My air bag in the steering wheel is starting to come out I am worried it is going to deploy with the way it looks. See photo...I called the Ford Dealership and they refused to report it.

- Sugar Land, TX, USA

Just purchased a 2018 F150 XLT with xtr package with approximately 36,500 miles. Noticed that vehicle steering wheel has play and tends to sway, almost feeling loose, when driving under 50mph. Informed dealer and wheel alignment was performed. Asked dealer for results of alignment condition and measurements prior to alignment being performed and was told they do not keep records of previous measurements only results and measurements after work was performed. Upon leaving steering wheel still steers away when driving under 50mph. When compared with other vehicles it definitely has play. Did some research and found that there are many complaints of the same hazardous issue being reported. Swaying and play in steering wheel is constant under 50mph. Correction of steering wheel is exhausting to hands and wrists and feeling of being unsafe is present when driving vehicle. Have contacted dealer, left message to speak more on this and no one has called us back since we took the vehicle in a week ago. We have our children in this vehicle. Please help!

- Tucson, AZ, USA

The vehicle's electric power steering does not turn back on quickly when starting from start/stop.this has happened several times since purchasing vehicle (02/2019). The vehicle was stationary and the steering did power after about 10 seconds.

- Moxee, WA, USA

Vehicle has automatic start stop feature. After vehicle restarts power steering does not provide any assistance for 2-5 seconds. Vehicle is moving under power but has no steering assist. 3 repair visits with no diagnosis. Problem has been happening almost since new. Sometimes delay is present, sometimes it's not. Can't predict when steering assist will not be available.

- Perkasie, PA, USA

My 2018 F150 began having steering assist failure at approx 50,000 miles. There have been two ocassions where while driving steering assist goes out and the steering wheel gets stiff almost causing me to collide with other vehicles. I contacted Ford about the issue and as they are aware the only solution was to replace the rack and pinion at my expense.at 63,000 miles my pick up has no power steering.

- Edinburg, TX, USA

In heavy rain on 10/15/2020 vehicle pulled hard to the left. Resulting in vehicle hydroplaning of of I26 at highway speeds. Went into the median hitting a bunch of small trees and tearing up the vehicle. I barely missed a large tree that would have resulted in injuries to me and my 6 year old son. Luckily no injuries where sustained. Previous to the incident I have been experiencing occasional pulling to the left. Also a grinding noise. Believe to have a problem on the left from side. Incidents where so occasional that I did not take vehicle to dealer for repair believing that they would not be able to find an issue that happened only very rarely. (maybe once per month) after the incident I got looking around and found a technical service bulletin from Ford that I believe is related to this issue. Ford should be recalling vehicles for this so that people are not injured. Bulletin number is 18-2273. Pics and bulletin attached.

- Sumter, SC, USA

I was taking my grand daughter to school and she got in the front passenger side, she closed the door and it would not "latch" and we could not get it to latch to secure the door from opening while driving. This has happened numerous times. I was afraid the door would open while driving and fall out (this needs fixed asap. Another problem is when driving 60 mph or greater the steering will "catch" that is when going around a turn left or right when turning the steering wheel it kind of jerks and doesn't maintain constant turn it seems to loose a constant control. This can cause an over correction and loss of control. In order to try to control I have to have both hands on the steering wheel and know it going to happen. What would a young inexperienced driver do...most likely over correct and crash.

- Shelbyville, TN, USA

Driving the F150 I noticed a popping noise when turning. Shortly after the popping noise when negotiating a turn the rack and pinion locked up. Truck went into on coming traffic. Now the power steering completely failed and a trouble code was displayed. Rack and pinion is bad and needs to be replaced not covered under warranty. Rack and pinion on national back order through Ford Motor Company. This was a extremely dangerous situation especially with how the electric motor assist steering took the wheel from my hand and jolted in one direction or the other at highway speeds.

- Lancaster, CA, USA

On two occasions I have been stopped and waiting to turn left across two lanes of traffic on a four lane state highway. The engine auto stop feature shut the engine off. When I let of the brake, the engine auto started and I began to accelerate. I had no power steering and nearly drove into a ditch. It seems that there is a delay between when the engine auto starts and when the power steering works. This is very dangerous as it is difficult to turn the wheel without power steering. Especially when crossing lanes of oncoming traffic.

- Clayton, IN, USA

My truck had a total powering steering failure today(4-12-2020). No advanced warning. The truck was being driven when the failure occurred. Thank god no accident!

- Saint Augustine, FL, USA

The contact owns a 2018 Ford F-150. The contact stated that while driving and turning left, the vehicle stalled with the shift to park warning displayed. The contact stated that the power steering assist was inoperable. The contact also stated that the back-up camera failed intermittently. The vehicle was taken to mace Ford located at (4501 us-41, terre haute, in 47802) twice to be diagnosed. The mechanic was unable to duplicate the failure or retrieve a fault code for the cause of the failure. The contact was concerned about oil consumption. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,000.

- Terre Haute, IN, USA

The steering on this vehicle will lock in place when making a left turn. You have to physically force the steering wheel to release to keep from either crossing the center line or running off the road. This happens at speed around 50 mph and up. Have not wrecked it yet but have come close.we have had it in the Ford dealer 4 times with not success yet.

- Gladstone, MO, USA

The contact owns a 2018 Ford F-150. Contact stated that while driving at various speeds the steering wheel drifted to the left without warning. The vehicle was taken to casco bay Ford 1213 us 1, yarmouth, me 4096, (207) 846-2222 where it was diagnosed however, the technician was unable to retrieve a fault code or duplicate the failure. The vehicle was test driven without a recurrence of the failure. The vehicle received 3 front wheel alignment and tire rotation however, the failure persisted. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 228.

- Georgetown, ME, USA

1.) F150 supercab drifts erratically. Ford has aligned vehicle twice, but issue remains. Feels like truck is in a high-wind environment, but it is a calm day. Truck will veer off road unless extreme care is exercised. 2.) transmission lugs on acceleration, particularly @ 1100rpm and 38mph. 3.) hard "clunk/thump" sensation at low speeds, causing severe "whip-lash" action to occupants of vehicle. 4.)when taking slow left turn up a steep incline the truck lugs and transmission feel like it is slipping and unable to downshift, causing a significant loss of power and momentum. 5.) engine stalls when leaving stop light. Dash lights come on saying" auto startstop shift to P, then restart engine."this is in the middle of a busy intersection. I am attaching a picture of the dashboard error. Please notice I am still in "D" drive when this message came up.

- Cumming, GA, USA

When vehicle is stopped and the auto start-stop is engaged, moving the vehicle steering wheel becomes very difficult. Upon releasing the brake pedal, the vehicle will start and begin to move forward however, the vehicle still is extremely difficult to steer. This difficulty will last for a few seconds until power steering is restored. This problem started intermittently but has now become a regular event.

- Virginia Beach, VA, USA

I purchased the used 2018 Ford F150 platinum at lithia Ford, boise id with 15K miles on it. Since the day I bought it the front end has been hard to keep on the road. I have taken this unit to the dealer twice now and they have had the unit 40 plus days trying to repair the steering issue. The truck will pull into a right or left by itself and is very unsafe at the dealership they verified the complaint and said the steering gear was the defect after having the unit 2 weeks. They replaced the strg gear and said it was repaired. I picked the unit up and drove it and it was the same so I took it back the next day. They drove it with me and again we verified the complaint. The Ford technical rep came out to the dealer and checked the truck. He also verified the complaint the then said it was the tires and wheels and they all drive like that since its a platinum model. He stated I drive one and it does the same thing. The tires and wheels are the factory oem parts nothing has been changed or modified. The truck is unsafe and not stable. The service writer drove it for a week and he confirmed the defect but said Ford will not make any more repairs because they do not know how to repair the issue and said we will call you if they come up with something. I am filing this complaint due to the safety concern of myself and other people on the roadways. Its dangerous. I had another 2018 F150 sport without lane assist and it drove fine. Both units were purchased from the same dealership.

- Boise, ID, USA

Have noise when oporating the vehicle.

- Houston, TX, USA

Truck has 24,000 miles going down the interstate truck will jerk right or left and steering gets hard have to keep very alert while driving not know when it will jerk right or left very dngerous

- Great Benk, KS, USA

The steering wheel is coming loose.

- Dallas, GA, USA

The automatic start/stop function turns the truck "off" at a stop. When waiting to make a left turn across traffic and the engine has turned off and the wheel is engaged in a turning angle, the power steering does not turn back on as the engine turns back on. The result is a loss of power steering through the turn putting me in multiple situations where I have no power steering into oncoming traffic until it finally engages approximately 2 seconds later. In multiple situations I have had to use all of my strength to turn the wheel and the vehicle without power steering, out of the way of traffic as I am making a turn.

- Woodinville, WA, USA