10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 74,526 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
While driving the steering wheel becomes extremely difficult to turn. This happens intermittently and so far has not killed anybody. I reported this to the dealer when I had the transmission shift programming recall done, and the service advisor wanted $130 + 10% shop supplies + tax to check it out. I am still under extended warranty, but he said if their were no eroor codes related to steering and if the steering shaft was not bent, there was nothing they would do for me.I declined to pay because the problem happens intermittently and cannot be reproduced on demand. This happens mostly when making a turn from a stop stop sign.
- Aurora, OH, USA
Steering is binding up during turns, both right and left. Feels like power steering has failed. Wheel does not return to center but must be steered back to center. No warning lights present took to dealer told me steering gear assembly needs replaced and there has been alot of recalls for this but my truck has not got the recall on this problem this is very dangerous and Ford needs to fix this problem before someone gets hurt or killed do to it...
- Osseo, MI, USA
I was driving and without warning the steering became extremely hard to turn. If my wife would have been driving this vehicle she would have not been able to turn and possibly had a very bad accident.
- Greensboro, NC, USA
Steering is binding up during turns, both right and left. Feels like power steering has failed. Wheel does not return to center but must be steered back to center. No warning lights present
- Battle Creek, MI, USA
Intermittent power steering assist failure, results in a difficult to control, and potentially deadly situation. First happened at appx 20 mph while cornering, and momentary exit of lane into oncoming traffic until able to wrestle vehicle back into lane. I was on a curvy country road.
- Glen Burnie, MD, USA
After getting off of work at 1130 pm I went out to warm up my truck. After bout five minutes I went back out to leave got in the truck began to go home. To my surprise not far down the road when I went to go around bin(corner) my steering had locked up and I could barely move it. Luckily I didn't go off the road and didn't get into wreck or anything over this although it was still pretty scary. The dash would beep and flashed power steering assist fault. So I call someone to help me then get on my phone google in power steering assist fault and the year make and model of my truck and it shows me that there had been a recall on that product or whatever the case may be and this is obviously a repeated problem with this truck. Tried talking to the Ford people and not only were they rude but was told it wasnt their problem basically cuz the VIN number did not show the recall and I can take it up with the dealership. How can they just do that? there are several complaints on the same thing and I could have very easily been hurt as well as anyone else with this problem.
- Pekin, IL, USA
The contact owns a 2013 Ford F-150. The contact stated that the steering wheel seized several times. There was no warning indicator illuminated. Autonation Ford North canton (5900 whipple ave nw, North canton, oh 44720, (330) 238-3206) stated that an appointment would need to be scheduled to diagnose the failure and provide a remedy. The contact had not authorized the dealer to repair the vehicle. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 127,000.
- Magnolia, OH, USA
Experienced common epas failure multiple times. Have experienced at high speeds, losing control of all steering. This issue has been well documented all over the internet, and is actually a recall in some Ford vehicles, including the 2014. But they have not issued a recall for the 2013. This is a major concern and safety issue. I've received this issue when vehicle gets wet from rain or car wash. And I've also experienced it when hitting a bump at both low speeds and high speeds. Such as a bridge deck seam on the freeway, pothole, rumble strips, gravel road washboard etc. When hitting these bumps, or when caused due to moisture, "service advance trac" message comes on dash, and all power steering is lost until vehicle is turned off and started again. Not only is this an extremely expensive fix, it is extremely dangerous, and could put a driver in a life and death situation. This needs to be recalled by Ford on all vehicles they manufactured with this epas system in it.
- Welch, MN, USA
Ford F-150 prower steering assist failed resulting in a near death experience. Making a left in alameda on to high St. String failed and I slammed on my brakes to avoid going on to the curb. I was stuck in oncoming traffic while cars swerved around me.
- Oakland, CA, USA
At 99K miles the epsa went out on my 2013 F150 4X4. Truck was never mistreated over 95% of the miles are highway miles. I find it odd years before and after have recalls for the same problem but not for 2013. I was pulling out of my driveway when this happened
- Searcy, AR, USA
The contact owns a 2013 Ford F-150. While driving 40 mph, the power steering default indicator illuminated and the power steering lost power. As a result, the steering wheel was difficult to control. The vehicle was taken to anderson Ford of St. Joseph (2207 N belt hwy, St. Joseph, mo 65406) who stated that the vehicle was not included in a recall and the power steering box needed to be replaced. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 160,000. The VIN was invalid.
- St Joseph, MO, USA
Power steering went out while towing a trailer. Almost went into a ditch at high speeds. Glad me and my passenger didn't die.
- Milton, WA, USA
Vehicle stationary, 18F. Steering completely frozen. Not steering column/lock. Problem seems to be in electric motor? no fuses blown. No warning light/check engine light. Just (routine) serviced 12 Sep 18 at Ford. Mechanic appointment scheduled for 31 Oct 18.
- North Pole, AK, USA
I was drving my truck and with no warning or anything my steering became very very hard and had to take extra force to turn it the biggest problem was it happened ther morning I was coming back from vacation a 30 hour drive to get back home and be able to take it to the dealer to get it fixed it was very dangerous.
- Plano, IL, USA
Power assist failure
- Port Saint Lucie, FL, USA
Rack an pinion defect. All over the forums same run of truck between 2011 and 2013 with traction and hill decent mode errors loss of power steering in bad situations like on highway. Ford dealer acknowledged many complaints but Ford will not honor repair. My blinker failed power steering locks up and Ford says have to replace whole system
- Atlantic Beach, FL, USA
Lost electronic power steering while driving.
- Carthage, MO, USA
While driving home the power steering assist warning came on and lost all power steering. Was very difficult to steer. Had it taken to dealer was told this is common problem with the power steering just going out. Mileage was 59845 miles
- Pinole, CA, USA
I have a 2013 Ford F150 FX2 and when driving the past few days, the "power steering assist fault" signal came on and I automatically lose power steering in the truck. This has happened when starting the truck but also while moving and driving on the road (roughly 40 mph). Luckily, I was on a low traffic road to where I could get over however, this could be extremely dangerous on a busy highway. If my wife was driving at the time, she wouldn't be able to manually pull the steering wheel and get off the road and potentially get into an accident. Based on research, a lot of Ford are experiencing this and action needs to be taken!
- Katy, TX, USA
- Irwin, PA, USA