Was using my remote start with rear window defrost this morning. As I was standing outside the truck and my wife was inside with all doors shut, the rear windshield spontaneously shattered. The truck was not moving and there was impact to the window.

- Boise, ID, USA

Vehicle was parked in my garage and not started. Owner opened the front passenger side door to retrieve items located in the passenger seat. When owner closed the door, the back window of the vehicle exploded outward. This caused small pieces of shattered glass to land inside the truck bed and fall between the cab and bed of the truck. As vehicle was being driven to the Ford dealership and back home, small pieces of glass were dispersed within the cab of the truck across the back seat. The window had no previous damage and the truck remains parked in owner's garage except when in use. No environmental factors contributed to this event.

- Cabot, AR, USA

Got to work and parked my 2017 Ford F150. Came out 4 hours later and my back window was completely shattered. The slider was not touched but the rest looked like it had exploded from the inside out. My truck was parked where nothing could have hit it. If I had been driving while this window shattered I may have wrecked into another vehicle or person or gotten seriously injured or killed. Ford needs to recall these defective back windows as numerous complaints by consumers are everywhere you look. Come on Ford. Make it right!

- Kuna, ID, USA

The contact owns a 2017 Ford F-150. The contact stated that the windshield washer fluid became frozen and would not spray to clean the front windshield. The vehicle was not diagnosed or repaired. Taylor Ford (13500 telegraph rd, taylor, mi) and the manufacturer were notified of the failure. The failure mileage was 45,000.

- Romulus, MI, USA

Rear window blow out. I turned on my vehicle this morning to warm up. I turned on the defrosters and went back inside for approximately 2 minutes. When I came back outside I could smell a electrical type burning smell. I am a firefighter and am familiar with this odor. No smoke or flames ever present/visible. I turned then suddenly heard a loud pop, realizing that both sides of my rear window had completely shattered. The vehicle was not moving. No one was in the vehicle and I was the only one near it. Nothing hit the window and I had never had the smell in my truck before.

- Eagle Mountain, UT, USA

Remote started vehicle this morning. Reached in to turn on defroster and went back into garage. About 3 minutes later, I heard a "pop" looked over and my back glass had shattered on both sides. Inside smelt of burning and there was wires exposed from the glass.

- Jacksonville, FL, USA

The halogen headlights are terrible! I live in a place that is very dark during the winter months and these headlights are close to night having the lights on. I had to change them over to high intensity led bulbs, which isn't an easy chore, that made it better but Ford, with all the new fangled technology out there, should put better headlights in its vehicles.

- Palmer, AK, USA

The contact owns a 2017 Ford F-150. While the contact was exiting the vehicle and closing the front driver's door, the entire rear window shattered without impact. The contact called jones-West Ford at (775) 329-8800 (located at 3600 kietzke ln, reno, nv 89502) and was informed to schedule an appointment. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was notified and provided case number: 16916217. The approximate failure mileage was 36,000.

- Sparks, NV, USA

The windshield wipers malfunction due to the steel key stop falling out of the keyway causing the wipers to bounce and loose contact with the windshield impending visibility during heavy and light rain this has been addressed by a Ford dealer who informed me at present Ford indicates that this condition is unrepairable.the present design where the key is inserted into the wiper arm and not the knurled knob of the wiper arm transmission has an inherent flaw do to the fact that the key can fall out due to viberation and gravity. When wipers are operating, this could result in a fatal accident due to lack of visibility. The key can fall out when the vehicle is moving or stationary. Now to address the paint issues, the paint on this new vehicle is pitting and flaking off in several areas yet Ford insists that this is not a warranty issue and is customer pay I short Ford is refusing to honor basic warranty issues/invoice number C24254

- Wood Dale, IL, USA