Affected Component: ENGINE AND ENGINE COOLING

Date Published
AUG 31, 2018
NHTSA TSB #
10144952
TSB Document
Summary
Some 2017-2018 Vehicles equipped with a 3.3L or 3.5L EcoBoost engine may exhibit a no crank no start condition that only occurs in freezing ambient temperatures. This may be due to a frozen starter. Replace the starter with part number Jl3Z-11002-E. For claiming, use causal part 11002 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.