The contact owns a 2016 Ford F-150. The contact stated while driving 60 MPH, the transmission failed to operate as designed and the vehicle unexpectedly downshifted from fourth gear to first gear. The vehicle jerked and made an abnormal grinding sound. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The transmission fluid was changed; however, no repairs were made to the transmission. The contact stated that the dealer turned off the check engine warning light. The manufacturer was made aware of the failure, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 155,000.

- Clarksville, TN, USA

While traveling on the highway my F150 downshifted to 3rd gear from 6th causing the truck to slow abruptly. I pulled over and it would not accelerate, after turning the ignition off and on a few times the problem seemed to have went away long enough to get home.

- Deerfield Beach, FL, USA

unexpected downshifts to lower gears at highway speeds which leads to temporary rear wheel lock-up, sudden deceleration, and sometimes loss of control.

- Lambertville, MI, USA

The contact owns a 2016 Ford F-150. The contact stated that while driving 20 MPH, the transmission downshifted to a lower gear while attempting to stop at a traffic light. The check engine and the service engine warning lights were illuminated. The contact stated that the transmission occasionally downshifted unexpectedly. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed. The independent mechanic was unable to duplicate the failure. There were no warning lights illuminated at the time the vehicle was taken to the independent mechanic. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,000.

- Gloucester Point, VA, USA

When accelerating on the highway at approximately 55mph, I had a sudden downshift from 6th to 3rd gear that caused me to slow down unexpectedly and lose control, go off the roadway into the shoulder. What component or system failed or malfunctioned, and is it available for inspection upon request" - TRANSMISSION, YES How was your safety or the safety of others put at risk? CAUSED ME TO GO OFF THE ROADWAY INTO SHOULDER WITH MY K9 Has the problem been reproduced or confirmed by a dealer or independent service center? YES - MULTIPLE TIMES OVER LAST 2 YEARS Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? BY MULTIPLE FORD DEALERS AND INDEPENDENT MECHANICS Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" ONLY THE TRANSMISSION GEAR HUNTING WHEN ACCELERATING

- Washington, DC, USA

In several different cases I was driving around 40-45 mph and when I went to slow down and turn, the transmission downshifted way to early to 1st or 2nd gear. No warning lights came on in any of the incidents.

- Aledo, IL, USA

My husband and I would like to file a complaint about our truck. Our truck transmission shifts down with NO reason and at random times. We have asked our car lot, (Oak Motors, Indianapolis) shop about this at the time of purchase and we were told it is a sealed unit so there is nothing they could do. We have had this truck over a year and this shifting has become more erratic at any speed and it scares me while driving. Now I hear about the investigation and honestly this truck is a safety risk. It causes GREAT anxiety to drive!! Not to mention the added stress and wear on u joints and the rear differential. This truck has not caused an accident yet but one is bound to happen.

- Indianapolis, IN, USA

While driving at highway speed Transmission suddenly down shifted Into 3rd gear on its own.

- Buda, TX, USA

Vehicle suddenly downshifted on highway causing rapid deceleration. Vehicle was then limited to third gear (although dash did not indicate such) with tachometer limited to approximately 1500rpm. After resting for 2 days, vehicle suddenly ran like normal, with no logical explanation.

- Altamont, TN, USA

Dropped from 6th gear to 4th gear while going roughly 70 mph on the highway. It shot up in rpm and I was having trouble slowing down/braking.

- San Antonio, TX, USA

The truck starts up everything fine and then a few minutes later comes up with the wrench and bogs down the truck like they can-??t get up and gearing I would have to shut it off a couple different times for it to work good again and sometimes it does it while you-??re driving down the road

- Austin, MN, USA

The contact owned a 2016 Ford F-150. The contact stated while driving 30 MPH, the transmission unexpectedly shifted into second gear. A local dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was 58,000.

- Jonesborough, TN, USA

driving down the road and the transmission stopped driving at stop light, forced the gas pedal down, and finally kicked itself into gear to jerk the truck hard into another lane. had a horrible smell afterward

- Roseville , CA, USA

The contact owns a 2016 Ford F-150. The contact stated that while exiting the driveway driving approximately 20 MPH, the vehicle unexpectedly downshifted. The vehicle failed to accelerate or move forward. There were no warning lights illuminated. The vehicle was towed to a transmission specialist who determined that a transmission replacement was needed. The vehicle was repaired, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no recall coverage on the VIN. The failure mileage was unknown.

- Lebanon, VA, USA

The contact owns a 2016 Ford F-150. The contact stated that while driving 37-39 MPH, the transmission unexpectedly downshifted from fourth to first gear. The vehicle jerked and made an abnormally loud sound. The contact pulled over and parked the vehicle. The contact waited 30 seconds before shifting the transmission into drive(D) to drive the vehicle. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE25002 (Power Train). The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 122,000.

- La Grange, IL, USA

While driving a 2016 Ford F-150 XLT Supercab with a 6-speed transmission and 5.0L V-8, the truck was acting abnormally where the rear tires locked up and chirped once, then acted normally. The following week I auto-started the truck to warm the engine up prior to leaving for work, the transmission clunked into reverse and moved, then when in forward motion the transmission lagged and heavily shifted upon acceleration. I turned around, came home, and switched vehicles. Upon arriving home after work, I took the truck for a test drive and it functioned normally, so I continued onto the grocery store. While traveling at 35mph, the transmission slammed into first gear and jolted me. The transmission began shifting on its own from 1st to 3rd back to 1st then to reverse. I was stopped in the middle of the road. I shut the truck off and waited approximately 5 to 10 minutes and tried to restart the vehicle. It wouldn't start, then it finally started and I pulled off to the side of the road. (There was no shoulder.) I gingerly pulled out and started my way back home. Luckily I made it home. There was no engine light (wrench) on the dashboard. I let the truck sit overnight. I started it the following morning, and then the light turned on. Now, if my family (wife and [XXX] ) would've been in the truck while pulling a trailer and 4-wheelers on our way out of state for the weekend and travelling at highway speeds (65-70 mph) and the transmission would've unexpectedly dropped into first gear, the truck and trailer would slam to a stop and there would be a pile up accident with death / mangling done to my family and myself. The truck was taken to a Ford dealer diagnosed with a [XXX] transmission wiring harness control being faulty, and replaced. I drove the truck for 2 months before travelling with a travel or allowing my [XXX] son anywhere near the truck. The repair fixed the issue, but we're strongly considering selling it. Repair cost ~$1800 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

- Pen Argyl, PA, USA

Transmission malfunction, stop working then slam back hard again working.Took to transmission shop (Hixson Tramsmission) and charged 100 dollars to tell me they found nothing wrong. Had fluids changed in transmission for another 400 dollars on a truck 2016 with 38000 miles on it. It jam back so hard then could find nothing. I was hard enough to make my back and neck hurt. If i had be on busy road it would have caused an accident.No warning light or signals till a couple days after i spent 500 dollars trying to find the problem the engine light came on after the fact.

- Chattanooga, TN, USA

While driving 35-40mph, transmission downshifted to a low gear and locked up rear wheels. This cause a loss of control for a moment. Check engine light came on, as well as wrench on dash. Engine cooling fans turned on high, and no indication of what gear was selected on the dash.

- Bothell, WA, USA

I have a 2017 F150 6 speed transmission. It shifts unexpectedly while driving

- Bountiful, UT, USA

The contact's wife owns a 2016 Ford F-150. The contact stated that while driving at 60 MPH, the vehicle jerked and hesitated. The contact stated that while attempting to accelerate, the vehicle briefly lost motive power before slamming into gear. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.

- Buckeye, AZ, USA