10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
18,291 miles

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« Read the previous 20 complaints

problem #33

Jul 102019

F-150

  • 34,000 miles
Driving from California to Oregon through Nevada on interstate when vehicle started to overheat Nevada dealer would not even look at the vehicle. Informed Ford Motor Company. Continued to Oregon and then on to bozeman Montana. Vehicle is now at bozeman Ford having the motor dismantled for diagnosis. Was told there is a issue with the number one cylinder, Ford corporation has not been of any help what so ever.

- Manhattan, MT, USA

problem #32

Jun 152019

F-150

  • 31,576 miles
Went to grocery store and everything was fine. Came out of store and started truck and had no power steering. Along with error messages on display reading: Service advantrac, hill assist fault, powersteering assist fault, also have ABS light on and cruise control quit working. Steering is very hard to turn and makes truck very unpleasant to drive.

- Jacksonville, NC, USA

problem #31

Mar 112019

F-150

  • 26,000 miles
Intermittent braking issue. Breaks do not have much breaking power. While setting at a red light more pressure needs to applied to the break pedal. In some instances the pedal travels an additional 2 inches. Loss of break holding power caused me to hit a trailer being towed in front of me. My bumper had to be replaced.

- Fort Oglethorpe, GA, USA

problem #30

Sep 302017

F-150

  • 89 miles
Dashboard warning message "park brake malfunction-service now" along with other brake system symbols. Multiple random occurrences, can happen upon starting, when running or any operating condition. First happened day after new car delivery and re-occurs up to present date. Authorized Ford dealer service departments have attempted repairs six times but the problem persists. Typical photo attached.

- Davidsonville, MD, USA

problem #29

Apr 052019

F-150

  • miles
Power steering went out, lane assist, hill assist, lane keeping it, braking assist have all stopped working. ABS light is on and I am getting multiple senor warnings.

- Charleston, WV, USA

problem #28

Mar 152018

F-150

  • 10,000 miles
Ford F-150 lost control and accelerated coming out of car wash tunnel. Car did not respond to brakes and accelerated into a building injuring driver and pedestrian.

- Sherman Oaks, CA, USA

problem #27

Jan 222019

F-150

  • 59,035 miles
I go to the Ford dealership that sold me my vehicle for all maintenance. (cowles parkway Ford, woodbridge Virginia). On 10/22,2018, I had my truck serviced and it was noted that my brakes were in a "yellow condition." On 12/11/18 my vehicle received a mandatory Virginia state inspection (with no mention of the brake condition). On 1/22/2019, I took my truck for a service to include tire rotation and was informed that the tires could not be rotated and the brakes could not be inspected because the "lugnuts were swollen." I admit that this sounded ludicrous--(I am a retired aircraft maintenance officer with 27 years service in the United States air force). When I inquired about this condition from the senior technician, he informed me that Ford Motor Company has these lug nuts that swell due to water intrusion and freezing. I asked how I would be able to change a flat tire on the highway and was informed that I would not be able to complete this task because the lug nut wrench would not fit over the nut. Thus my tire rotation was not completed and my brakes were not inspected today and (my belief it did not occur during the mandatory Virginia state inspection either. However, my complaint Focus is that the lug nuts on my 2017 Ford F-150 can not be removed. I believe that this is an unsafe condition and warrants a recall and replacement of all F-150 truck wheel lug nuts and request your assistance in this matter. I was told by the technician that Ford Motor Company is aware of this issue but has taken no action!

- Fort Belvoir, VA, USA

problem #26

May 242018

F-150

  • 11,000 miles
Could not stop for red light and smashed into someonee

- Arvada, CO, USA

problem #25

Dec 152018

F-150

  • 20,000 miles
The rear brake calipers seized up causing grinding noises and excessive wear of pads and rotors in a very short amount of time. Gas mileage was also greatly reduced as brakes were being applied while driving. Ford replaced the effected caliper but cannot guarantee that the other 3 will not do the same thing saying it was a faulty part raising concern that they will go out after my warranty on a one year old truck expires in the next few months leaving me responsible for replacing the faulty parts out of pocket.

- Springfield, VA, USA

problem #24

Nov 302018

F-150

  • 30,000 miles
Ford Motor Company documentation (2017 rv & trailer towing guide) states this model of truck, with the Ford 3.5L ecoboost engine, can safely tow 11,500lbs (maximum loaded trailer weight). Based on personal experience and consulting multiple trailer towing experts, this is a misrepresentation of the material facts and capabilities of this truck. Additionally, it puts unsuspecting drivers in an unsafe and dangerous driving situation.

- Rochester, MN, USA

problem #23

Nov 102018

F-150 6-cyl

  • Automatic transmission
  • 36,000 miles
Door latches repeatedly freeze during cold weather despite having been in for repair several times since the truck was new, including a service campaign designed to address this issue. The door latches will either freeze while the door is shut, preventing them from opening, or will freeze after the door has been opened, which prevents them from securely latching when you attempt to close them. This past Saturday the door opened while I was moving the truck in the driveway, resulting in me falling part-way out of the truck while it was moving. They again froze that evening, creating a situation where I had to hold the door closed with my left arm.

- Indianapolis, IN, USA

problem #22

May 302018

F-150

  • 10,000 miles
The contact owns a 2017 Ford F-150. While driving 25 mph and approaching a stop light, the brake pedal was depressed and traveled to the floorboard. The vehicle failed to stop and crashed into the middle of the front driver side door of another vehicle. There was no warning indicator illuminated. The contact sustained arm injuries, but did not require medical attention. A police report was filed. The vehicle was towed to the contact's residence. The contact called larry H. miller Ford lakewood (11595 w 6th ave, lakewood, co 80215, (303) 232-2200) and was advised to have the vehicle towed to the collision center. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000. The VIN was not available.

- Northglen, CO, USA

problem #21

Jun 172018

F-150

  • 14,000 miles
. last Sunday I got a 2017 F150 XLT stuck in a small two foot snow drift. Once I got stuck I tried rocking the truck, but the transmission would not shift from forward to rear ward without the truck coming to a complete stop. After several attempts I got a fault warning for the limited slip diff. The warning for the power steering, the ABS, the parking brake, the hill descent, hill start assist, park assist warning (which I do not have), advanced track warning (which I do not have) and 4X4 low. Additionally the truck would shift in and out of 4 high, but not 4 low. In 4 high no tires would move. In two high only the left rear tire would spin. Because of darkness and grizzly bear I had to wait until morning to walk out far enough to get cell reception. The temp never got below 34 degrees, but it did rain and snow all night. When the tow truck pulled me out of the drift (a total of 10 feet) everything except the power steering worked. It was not until the 3 rd day when the power steering suddenly started to work. The dealer will not see me until next week and I am afraid I will loose all the fault codes by then. Its great to have a 4X4 that only works on dry ground. Had this happened in the winter or further away from cell phone coverage it could have proven to be a life threatening situation

- Rock Springs, WY, USA

problem #20

Aug 312017

F-150

  • 15 miles
Brake pedal must be pressed at least 1 1/2 to 2 inches for braking to begin. At this point the brakes are not firm. Also, while on a downward grade or hill the brakes initially brake, but slowly lose pressure and have to be pumped to retain braking. I have taken my truck to dealership 4 times and was told that this common to all lariat trucks and they cannot repair. Obviously, this is a defect that Ford should address immediately.

- Pensacola, FL, USA

problem #19

May 162018

F-150

  • 46,000 miles
No break lights, backup lights, parking lights, turn signal lights in rear.

- Randolph, MS, USA

problem #18

Aug 022017

F-150

  • 7,280 miles
Sudden loss brakes in a hard stop. There are videos explaining the problem where the ABS unit goes into bypass and for one wheel; but then the value does not reset. This issue has happened to me 4 times while driving the car, and to my wife once. Taking out the ABS fuse, and thereby disabling the function solves the problem, as the bypass valve will not engage. However you lose the mandated feature of ABS. Detailed explanation found at https://www.youtube.com/watch?V=0R46_unyyk8. This started at 7,500 miles and continued until I disabled the feature when Ford could not isolate and fix the issue.

- Myrtle Beach, SC, USA

problem #17

May 132018

F-150

  • 2,500 miles
While applying the brakes, it is very easy to simultaneously push on the throttle pedal. This has happened several times, one time resulting in a rear-end collision, this is my first Ford and this problem has never happened in any of the numerous vehicles I have owned. I had thought that software was in place that would not allow the engine to rev with the brake applied. If not so, it would seem like a very good idea.

- Traverse City, MI, USA

problem #16

Feb 272018

F-150

  • 54,000 miles
The contact owns a 2017 Ford F-150. The contact inquired about a recall for brake failure. While driving 40 mph, the contact depressed the brake pedal and it extended to the floorboard. As a result, the contact rear ended another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was not taken to a dealer or independent mechanic. The entire front end of the vehicle was damaged and the vehicle was not driveable. The vehicle was towed back to the contact's residence. The contact filed a complaint with Ford motors and was advised to call NHTSA. The manufacturer was made aware of the failure. The failure mileage was 54,000.

- Richmond, VA, USA

problem #15

Feb 142017

F-150

  • 5,000 miles
When I come to a stop the brakes will be firm and the go soft and go all the way to the floor. Also when I press the brakes I have to pump them so they will work. When this happens I'm either at a stop sign or a stop light. Its also happened when I'm coming to a stop. The worse part it happens separately and the dealership thinks I'm crazy.

- Albuquerque, NM, USA

problem #14

Jan 242018

F-150

  • 9,050 miles
I was shocked at the number of F150's on the web with brake pedals suddenly going to the floor during all types of stopping situations. The problem seems to span 2016-17 models regardless of engine. It started yesterday with a freeway off-ramp failure and put me in the middle of a relatively safe intersection today... no brakes. I've seen master cylinders replaced to dealers stating that is the normal operation. That last part is pretty lame... brake pedal going to the floor? the brake initially seems to work and then the pedal sinks slowly to the floor with no braking force at that point. At a full stop in park, I can repeat the failure. Touch the brake and it appears to be ok. Quickly touch it again and it immediately sinks to the floor. Apparently knowledgeable dealer indicated that there may be an ABS solenoid sticking cycling brake fluid back to the reservoir instead of being applied to brake pressure. This sounded much more logical than replacing the master cylinder unless the ABS is integrated into it in some manner.

- Los Gatos, CA, USA

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