The contact owns a 2014 Ford F-150. The contact stated upon attempting to reverse the vehicle, the brake pedal was depressed but failed to respond and went to the floorboard. The contact stated that the brake pedal failed to respond after several attempts. The contact engaged the parking brake and was able to drive to a nearby parking lot. The brake warning light was illuminated and the message Low tire pressure was displayed. The vehicle was towed to the dealer where it was diagnosed that the brake booster and the brake master cylinder needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 20V332000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 67,000.

- Peoria, AZ, USA

The contact owns a 2014 Ford F-150. The contact stated upon starting the vehicle, several unknown warning lights were illuminated. The vehicle was taken to freedom Ford Lincoln Inc (151 woodland dr sw, wise, va 24293) to be diagnosed. The contact was informed that the ABS hydraulic unit needed to be replaced. The contact related the issue to NHTSA campaign number: 20V332000 (service brakes, hydraulic). The vehicle was repaired. The manufacturer was informed of the failure. The contact was informed that the VIN was not under recall. The failure mileage was approximately 37,890.

- Wise, VA, USA

The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 20V332000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact called morristown Ford, Inc. (1112 w morris blvd, morristown, tn 37813; (423) 586-5520) where it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Mohawk, TN, USA

The contact owns a 2014 Ford F-150. The contact stated that while driving, the brake pedal was depressed and went to the floorboard. The contact added brake fluid to the vehicle. The contact also stated that the low brake fluid warning light was illuminated on the instrument panel. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 16V345000 (service brakes, hydraulic) however the repair failed to fix or prevent the failure. The vehicle was taken to an independent mechanic where the contact was informed that the vehicle was subjected to an unknown recall. The contact called five star Ford (6618 ne loop 820, North richland hills, tx 76180), and informed the dealer of the failure. The vehicle was later taken to five star Ford and was diagnosed that the brake master cylinder and brake booster needed to be replaced. The vehicle was taken back to the independent mechanic where it was diagnosed with the same failure. The vehicle was repaired. The contact also stated that there was a leak coming from the brake master cylinder unto the brake booster. The manufacturer was made aware of the failure. The failure mileage was approximately 143,000.

- Keller, TX, USA

The contact owns a 2014 Ford F-150. The contact stated while driving at an undisclosed speed, the brake pedal was depressed however, failed to stop the vehicle in a reasonable time. The contact stated that the braking distance was extended. The vehicle was included in NHTSA campaign number: 16V345000 (service brakes, hydraulic). There was no warning lights illuminated. The vehicle was towed to tuscaloosa Ford (5801 mcfarland blvd E, tuscaloosa, al 35405, (205) 304-0719) where it was confirmed that the part was available however, approval from the manufacturer was needed to facilitate the recall repair. The vehicle was not repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 80,000. Parts distribution disconnect.

- Centreville, AL, USA

The contact owns a 2014 Ford F-150. The contact received notification of NHTSA campaign number: 20V332000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that while starting the vehicle, the low brake fluid warning light illuminated. The vehicle was towed to bo beuckman quality Ford located at 15675 manchester rd, ellisville, mo 63011, (636) 227-5700, to be diagnosed. The contact was informed that the brake system needed to be flushed. Additionally, the brake master cylinder and brake booster needed to be replaced. The dealer also confirmed that parts for the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 51,338. VIN tool confirms parts not available.

- Wildwood, MO, USA

The contact owns a 2014 Ford F-150. The contact received a recall notice for NHTSA campaign number: 16V345000 (service brakes, hydraulic). While driving 80 mph, the low brake fluid warning indicator illuminated. The vehicle was taken to the dealer (satcher motor company, 1850 jefferson davis hwy, graniteville, SC 29829, (888) 478-0818). The dealer stated that the parts were not available for the recall repair. The contact filed a case with the manufacturer because the dealer was charging for a portion of the repairs. The failure mileage was 41,000. Parts distribution disconnect.

- Gloverville, SC, USA

The contact owns a 2014 Ford F-150. While driving 23 mph, the brakes failed to engage when the brake pedal was depressed. The contact was forced to drive into a cement wall to avoid crashing into other vehicles. After impact, the driver side air bag deployed. A police report was filed. The contact was uninjured, but visited his regular physician. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 22,000. Updated 12/21/16 updated 12/28/16.

- Orlando, FL, USA

2014 Ford F-150. Consumer writes in regards to no parts available to repair brake system failure recall notice. The consumer stated when her husband applied the brake, it went right to the floor and the warning low brake fluid displayed on the dash. The consumer and her husband went next door to the dealer, to get the brake fluid re-filled. When her husband stepped on the brake the fluid was gone again. The vehicle didn't have any brakes. The vehicle was towed to where the vehicle was purchased from. There were no parts to fix the vehicle and no time frame, as to when the parts would be available. Unable to wait, for an extended period of time, they traded the vehicle for another Ford.

- Wayne, NJ, USA

The contact owns a 2014 Ford F-150. The contact stated that while towing a 2016 star craft autumn ridge 265rls and driving at 65 mph, the brake pedal was depressed but the vehicle failed to come to a complete halt. The contact had to use the electronic brake on the trailer to stop the vehicle. The vehicle was taken to a dealer who diagnosed that the master cylinder and brake booster needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V345000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The failure mileage was 50,000. Updated 09/30/16 the consumer the repairs were made on the vehicle.

- Farmington Hills, MI, USA

Complete brake failure! vehicle: 2014 F150 Ford ecoboost 4WD with 46,000 miles I drove from a parked position approximately 100' to a stop sign when the brakes failed completely. The brake pedal went to the floorboard with no braking and a warning appeared on the dash that the brake fluid is low. I went past the stop sign and through the intersection and stopped using the emergency brake. I received a recall notice ([xxx]) in the mail the day this happened (7/18/2016). The recall came out two months earlier but this was the first notification by Ford. The recall states the brake failure may involve the front brakes and not the rear brakes which is totally false. In my case, both front and rear brakes were instantly non-existent. Additionally the recall stated that a low fluid alarm and audible signal would notify driver if fluid was low. This also is incorrect. Ford dealerships say they have no directive to perform the work and not parts have been provided so their hands are tied until further notice. Their estimate is that it will take one month to get the parts so my truck will be out of commission between one and three months. This failure could have easily been fatal if it happened in traffic or on a highway instead of on a lightly traveled side street with no traffic. This report might not be important to the NHTSA since no death or damage was involved but it could have resulted in such. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Brighton, CO, USA