My 2014 Ford F150 quad cab truck was parked after driving to work, approximately 20 minutes of driving. After parking the car, another employee noticed the cooling fan was still running (or engine-on sound) and at the end of my ~9 hour shift, I returned to my Ford truck with a dead battery, which required a boost to start the truck. After returning home from work, the cooling fan continued to operate with the vehicle parked and the ignition switch in the off position. After reviewing the electrical diagram using a Ford motorcraft online manual subscription, and tracing the cooling fan circuit, we found that the cooling fan relay (hi-power fomoco, relay number O101K 8T2T-14B192-aa) if lightly tapped with a small screwdriver handle, the cooling fan turned off. The air flow through the cooling fan and heat ex-changers did not feel hot in temperature and there was no overheat condition with the cooling system, malfunctioning ac system, or air flow restrictions. A new relay (one of eight relays [with the same part number] located in the battery junction box - bjb) was purchased at a local Ford dealer based on the relay number mentioned above. This relay was in-stock. Upon inspecting the old relay, the side of the outer plastic housing had a melt/burn mark, showing signs of overheating. This was a concern, as when the old relay outer plastic cover was removed, signs of arcing/overheating within the bi-metal relay switch was found and the bi-metal piece was not properly attached. With all of the plastic material in the bjb, there is a concerns that the relay could continue overheating and melt the plastic material in the bjb, causing further damage or fire risk in that area. I have included photos of the failed relay. The new relay appears to function properly and the cooling fan does not run with the ignition in the off position and truck parked. No recalls.

- Rancho Cordova, CA, USA

I recently financed a truck and the seller did not disclose that it was a flood damage vehicle. I did auto check and found out there was also recalls on the truck when he sold it to me. That he didn't fix recalls are for the seatbelts N the bolts for the seabelts. The truck also is leaking oil. He also tempered with the engine lights because it's leaking oil but no lights turned on. I want a full refund of every dollar I have given him. He also lied on the odometer.

- Little Elm, TX, USA

The rear power sliding defrosting window was replaced under warranty about 2 years ago when the rear defroster and heated mirrors stopped working and it now stopped working again and is clearly a defective design as there are numerous complaints for the same condition and even some where the window shatters from overheating. It first happened around 23,000 miles and now again at 54,000 miles.

- Tremont, PA, USA

My truck would randomly hesitate during the acceleration phase. Eventually it led to me being stranded due to the inability of the vehicle to start. Trucked was towed to the dealership and I was informed that this was a reoccurring design problem in the electrical system that Ford has been aware of for quite sometime. I urge your Agency to strongly consider a recall for numerous reasons. 1. it's a design flaw 2. while I wasn't an issue for me normal acceleration can be just as important as normal braking in certain situations due to safety considerations.(merging, turning left across traffic, etc.) 3. it wasn't an issue for me but my service invoice indicated a slight burn on the fuse terminal. Obviously a possible fire hazard due to poor design. Thank you for upon consideration.

- Wildwood, MO, USA

Problem: Crank no start. No check engine light. Turns out to be the fuse for the fuel pump. Heats up on one side and looks to be melting. Never pops the fuse. Allows the truck to start sometimes and when you least to expect it just keeps cranking with no start. Afraid it may cause a fire!

- New Castle, DE, USA

I purchased this vehicle February 2020 from snyder motors-bozeman, and drove it from approximately 107K to 110K miles with no issues. This vehicle first performed this major safety issue on approximately May 10th, 2020. I was attempting to pass a vehicle on the two-lane Montana highway from norris, mt to four corners, mt. I quickly accelerated from 65mph to 80mph and passed them in the left lane during a passable stretch. Just as I had almost finished passing, I noticed the light that indicates my mode of drive (park, neutral, reverse, etc.) flicker very quickly and erratically between the different drive modes. When the light first hit the reverse position, it violently shook the vehicle with me and my two good friends within. I then lost all control of the vehicle's power as if it had shifted itself into neutral. I was then forced to very quickly brake and get back into my lane as I had no power and another vehicle came around a turn in the passing lane and approached towards us. I had to shut the vehicle off briefly to regain control, and then had to get on the highway. The truck then performed the issue again while going up a steep hill despite slowing to 60mph. I have since had the vehicle perform the issue a myriad of times, usually due to hills going 30-40 mph since I've had to avoid highways. Each time, I am sincerely scared for my life and well being. I took it into bozeman Ford from 6/22/20 to 6/29/20 after first taking the vehicle to foster's mastertech and having them replicate the issue and agree it is a safety concern. I was able to replicate the issue with a bozeman Ford tech and he also agreed that it was a scary experience and stated this to a service rep. Ford replaced the molded lead frame, but to no avail as the truck performed the issue again that day. It is now back with bozeman Ford, attached are my documents from the initial service.

- Bozeman, MT, USA

While driving at highway speed 65 to 75 the truck just shuts down, stops running this is the 4th time in 5 years this has happened to us almost had a major rear end mishap as a semi was on us going up a bridge in heavy traffic, a wrench showed up on dash display truck started but died 3 more times at road speed in 20 miles.

- Brownsville, TX, USA

Due to the fuse box being is located above the radiator, it is exposed to direct heat, and caused the fuel pump relay fuse to completely melt. This caused my truck to completely die twice while on the highway and almost caused an accident. This is extremely unsafe, and Ford should recall this issue since it is a very common issue that drivers are having. A simple fuse box relocation would be an easy solution.

- Fort Worth, TX, USA

Rear defroster failure; also impacts heated outside mirrors, rendering them inoperable. According to dealer, this is a fairly common failure and only fix is to replace the rear window (~$1200).

- East Berlin, CT, USA

Door lock on both rear doors get stuck in the lock position. I physically have to take pliers to pry up on the knob to unlock the back doors.

- Blackfoot, ID, USA

I was driving down the highway with my rear defrost operating. I smelled something burning that had an "electrical burn" smell. I thenheard a loud "pop". I looked in my rear view mirror and saw that my rear driver side back glass panel (sliding glass window) was shattered. This was especially concerning because my daughter was seated directly in front of the shattered glass in her car seat. I researched this problem and saw numerous issues with the rear window defroster in this model of truck. That explains the electrical burning smell.

- Germantown, TN, USA

Was having trouble starting my truck one day. Cranking and cranking but not firing. Sometimes it would eventually fire, sometimes it required a jump to get it going. Took it into Ford, they replaced the battery. Didn't happen for a few more days. Same thing. Crank, crank, crank, but wouldn't start. Did some searching online, and found similar situation regarding a burnt/melted fuse 27 (the fuel pump fuse). Ford knows about this issue so much that they even created a part to move the fuel pump to a larger fuse. I'm glad this issue only happened while sitting still and I was able to get the fused replaced without incident. However, I would imagine that soon my vehicle would have stopped while traveling due to the fuel pump fuse completely dying. Also seems like a fire hazard, or it could do further damage to the fuse box or to surrounding fuses. Ford should issue a recall for this immediately.

- Mankato, MN, USA

I have a notification light on the dash stating that my left rear door is open, when in fact, it is not. There is a faulty wire I believe that is causing this issue. Also, I cannot lock my entire truck with the key fob because of this issue, and I can only do it manually. I feel that this is a safety issue. Also, my front map lights and the rear window defrost does not work. I live in a cold state (Indiana) so it would be nice to have these electrical issues taken care of. Just like most people, I have children that are frequently in my truck. Nothing has been hit or damaged in any way. This just started happening for the first time in June 2019. I've told my local Ford dealer, but they tell me that since it is not on recall I will have to pay for it out of pocket. I am a disabled veteran, and that's not necessarily the easiest thing for me to do, especially since it is out of warranty. I've though about getting an extended warranty, but how can I be sure that will cover the cost of the repairs? thank you

- Brownsburg, IN, USA

I drove my F-150 eccoboost truck to the snow, same area I have been hundreds of times and suddenly smoke burst from the engine, then flames shot out around the hood, popped the hood and fought the fire for half an hour, it kept restating. It stranded myself and children, and we had a harrowing experience that was pretty dicey. Ford had just put in a new engine, at my cost, +14,000.00, after the timing chain failed. They would not repair it at their cost, even though I have copies of the fault codes from before the failure of the timing chain that destroyed the old engine. The new one had under 10,000 miles on the new engine, probably about 5,000 miles on it. We had driven on the relatively flat grade mainline road, and drove up about 0.8 miles, climbing maybe 400 ft elevation over that distance. I was in the process of turning the vehicle around when the engine burst into flames. It was on a gravel road. We had traveled from home, 35.2 miles.

- Molalla, OR, USA

I got a left rear door ajar warning on the dash of my 2014 Ford F150 crew cab pick up truck. I would check the door and it was closed properly. Every time I started the truck I would get the warning. I made an appointment with Ford to find out why this was happening. On the day of the appointment with Ford, I started the truck and heard a buzzing type noice from the rear seat area. I got out to he truck with it running and opened the left rear door to search for the buzzing noise. As I was looking for the noise I started to smell plastic burning, then out of the left pillar between the front and back door smoke started pouring out of where the seat belt goes behind the cover where the seat belt retracts to. Smoke and the smell of the plastic started to fill the cabin area of the truck. I shut the truck off. Within about ten minutes the smoke cleared but the smell of burned plastic was strong. I then had the truck towed to miller Ford in lumberton, New Jersey. A preliminary report from Ford is that the electrical harness in the door post and under the carpet area is melted. I am awaiting to hear from Ford the final story at this time.

- Allentown, NJ, USA

I was pulling out of a parking structure as I turn right and then try to sraighten into the street my steering wheel was not abel to turn N was making a funny noise as I tried to and almost crashed had to yank the steering wheel hard and was barely abel to turn enough to not hit a car now car is just abel to go straight.from my knowledge it has to do with the electric power steering the trucks come with and looked into it as I was parked as close as I could to the side of the street that the trucks are known for them giving out with no warning N a recall was done on a certain batch I called Ford N dey said no my truck has no recalls N read up that the recall number was 14S09 N was happening to alot of those truck models

- Pheonix, AZ, USA

My 2014 F-150 platinum edition rear driver side window glass cracked this morning. Auto started my truck and the defrost automatically turns on as it's warming up the truck. 5 min later after getting in the truck drove the truck for 10 sec or so and I heard a loud pop! my glass had shattered into the pieces. Did research and seen I'm not the only one who has had this happen to them. The defrost sensor has been causing this to the 09-14 F150 and Ford is not doing anything about this.. I called a couple dealerships and asked them about it and they also told me they have had a lot of other people call them about this issue. What is Ford going to do about this? I don't really want to pay 1K out of pocket to fix something that's an issue with the manufacturer. If this has happened to anyone else, please put in a complaint so this can get resolved sooner than later! I'm just glad no one was in the back seat when this shattered at it was extremely loud and could've shattered on them! thank you !

- Oklahoma City, OK, USA

Driving with the rear defroster on heard a loud bang and then noticed my drivers side rear window was completely spider webbed. I've read many other complaints about the same issue.

- Post Falls, ID, USA

I have a 2014 F150 ecoboost and there is a recall from Ford for a temporary loss of signal with the output shaft speed sensor however not for my year. I tried to go to Ford to have them reflash the PCM like the other years they could not do it I have had my truck go into 1st gear on several occasions while on the freeway at 60+ mph. I have had it stutter in 1st gear and then shift to 5th with the wrench light turning on while trying to pull out into traffic

- Lakewood, WA, USA

Vehicle fire. I started the vehicle up in my driveway and heard a small pop/explosion and smoke came out from under the hood. I immediately shut off the truck, popped the hood and could not identify the source of the issue. I started the truck again and noticed where the fie/smoke was, shut off the truck, and proceeded to rush into the house to grab the kitchen fire extinguisher and put the fire out. Thankfully I was not driving and my house didn't catch fire. I called my mechanic and had the tow truck deliver the vehicle to him and they confirmed that it was the oem alternator that was the cause of the fire. I contacted the dealership wanting to report the issue and the dealership in their words said "not sure what you want us to do?" not are you ok, this is serious let us help, etc. Just a simple passing the buck to a 1800 number to Ford. I filed a case with Ford Motor Company, but that too was a joke. They didn't care either. I was told they'll file it as negative feedback and since I was so upset, I was directed to create a complaint with NHTSA. I found this very disturbing as Ford appears to not have cared one bit about their manufactured vehicle catching fire or the possibility of someone getting hurt or killed. I hope this complaint finds the right people and prevents a real accident or tragedy from happening. At this time I don't have the repair invoices as the fire did a decent amount of damage even though I did put it out within 60 seconds of it starting. The mechanics are still assessing all the damage done. Since the fire was in the engine bay area on the bottom, there isn't much visible burn damage (and it is currently covered in dry chem from the fire extinguisher). I did file a case with Ford as mentioned and if you need the case number I'd be glad to provide it.

- Farmington, MN, USA