas. About a $2000 repair. I understand parts break but but having to replace a major part of the steering package is very poor design.

- Richland, WA, USA

problem #141

Oct 302019

F-150

  • 67,000 miles
While driving, the steering seized up making the vehicle nearly impossible to control. Multiple warning lights: "service advanced track, power steering, hill descent assist". dealer reports that epas system has gone bad/failed. I've read numerous reports on the steering/electric issue. This is a major safety concern and needs to be recalled. This truck is in immaculate shape and has 67,000 miles on it. Steering should not be failing. Please get a recall going on this before someone dies I also had a wheel stud/bolt sheer off two weeks back.

- Portland, OR, USA

problem #140

Nov 012019

F-150

  • 119,000 miles
The contact owns a 2013 Ford F-150. While exiting a parking lot at 20 mph, the steering wheel seized to the left. As a result, the vehicle jumped the curb, drove on top of a pylon, and almost turned completely over. The vehicle was stuck and was towed to the contact's residence. A police report was not filed and there were no injuries. An unknown dealer was contacted and stated that there were no recalls. The dealer quoted the repair cost ranging from $2,500 to $3,000. The manufacturer had not been contacted. The cause of the failure was not determined. The failure mileage was 119,000.

- San Antonio, TX, USA

problem #139

Oct 072019

F-150

  • 140,000 miles
The contact owns a 2013 Ford F-150. While attempting to drive out of a parking space, the steering ability seized and the power steering assist and service advancetrac indicators illuminated. The vehicle was towed to the contact's residence. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.

- Seabrook, TX, USA

problem #138

Oct 042019

F-150

  • miles
Traction control light came on I don't have power steering at all in my 2013 Ford F150 eco-boost and I noticed when it's really cold outside I don't have power stering

- Belleville, NJ, USA

problem #137

Sep 162019

F-150

  • 114,000 miles
Initially noticed subtle issues with steering while driving on a city street and interstate, followed by a warning message on my dash board stating 'power steering assist fault'. power steering completely went out temporarily, leaving no option but to put the truck in park, and turn the vehicle off. Dealership stated the entire steering rack needed to be replaced due to this being an electronic system. When researching, it appears many other Ford vehicles have had this issue, and not just with F150S. Other years were recalled due to this same electronic power steering design, just not my year. Appears this is the same faulty design.

- Kenner, LA, USA

problem #136

Sep 192019

F-150

  • 133,000 miles
The electric steering actuator is making a squealing sound and the steering wheel jerks a little when unwinding out of a turn like it was binding.

- Gurnee, IL, USA

problem #135

Jan 012019

F-150

  • 71,000 miles
Failing electronic steering gear in the electronic powered assist steering see

- Bradenton, FL, USA

problem #134

Aug 202019

F-150

  • 50,000 miles
50,000 miles my F150 steering wheel will not move.. I had to have my car towed at lowes parking lot.. good thing we were not in the highway when it happend we could have crashed!

- Albuquerque, NM, USA

problem #133

Feb 152019

F-150

  • 182,000 miles
Infamous Ford death wobble for the second time on this vehicle. The first time was in the early period of ownership. It was fixed. In February, the death wobble started again. The truck has 182,000 miles on iit. I have spent $3,000 at Goodyear getting most of the front end components replaced before they threw there hands up and could not fix it. I am presently $1,100 into repair at tomball Ford. They do not know how to fix the problem. This is an issue with these trucks and I do not know why the NHTSA is not doing anything about this. It is extremely dangerous.

- Spring, TX, USA

problem #132

Aug 062019

F-150

  • 97,400 miles
While driving heard a noise then lost all power steering.

- Lumberton, TX, USA

problem #131

Aug 142017

F-150

  • 52,000 miles
While driving my vehicle on a city street (speed limit 45mph), and while in a turn, my power steering abruptly failed causing me to almost crash. I was able to recover and continue steering using my body weight to assist in steering which was very difficult. The power steering would then begin to work again, however it would continue to fail intermittently, suddenly, and without warning. I was able to get an appointment at my local Ford dealership where they informed me that my power steering unit itself was fine, however it had a faulty sensor that was causing the unit to intermittently fail. I was told that the sensor was unreachable and that they were unable to replace it, so I would have to purchase and have them install a brand new power steering unit. This cost me around $2000 to replace a power steering unit that was designed with an irreplaceable sensor.

- Daytona Beach, FL, USA

problem #130

Aug 042019

F-150

  • 120,000 miles
Was driving and the power steering locked up received a power steering assist fault code, service advance trac code, & downhill code. The truck would not turn left or right very dangerous. When the tow truck driver picked up my truck he stated I was the 4th Ford he's towed with these same issue. Looked online and saw multiple pages in regards to the same issues. Vehicle is currently at the mechanics and Ford issued a recall for other vehicles for the same issue.

- Louisville, KY, USA

problem #129

May 012019

F-150

  • 54 miles
Serious vibration at or around 45 to 70mph. Steering wheel vibration, front end vibration. Usually around the time the transmission temp hits the normal temp truck starts vibrating. Usually starts at 40mph and gets worst with higher mph. Bought the truck back in Nov of 2018 all was fine till about 2 months ago when the vibration started. Not very happy.

- Manassas, VA, USA

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