10.0

really awful
Crashes / Fires:
1 / 14
Injuries / Deaths:
6 / 0
Average Mileage:
26,471 miles

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« Read the previous 20 complaints

problem #14

Apr 022017

F-150

  • 800 miles
Purchased my 2016 Ford F150, brand new. During cold temperatures the door locks do not unlock and if you are able to get unlocked the doors do not lock nor latch. If in the event I was in traveling in cold temperatures, I would be locked in my vehicle cause a safety concern for my two infants and wife and I. spoke to Ford manufacturer and Ford service dept, they are aware of the issue and there is a back order of parts, since January of 2017, when I started have issues with my vehicle. I am seeking legal advice in getting vehicle bought back from Ford company, minus depreciation.

- Olympia, WA, USA

problem #13

Feb 082017

F-150

  • 1,500 miles
(1)I purchased my truck in January, 2017. (2)on Monday, Feb. 6, 2017 ' I noted the first electric issues as the truck provided a warning indicator that my brake fluid was low. Later in the day, the indicator went away. (3)on Wednesday, Feb. 8, 2017, the electric error messages reappeared. I called the Ford service hotline in the morning and was told to take the truck to a qualified Ford service shop. (4)later in the day on 2/8/17 (around lunch) ' I took the truck to Ford service shop. At that time, the service tech performed a 'factory-reset' (his term) of the battery. After performing the reset ' I was cleared to leave dealer and I left the service area. (5)I then exited the service compound. After leaving the service shop, my truck shut off in the middle of an intersection. After several attempts to jump the truck with a jump box, the truck was towed back to Ford dealership for another service. My truck was kept for several days for further service. (6)on Friday, March 3, 2017, the electric warnings manifested again. I immediately took the truck to Ford for service. Upon arriving at service station, the warning lights had turned off. The service tech tried multiple times to trigger the error, but it did not come back on. I was instructed to leave and come back when they came back on. I left the service area. (7)a short time later, the warnings came back on and I returned to the service center. This time the warning lights remained on and my truck was immediately taken for service.

- Columbia, SC, USA

problem #12

Mar 152017

F-150

  • 6,000 miles
Ongoing issue with door latches not operating when temperatures are below freezing. The door will not latch unless the door is locked. It seems it then is unable to be unlocked remotely or by power locks. Only way is to manually open the door from inside the cab. I have a safety concern ofn this issue as the door not latching may open while in motion.

- Long Neck, DE, USA

problem #11

Jan 142017

F-150

  • 2,200 miles
Door locks may not function in sub freezing weather meaning your doors may not lock or you may be trapped inside as they will not unlock

- Meridian, ID, USA

problem #10

Jan 102017

F-150

  • 1 miles
On January 10 2017, at approximately 7:45 a.M. after dropping off my 3 kids at school, the rear window on my 2016 Ford F-150 exploded and shattered after the rear window defroster was activated.

- Yucaipa, CA, USA

problem #9

Nov 182016

F-150

  • 1,000 miles
Just bought our truck 3 weeks ago and the rear-camera went out. Frought it into the dealer and they found that the camera harness was chewed by a rodent and had to replace the harness. Per messages off the website, found that all wire harnesses in Ford trucks and other vehicles, have a soy coating on them that attracts rodents. If this is happening to all vehicles now of days, they better find a different way to coat wires in all vehicles. Major problem and very costly. It will run us $1800 for the fix and its a brand new truck.

- Cottage Grove, MN, USA

problem #8

Nov 042016

F-150

  • 41,000 miles
Today when I turned on the rear window defogger in my 2012 Ford F150 the indicator light did not come on. After three or four tries it came on. Within minutes I heard a pop and the glass on passenger side of the rear slider popped. The glass is in tact but broken.

- Smithfield, RI, USA

problem #7

Oct 192016

F-150 4WD 8-cyl

  • 17,000 miles
The contact owns a 2015 Ford F-150. While the vehicle was stationary, fumes entered the cabin of the vehicle from the air conditioning system. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 17,000. Updated 01/05/2017

- Parkersburg, WV, USA

problem #6

Aug 022016

F-150

  • 6,000 miles
The contact owned a 2016 Ford F-150. The driver was alerted to an abnormal burning odor. Upon inspection, the driver observed flames coming from the fuse box of the vehicle. Minutes later, the vehicle was engulfed in flames. The fire department extinguished the fire and a police report was filed. The vehicle was destroyed and towed to the salvage yard. The manufacturer was notified of the failure. The failure mileage was approximately 6,000.

- Lumber Bridge, NC, USA

problem #5

Aug 032016

F-150

  • 3,928 miles
2016 Ford F-150 2.7L ecoboost model with only 3,928 miles. This is the third time engine has cut off on me while driving/accelerating! was taking a left turn from side road onto main road. While accelerating in the turn, engine started stuttering a few times (rpms would dip) and then it stalled out. Luckily I was able to complete my left hand turn without getting hitting by oncoming traffic and was able to pull over immediately. This time around the engine would not restart. Had to call Ford's roadside assistance to get towed to nearest dealership. The last two instances the dealer could not pull a code or diagnose what was wrong so nothing was done. This time the dealership has a dead truck on arrival so they can't tell me that there is nothing wrong with it (service and diagnostics has yet to be completed at the time of this writing). I have been in touch with Ford regional rep regarding my cases and I am told they cannot do anything until the dealer can diagnose what the root cause is. Obviously something is wrong. There are dozens of other complaints of engine stalling while driving.

- Sterling, VA, USA

problem #4

Jul 312016

F-150

  • 7,700 miles
Vehicle looses power without warning during routine driving and cannot be recovered. Warnings on dashboard display show "service advancetrac" and "hill start assist" along with all engine warning lights. Pressing down on gas pedal does nothing, must pull over and turn off ignition and turn back on to restore power. Happens numerous times and randomly. Occurred when driving on highway at 70mph and while on side streets at 45mph. Below is a link to video of the behavior. Vehicle is 2016 Ford F150 purchased brand new with no previous issues and 7700 miles. Https://1drv.ms/F/S!ahzq4P0K1fqii7U1moy63ityroiqfg

- San Diego, CA, USA

problem #3

Jul 092016

F-150

  • 8,600 miles
Was stopped at red light in greensboro nc. Light turned green and I started to drive straight through the intersection when there was a complete loss of throttle response. I had to finish going through the intersection by momentum of the vehicle and gravity since there was no power. Fortunately there was no one else at the intersection or I'm sure I would have been hit. Was told by local Ford dealer, green Ford, problem was a defective "throttle body". 2nd Ford vehicle I have been in, in less than a month, that this has happened (2015 F150-same defect - throttle body). Huge concern for safety of those of us who drive Ford.

- Fayetteville, NC, USA

problem #2

Jun 012016

F-150

  • 6,000 miles
On multiple occasions the power steering, turn signals, 4X4, and lights went out. The dealer has been unable to solve the problem after multiple service visits. They told me to wait till it goes out again. Most of the time, when the electrical system goes out, it is when I first start the car. One time, the system went out while I was merging into traffic and I nearly wrecked the vehicle.

- Monclova, OH, USA

problem #1

Jul 012016

F-150

  • 1,090 miles
Driving down the highway, doing about 60 to 65 mph, noticed that I was slowing down slightly, went to give it more gas, looked down at the dashboard and realized that the engine wasn't on (no rpms on tachometer). The screen on the dashboard had a service warning for the parking brake with a lightning bolt idiot light on (not sure what it was, didn't get the chance to look in the manual). I don't know if the power steering/brakes went out, since I was moving fast enough to steer fairly easily, and I'm strong enough to press a brake pedal. After I got it pulled over, I put it in park, tried to start it again, wasn't able to. Called roadside assistance, got a tow truck. Notice the screen that has stuff like clock, temp, date, media info was stuck at the time it shutoff. No other electrical systems seemed to work, I.e. power windows, emergency flashers, ignition. Was also locked in park, couldn't get it into neutral for the tow truck. After it got onto the tow truck, the exterior lights flashed while driving to the dealership to service it, got to dealer and when it came time to get it off the truck, it started right back up again, didn't appear to have any service messages show up. Brand new truck, about 1100 miles on it, no accidents, no off-roading, haven't even changed the oil yet, haven't touched anything under the hood besides the oil dipstick. At the dealership, nothing seemed to be loose under the hood (electrical wise). Attached is a picture similar to what I saw (again, 65 on the highway, not really an ideal time for documentation).

- Fresno, CA, USA