I started my car with remark start around 7:25 am got into the truck at 7:30 drive to work parked and when I came back from work the rear window was shattered. My truck has claimant control and seems to have turned on defrosters in the morning.

- Jamison, PA, USA

Same issue as report 11308430 - activated remote start with truck in driveway; when I came out to drive away, the rear windshield was shattered. The climate settings are set to the factory default for remote start. There was no indication of the defroster connection issue mentioned because this was a warm summer day and the default setting indicates that the defroster should not have engaged and the dealership saw no evidence that it did. The truck is certified pre-owned, but Ford claimed this to be an issue with the glass, which is not covered under this warranty, thus Ford was unwilling to provide assistance with the repair cost.

- East Bend, NC, USA

I got in my truck this morning 5/24/2020 closed my drivers door and heard a loud pop like a gun shot. I looked back and my rear glass exploded. Glass went everywhere. The truck had not been driven anywhere for 3 days. The truck has 42000 miles. The truck had 38 miles when I purchased it. This happened again in 2018. I went and got in the truck and started it. I heard a loud pop and the sliding glass in the rear window exploded. The truck had under 20000 miles. Ford would not cover it. I have read articles that state the problem may be the defroster getting to hot and shattering the glass. All I know is this is the second time in two years for this truck. The truck was not moving each time.

- Boaz, AL, USA

Remote started my 2016 F150, truck ran no more than 5 min. I was about ten feet away walking toward the vehicle, I heard a loud bang like a gun shot, starting looking around and found my rear slider window shattered. I never use the rear window defrost function. After researching this I found out when you remote start this vehicle it turns the defrost on. I have had a vehicles with rear window defrost, never had one do this. It was pretty expensive repair. Thankful my grandchildren were not in the rear seat at the time. ( vehicle was stationary ) this seems to be a common problem with these rear windows on these trucks.

- Smyrna, TN, USA

The rear window shattered when defogger was turned on. The vehicle was in motion in the sawgrass expressway ramp. You can smell something burning electronics/cables. It sounded like a gunshot and I almost lost control in the highway. The driver behind me had a concerning face also and accelerated out of the area.

- Coral Springs, FL, USA

Windshield washers freeze up and become inoperable when temperature drops below 32F even when using rain-X. even if they thaw out from engine warm up they can refreeze within a few miles of driving when the temperature is below 32F. This is dangerous when the windshield washers fail during periods of snow and road slush if below freezing because the windshield can not be cleaned.

- Rochester, NY, USA

While entering freeway, I attempted to open sunroof (panoramic dual panel) and hear a loud bang followed by terrible grinding and cracking noises. As the glass panel retracted, a piece of plastic from the tracks shot out and struck me in the head while driving. After exiting the freeway I tried to close the sunroof. It would close about 80%, stop, then fully retract. Due to rain, I immediately went to dealer to get the roof looked at. Ford dealer was able to get the sunroof to the vent position and diagnosed broken tracks.

- Boerne, TX, USA

On 1/16/2020. I used my remote starter to start the 2016 Ford F-150 3 minutes later I went out and smelled electrical wiring. I shut off the truck to look around. I then started the truck back up as soon as I did that the back window blew out.. called safelite to replace it them on 1/21/20 they replaced it. Then when starting the truck at the safelite shop it blew out again. Called Ford dealerships and none of them heard of it doing it.

- Oakfield, NY, USA

Rear window shattered after rear defrost was on after about 5 minutes

- Davenport, IA, USA

The contact owns a 2016 Ford F-150. When the contact attempted to roll down the front passenger and driver side windows, the windows would suddenly go up. The contact called koons Ford of baltimore (located at 6970 security blvd, windsor mill, md 21244, 410-298-3800), but the cause of the failure could not be determined. The vehicle had not been repaired. The manufacturer was not contacted. The approximate failure mileage was 33,000. The VIN was unknown.

- Fort Washington, MD, USA

We remote started the truck to let it warm up before heading off to school. Our oldest child grabbed his backpack and loaded up in his seat and said he smelled something burning in the back seat of the truck. Right after that he heard a loud popping sound and the back window of the truck shattered. If this had happened on the highway my kids could have been covered in glass. I believe the rear glass overheated and busted the window. Luckily the vehicle was parked at the time under our carport and not in motion and the overheat did not result in a fire.

- Sour Lake, TX, USA

While driving down street this cold morning to work. I heard a pop and a crack started across the windshield then another pop and the crack grew all the way across.

- Waynesburg, PA, USA

The contact owns a 2016 Ford F-150. When the auto start and defroster were activated, the contact detected an abnormal odor of smoke. The contact stated that the rear window shattered and a sticker on the window melted. There were no warning indicators illuminated. The contact called dorian Ford (35900 gratiot ave, clinton twp, mi 48035, (586) 792-4100) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 44,000.

- Roseville, MI, USA

Driving on interstate when I heard a sound like a gunshot and found my rear window shattered. Center slide was completely gone.

- Kohler, WI, USA

I turned on the rear defroster & the cabin started smoking. I pull over to get out to breathe, one minute later the back windshield shatters completely.

- Dumas, TX, USA

Driving with rear defrost on no more than 10 minutes and I heard a load pop. I pulled over and seen my rear window shattered. I saw no impact marks from anything. Ford needs to fix my window. Ive had the truck for 31 days now and this happened

- Breaks, VA, USA

Wipers will not shut off after wiper switch is turned to off. The wipers continue to wipe at a low intermittent speed.

- Orange Park, FL, USA

I was sitting in my truck I had started it turned heat on as it was 40 degrees out. Was replying to a text message so we hadn't even moved when not 5min after starting the vehicle I hear a loud bang and smelt electrical burning smell and thankfully the windows didn't completely shatter and fall out on my children in the back seat, but both panels on each side of the sliding window were completely cracked and shattering.

- Abilene, TX, USA

Wipers will not turn off! can be driving or sitting still.

- Chesterfield, VA, USA

On March 5, 2019, the rear window shattered without impact. The condition was noticed shortly after beginning driving. Outside temperature was 45 degrees.

- Briarcliff, TX, USA