APIM failure

- Billings, MO, USA

Used remote starter; about 2 minutes later my family entered the vehicle with my 2 small kids secured in their child seats in back seat. We left our home, made about 1-mile down the road when back window suddenly popped and shattered. Nothing struck or hit the window to break it. Tiny glass fragments blew onto my children and scared them. The plastic cover on the defroster connection mechanism on the rear center electronic sliding glass window also popped off and the one of the electronic metal connections is clearly broken loose on the mechanism also. No warning messages on dash/display. I did not turn on defroster and rear defroster light was not on at the time, but maybe came on automatically with remote start used. I submitted claim promptly with insurance. Have appointment with Service King for estimate and repair to be made. According to online forums, this unfortunate safety incident with Ford truck and van rear windows has occurred hundreds or thousands of times to Ford owners over the past 10 years.

- Willow Park, TX, USA

Vehicles rear passenger brake light does not work when hitting brakes but lights up when vehicle is on. The blinker does not work but the reverse light does. Vehicle has a short somewhere and has put me at risk of being rear ended by others and I have drivers on the road notifying me on the daily. My vehicle is covered under CPO (Certified Pre-Owned) and only has 46k miles and well taken care of. Ford has not inspected it due to an upfront cost that I am expected to pay. The vehicle did not warn me of any electrical failures. I was notified by a friend that it was not working.

- Canyon Country, CA, USA

About a month after purchasing the truck in April 2021 with About 35,000 on the truck when stopped at a traffic light the trucks auto stop/start kicked in and the vehicle would not restart and had to be pushed out of the road during rush hour. Since then the truck has been in the dealership atleast 5 times for this issue and has not been resolved. They keep giving the truck back saying they don't know

- Porter, IN, USA

Check engine light on error code P2007 Runner control was replaced via Ford OEM PART #FR3Z 9J559 C Ran well for 2 days then stopped working.

- Fort Collins, CO, USA

Rear defroster started smoking during morning warm up using remote start. Rear windshield was shattered violently. Very dangerous situation to be in. The shattering happened during a drive.

- Blair , WI, USA

The contact owned a 2017 Ford F-150. The contact stated that while operating the vehicle, smoke and heat were suddenly present inside the cabin of the vehicle. After exiting the vehicle the fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed and towed away. The contact indicated that the flames had started behind the front seats inside the cabin of the vehicle but the cause of the fire was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 47,000. THE CONSUMER STATED THERE WAS NO POLICE OR FIRE REPORT, BUT BOTH ARRIVED AT THE SCENE. THE CONSUMER SUFFERED FROM 3RD DEGREE BURNS ON THE ARM.

- Middlebury, IN, USA

I purchased this vehicle new in 2017 and since then I have had an intermittent issue with the rear camera when put into reverse. Either frozen image, static lines and yellow screen. When the image it frozen, it looks like its working but nothing in the screen is moving. If something is behind me I would not see it and think its clear. Ford has replaced the camera 1 time but I dont think thats the issue because I disconnected all the wires in the tail gate (where the camera is) and it still messes up. I have seen online a lot of other people with the same truck and same issue. here is a video of my issue. https://www.youtube.com/watch?v=xAx6haPQ8Ho

- Marana, AZ, USA

The Ford F-150 multi function switch has gone bad. The windshield wipers stay activated in the slowest mode. This obstructs the view of drivers, and is distracting. The part number is: Fl3Z-13K359-ac. This malfunction is an issue for 2015 models and newer. There are many videos online pertaining to this multi function switch malfuntion.

- Townsend, GA, USA

Ford F-150 moon roof ramp/guide jaw (part # fl3Z1651070B/fl3Z1651071B) stopped working. The moon roof malfunctions getting suck in the open mode, or failing to close properly if at all. Many Ford owners have experienced the same issue, to the point that there are videos on the internet pertaining to this malfunction. While attempting to get this repair fixed at the Ford dealership the employees advised me that they see this issue often, and that the glass shatters and breaks from this malfunction. I was quoted $400 to remedy the issue, and would have to leave my vehicle at the dealership for the day. The estimated time to complete the repair was four hours.

- Townsend, GA, USA

After towing my 2017 Ford F150 ecoboost exhibits an intermittent engine stall when coming to a stop while towing. Exact same issue as below tsb, just mine is a 2017 model technical service bulletin 2.7L - while towing - intermittent engine stall when coming to a stop - built on or before 27-Nov-2017 18- 2249 16 August 2018 model: Ford 2018 F-150 issue: Some 2018 F-150 vehicles equipped with a 2.7L ecoboost engine and built on or before 27-nov2017 may exhibit an intermittent engine stall when coming to a stop while towing. Action: Follow the service procedure steps to correct the condition. Warranty status: Eligible under provisions of new vehicle limited warranty coverage warranty/esp coverage limits/policies/prior approvals are not altered by a tsb. Warranty/esp coverage limits are determined by the identified causal part and verified using the oasis part coverage tool. Labor times description operation no. Time 2018 F-150 2.7L: Reprogram the PCM (do not use with any other labor operations) 182249A 0.3 hrs. Repair/claim coding causal part: Recal condition code:

- Colorado Springs, CO, USA

Electrical : radio will randomly cut out. Typically when truck starts radio wont work. Have to either wait hour, or disconnect battery. Seems like typical issue. Seatbelt : passenger seatbelt wont retract back. Can hand feed then pull out by hand. Called dealer said 3 year 60 thousand for warranty im over 3 years and at 71K miles. Price of assembly was over $500. [xxx] outrageous for a seatbelt. No idea when it happened. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Liverpool, NY, USA

The 2017 F-150 suddenly experienced electrical problems including; tailgate unintended opening, blis (blind spot information system) failures, cross traffic alert failures and rear camera blue screen failures. These failures occur at a status of the vehicle, eg. Locking the doors, shifting into gear, use of key fob or proximity sensors to tailgate.

- Long Beach, IN, USA

Driver and passenger locks will freeze and they will not close or lock. Very dangerous.

- Asheboro, NC, USA

My vehicle battery is dead every morning I took it to two different Ford dealers and they could not tell me the issue but still had to pay for the diagnosis fee. At first my 17 Ford F150 would make almost a jerking next day my vehicle would not start. I replaced the starter and battery and the vehicle started after that but the next morning dead again.

- Douglasville, GA, USA

I live in New Hampshire and the weather is cold. I started my Ford F150 truck today using my Ford pass. The truck ran for 15 minutes. When I prepared to leave in the truck I noticed that it was cold inside. When I looked in the rear view mirror, I realized the rear sliding window was completely shattered. Upon closer inspection I realized the window blew outward and a yellow line X sticker on the right rear of the window had burn marks on it. The sticker was discolored to indicate that a lot of heat was directed toward it. The window was completely shattered around the outside edge. Also, I located a cover that had blown off the wires that run to the rear defroster. It appears that the rear defroster ran to the point that it overheated the glass and caused it to blow. I discovered that this has occurred in the past with Ford F150 trucks and ntsa has received complaints. I contacted Ford today and I am waiting to hear back from customer service

- Meredith, NH, USA

Adding photos to the first complaint

- Meredith, NH, USA

The vehicle begins to shut down after gas fill up. It seems like the vehicle has a valve selenoid problem because everybody is talking about it online. It is a hazard because the vehicle will turn off while driving. I have also have had to replace the electric usb and power plug twice. This vehicle has alot of electric/gas related issues which cause it to turn off.

- Bloomington, CA, USA

The contact owns a 2017 Ford F-150. The contact stated that the instrument panel failed to indicate any warning lights when the vehicle wass turned on. The contact had to wait for a couple of hours while the vehicle was off just for the vehicle to resume back to normal. Jenkins & wynne (2655 trenton rd, clarksville, tn 37040, (931) 542-4886) was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed nor repaired. The contact referenced NHTSA campaign number: 17V053000 (power train, electrical system) as a possible solution to the failure however, the VIN was not included. The manufacturer was notified of the failure and informed the contact to take the vehicle to the dealer. The failure mileage was approximately 40,093.

- Clarksville, TN, USA

Digital cluster malfunction, causing speedometer and fuel gauge to both display zero, loss of power to windows, loss of parking brake function, blacked out backup camera, no heat or A/C. highbeams stay on and cannot be switched to low beams. All happened while the vehicle was in motion on a highway at 60 mph.

- Wilton, NY, USA