10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
22,007 miles

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« Read the previous 20 complaints

problem #127

Dec 222024

F-150

  • miles
This is my second time filing a report with NHTSA. I purchased the subject 2020 Ford F-150 around October of 2023 from a Chevrolet dealer in Ohio. The vehicle had approximately 19,000 miles at the time of purchase and was covered under the OEM factory warranty. I began having transmission shifting problems as commonly associated with this model of transmission that resulted in a rebuild of the CDF drum of the transmission. I was traveling on [XXX] between Atlanta and the Florida line when my vehicle experienced erratic shifting and a catastrophic loss of power that placed me and my vehicle in peril. I was able to safely exit the highway to allow the engine to cool down, and I elected to limp the vehicle at low speed on back roads to my destination so the vehicle could be repaired. This was the first failure of my transmission. After several thousand miles of this transmission replacement I experienced a sudden and dangerous loss of power while operating the vehicle at highway speeds in traffic on [XXX] between Orlando and the Georgia line, with the transmission temperature spiking to at least 255 degrees Fahrenheit. The Ford dealer confirmed the issue and isolated the failure to the valve body, which they replaced under warranty. This was the second failure of my transmission. After driving the vehicle for several hundred miles, the vehicle experienced a similar loss of power while operating at highway speed while I was traveling on [XXX] headed toward Atlanta. A motorist entering the highway disregarded the posted yield sign thereby creating a traffic hazard which I very narrowly avoided despite experiencing a catastrophic loss of power under acceleration as I attempted to maneuver my vehicle away from the offending motorist's vehicle. This was the third failure. My life and safety have now been placed in jeopardy three times. What will it take for NHTSA to adequately address this issue to protect the safety of the public? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

- Ochlocknee, GA, USA

problem #126

Jun 062024

F-150

  • 68,500 miles
The contact owns a 2020 Ford F-150. The contact stated while driving 30 MPH, the transmission hesitated, and the vehicle stalled. The contact stated that the transmission had shifted into neutral independently. The check transmission warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 68,500.

- Pulaski, WI, USA

problem #125

Jul 012021

F-150

  • 40,000 miles
The contact owns a 2020 Ford F-150. The contact stated that after coming to a complete stop, the Auto Start-Stop feature was activated. The brake pedal was released, and the vehicle jerked while in first gear. No warning light was illuminated. Additionally, the rear differential was leaking transmission fluid onto the ground, and the engine was consuming an excessive amount of engine oil. The contact needed to add seven quarts of oil for every 3,000 miles driven. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 40,000.

- Lakeland, FL, USA

problem #124

Nov 022024

F-150

  • miles
Transmission failure at high speed. To low power..

- Toms River, NJ, USA

problem #123

Nov 182024

F-150

  • 100,105 miles
The contact owns a 2020 Ford F-150. The contact stated that after cold starting the vehicle and shifting into drive(D), the vehicle hesitated before lunging forward. The contact stated that the transmission was shifting hard while driving and depressing the accelerator pedal. The contact stated that the transmission also downshifted hard while depressing the brake pedal. The contact stated there was no warning light illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 100,105.

- Zolfo Springs, FL, USA

problem #122

Nov 182024

F-150

  • miles
I heard a weird noise last year and took it to ford. They ended up fixing the whole rear end, drive shaft, all components on the front end, They also replaced the whole 4 wheel drive system, and wheel hubs. last week I took the truck to have the pcm recall done. Once I left the transmission felt like it was slipping. I called them and they said that it is probably from the other issues I had to have fixed, and they would charge me 200 dollars to have this fixed. In the 4 years I have had this truck the whole drive train system will have to have been replaced. Ford needs to replace the transmission when they are fixing other drive train issues this is not safe when you are driving and then the truck will not shift gears

- Leavenworth, KS, USA

problem #121

Aug 072024

F-150

  • miles
the truck has sudden jerking, Harsh shifting, The truck lunging forward unexpectedly, Hesitations during acceleration, Unexpected losses of power this is on a recall for several other 2020 f150 trucks and it never did this till recently

- Yerington, NV, USA

problem #120

Nov 042024

F-150

  • miles
Transmission was slipping and multiple seconds delays in shifting. Delays were also observed when switching from reverse to drive. Rough shifting periodically as well. Took the vehicle to dealership and they informed me of a TSB on this transmission and they recommend overhaul/ repair. Quote for repairs between $6,700- $9,000 between multiple dealerships nearby. Vehicle has 113,00 miles.

- Fuquay-Varina, NC, USA

problem #119

Oct 252024

F-150

  • miles
Truck would downshift for no reason. This happened on multiple occasions. The vehicle was taken to the Ford garage and was told there was a sensor that needed to be replaced. After servicing the vehicle the transmission was worse was told that it needs to self adjust. Now waiting to see if there are any further issues. Apparently this is a known issue with these vehicles but mine was not one that was recalled.

- Mcadoo, PA, USA

problem #118

Oct 192024

F-150

  • miles
While driving on the highway the Transmission on the 2020 F-150 began to switch back and forth from 7th gear to 8th gear and then jump to 10th gear and all of a sudden drop to 1st gear causing a skid to happen. A orange colored wrench came on the dashboard after the skid took place. I brought the truck to the dealership where I bought it and and requested a new transmission be installed. This being the second time the trucks transmission is being worked on which only has 15K miles. The dealership is currently refusing to install a new transmission and want to only fix what they feel is required.

- Dumont, NJ, USA

problem #117

Oct 012024

F-150

  • miles
I am experiencing sudden deceleration when the gear suddenly shifted from higher gear 7, 8, 9 to gear 1 for only a few seconds then shifted back to gear 7, 8, or 9 again. This could happen at lower speed like 30s or 40s mph, or also happened at higher speed like 70s. It happens randomly. There are also other typical transmission issues like hard shift, will not shift into gear etc.. but the random gear shifting from high gear to low gear is the most serious issues. The local Ford dealership has attempted to repair the problem by check the valve body and update the software, but this did not fix the issues. The error message was appeared on the dashboard screen.

- Springfield, IL, USA

problem #116

Oct 292024

F-150

  • 109,000 miles
The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, an abnormal sound was coming from the vehicle. In addition, the contact and her husband became aware that the vehicle failed to accelerate as intended while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a local independent mechanic where it was diagnosed that the transmission had failed and related the failure to NHTSA Campaign Number: 20V197000 (Power Train). The local independent mechanic advised the contact to avoid driving the vehicle because the failure might worsen the failure. The local dealer was contacted and advised the contact that the VIN was not included in NHTSA Campaign Number: 20V197000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 109,000.

- Lehigh Acres, FL, USA

problem #115

Oct 282024

F-150

  • miles
The transmission started to jerk when shifting. It got to where it wouldn-??t shift past 6th gear. I didn-??t get any kind of warning lights. I took it to the dealer and they said the transmission needs to be rebuilt. The rebuild is going to take 4 to 6 weeks and in that timeframe I don-??t have a vehicle.

- Reno, NV, USA

problem #114

Nov 132024

F-150

  • 88,000 miles
The contact owns a 2020 Ford F-150. The contact stated while driving approximately 45 MPH for an hour, there was an abnormally loud clunking sound coming from the vehicle. The vehicle lost motive power and was jerking. The contact was able to pullover safely into a parking lot. The contact stated that the message -??Anti-collision System Offline-?? was displayed. There were no warning lights illuminated. The local dealer was contacted and confirmed that there were no recalls for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there were no recalls for the failure and referred the contact to the local dealer and the NHTSA Hotline. The failure mileage was approximately 88,000.

- Sanborn, NY, USA

problem #113

Jan 202021

F-150

  • miles
Rear axle is clucking, clicking and rattling. Also warning light comes on when I-??m close to vehicle Sometimes it comes on when a vehicle passes

- Cotton Valley , LA, USA

problem #112

Oct 072024

F-150

  • 120,000 miles
The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the vehicle was jerking and shuddering while changing gears. Additionally, the vehicle would not properly accelerate while depressing the accelerator pedal. The wrench warning light was illuminated. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 120,000.

- Saraland, AL, USA

problem #111

Dec 012023

F-150

  • 54,130 miles
The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the transmission downshifted unexpectedly. The vehicle was taken to the dealer, where an unknown computer repair and an unknown transmission repair were performed; however, the failure persisted. The contact stated while driving 60 MPH, the vehicle downshifted to 1st gear unexpectedly, and then shifted back to 10th gear. The contact stated that the failure recurred several times while driving. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be covered under warranty due to the mileage. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 54,130.

- Jackman, ME, USA

problem #110

Oct 172023

F-150

  • 29,000 miles
The contact owns a 2020 Ford F-150. The contact stated that while driving at low speeds under 25 MPH, the vehicle experienced jerking and shuttering. The vehicle was taken to the local dealer who diagnosed that the transmission assembly was faulty and needed to be replaced. The transmission assembly was replaced but the failures continued to occur. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 29,000.

- Wadestown, WV, USA

problem #109

Oct 122024

F-150

  • miles
On [XXX] while attempting to take a trip to WV we were traveling on [XXX] nearing Waynesboro, VA. While driving up the mountain on [XXX] near the Rockfish Gap overlook I noticed our F-150 seemed to mis-shift or slip. As we-??d experienced issues during a previous trip that required the transmission to be serviced under warranty I switched the display to the transmission temperature near 245 degrees. I attempted to put the truck in eco mode and slowed below the speed limit to the top of the mountain. While going down the west side of the mountain I left the truck in cruise. Past the [XXX] exit I noticed smoke which began to increase. I then checked the temperature again which reported 267 degrees. The wrench warning light came on indicating reduced power. I also received the notification on the Fordpass Application. The truck quickly slowed down and would not accelerate forcing me to hastily move to the shoulder in heavy traffic. We pulled over at stopped right in front of mile marker [XXX]. A large amount of transmission fluid observed pouring out from above the bell housing onto the exhaust. It appeared and smelled like it was possible to catch on fire so I did not park over grass, remaining on the concrete shoulder. After a dealer tech simply reset the computer and stated it was fine we drove the truck home, but did not feel safe or sure that it would make the trip. The transmission temperature remained below 220 the trip home but did have delayed shifts. The next day I had three incidents after exiting the interstate of a failure to find a gear for a moment as I attempted to take a turn. Our dealer that we trust has already completed two TSB actions related to the transmission. The other dealer cleared the computer and did nothing to repair the issue. They also attempted to charge me for a diagnostic fee, even though it-??s under warranty and clearly had issues to include gear ratios being wrong and ECM/PCM and BCM communication failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

- Newport News, VA, USA

problem #108

Aug 012024

F-150

  • miles
The transmission slips when giving it gas. I lose power when I excelerate Sometimes. Sometimes the truck excelerates when I'm not giving It throttle. Transmission jumps all over. The transmission seems to be very rough shifting back and forth

- Paso Robles, CA, USA

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