Driving on the highway, at approx 70 MPH, truck suddenly shifted to neutral, though gear indicator showed in 1st gear. After several seconds the truck shifted back into high gear with a jolting BANG. This happened three times in a row, then the service light came on, and truck continued to operate but not up shift to 10th gear. This happened after about 1 hour of driving. A few hours later on the return trip home the same thing happened after 45-60 mins of driving at highway speeds. Truck at times does not go into gear when at stand still (shifting out of park), or slams into gear very had, jolting the occupants.

- Salem, NH, USA

The contact owns a 2020 Ford F-150. The contact stated while driving 50-55 MPH and depressing the accelerator pedal, the vehicle failed to respond and shuddered. There was no warning light illuminated. The contact released the accelerator pedal until the vehicle stopped shuddering. The contact was able to continue driving. The contact stated that the failure had been recurring while driving. The vehicle was taken to a transmission specialist, where it was diagnosed that the torque converter had experienced a mechanical failure. The dealer determined that the transmission needed to be rebuilt or replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

- Spanish Fort, AL, USA

My truck was purchased new and has 43900 miles on it. I have had the vehicle into the dealer once already for the rear end/ transmission slipping. The dealer stated they -?? completed a computer update -?? and the problem was fixed. The update seemed to help a little, however six months later-??-??issue seems to have returned and I-??m seriously thinking there is a defective transmission installed on all the 2020 F150 crew cabs with the 2.7 liter engine.

- Estero , FL, USA

My Vehicle has 60,000 miles on it and my transmission slips and loses power between gears 3-6 when speeding up to get on the highway / merge. I have nearly gotten into countless accidents because of this problem. I have brought it to my local Ford Dealership-??s attention 3 separate times now and they have offered me -??software updates-?? that do not fix the problem. This is a major safety concern of mine and I have 4 years of payments left on this truck that will probably kill me one day in southwest Florida traffic. Ford continues to ignore the problem that everyone I know has with the 10 speed transmission and something needs to be done. It is criminal on their part knowingly ignoring us all

- Estero, FL, USA

The transmission failed and the vehicle completely shut down while I was driving down a 70 mph road. My safety and the safety of others was put at risk because my vehicle significantly decelerated on a 70 mph highway when the transmission failed. The dealer confirmed that the 3rd gear of the transmission is destroyed and then transmission needs to be replaced. The manufacturer has reviewed the dealer's findings and confirmed the transmission will need to be replaced. The light on the dashboard came on as the transmission was failing (maybe 5-10 seconds before the deceleration). Prior to that, I had no warning signs whatsoever other than some harder than normal shifting from time to time. I know the manufacturer has had significant issues with the 10-speed transmissions like the one in my vehicle. It is only a matter of time until the transmission on someone's vehicle gives out at the wrong time and someone is seriously injured or killed. Given the number of reported issues, it is time for the manufacturer to recall this part or extend warranty coverage for issues that may arise. It is a design defect with the transmission.

- Rockwall, TX, USA

Unable to accelerate vehicle while driving on the freeway. The vehicle began making clucking sounds and jerking when trying to accelerate. You could feel vehicle shift harshly and was struggling to shift. While trying to merge onto the expressway, this became extremely dangerous when I was unable to accelerate. I was able to exit freeway and the problem stopped. A couple of weeks later while driving on the freeway the issue occurred again this time for a longer period of time, unable to accelerate another driver on the freeway flagged us down to inform us that smoke was coming out of the vehicle. We were not able to see or smell any smoke while inside of the vehicle. We were able to exit the freeway pullover and had the car towed to the Ford dealership. we are currently waiting for more information. This was extremely scary and could-??ve been much worse. Luckily we were able to get off freeway and exit the truck.

- Oakland, MI, USA

The automatic transmission jumps and tries to go forward when the truck is started. Even though it is still in park. I-??m afraid that it will actually go forward and hit something or someone. My investigation online has found a lot of complaints regarding the 10 speed automatic transmission in this vehicle.

- Herkimer , NY, USA

Transmission is shifting harshly, slipping, making a clunking noise, and going into neutral when going down the road. It's under warranty and I took it to a Ford dealership in mid August and they said they can't look at it until September 18. In the meantime it continues to do this which is going to cause premature wear and tear on other parts of power train.

- Cooper, TX, USA

When entering the passing gear, or automatically downshifting, the transmission shifts very rough. A sudden jerk. I-??ve asked at the Ford dealership, but they say there is no recall on this. Another friend with an older model F150 experienced the same thing. The sudden jerk affects the stability of driving the vehicle. Especially when driving using cruise control. It does not feel safe.

- Houston, TX, USA

Issue: Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R60/10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift with or without an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes

- South Jordan, UT, USA

while driving truck suddenly decides to go into neutral. this happens twice within an hour. truck is at ford dealership in granada ms. i-??m waiting on what they find out

- Monticello, MS, USA

Driving at highway speeds, and transmission occasionally slips out of gear and would slam back in. Then transmission will remain stuck in 9th gear and will not shift up and down til vehicle is off for several minutes. Usually it will operate properly for some time after shutting vehicle off some time.

- Atkinson, NH, USA

The F150 was in a Park position while running in our driveway and lunged forward hitting our 2022 Toyota Highlander causing over $11,000 in damage on bother vehicles. ($1,428.69 Truck/ $9,000 estimate for Highlander). The vehicle was taken to Mooresville Ford on June 21, 2023 (earliest appointment available for this issue) to evaluate and repaired the transmission and transaxle. (Currently a class-action lawsuit was filed (Orndorff, et al. V Ford Motor Company concerning this same issue). We believe either this malfunction caused the F150 to unexpectedly lunge forward or another malfunction caused the F150 to lunge forward. We called Ford Headquarters and was told to file a claim with our insurance company. Very Unresponsive! We recently discovered a recall "where a partially seated clip may allow the transmission to be in a gear stated different from the gearshift position selected by the driver. this could allow the drive to move the shifter to Park and removed the ignition key, without the transmission gear actually being in Park. The vehicle could move unintentionally. (Article by Jimmy Dinsmore, April 7, 2020 in Torguenews.com). Also, in some cases the complainants have reported the gearbox slip and enter Park from Drive, stalling the engine. This issue has also caused the truck to lunge forward, causing unintended acceleration. (Article in Carhp.com March 9, 2022). We strongly believe one of the above named issues caused our vehicle to lunge forward causing over $11,000 worth of damage and would like to be reimbursed. We have had no luck with Ford and would like help from you.

- Mooresville, NC, USA

My 2020 Ford F-150 with the 10R80 transmission has been involved in transmission failures on multiple occasions. The last 2 incidents nearly resulted in car accidents. I had complete power failure while moving through an intersection and was narrowly avoided by another vehicle that thankfully was able to steer clear of my decelerating truck. I would have been hit on the driver side at around 45 mph. my vehicle rolled to a stop after hitting the curb on the other side of the road. I then sat with the truck off for 5 minutes, then turned it back on, got power back, and drove straight to the dealership. Lights flickered on the screen indicators saying "Pre Collision off, wrench light on, and complete loss of the gear screen." Ford had the truck for 2 weeks and replaced the transmission wiring harness saying there was a loose connection. The day after I picked the truck up I was accelerating from a stopped position at a light. Around 7th gear and around 45 mph the entire truck suddenly downshifted into 1st gear with a loud bang causing me to launch forward. It almost felt like my truck hit something as I went from 45 mph to about 20 mph in one second. The vehicle behind me honked his horn, slammed on his brakes, and swerved around me into the other lane - another accident narrowly avoided. I pulled over shut the truck down, turned it back on and drove some 10 miles never going over 40 mph. The wrench light was on. The drive modes were unavailable. The gear shift screen was gone. I was not able to get more than 3,000 rpms while driving giving me very little acceleration. Ford currently has the vehicle again. I am terrified to get back in this truck. There appears to be NO SOLUTION to the problems and I simply can't risk my life or someone else's by taking a chance of driving this truck again. Ford knows there are transmission problems. They are unable to solve it. I do not know what to do as I still have $44,000 to pay it off.

- Clover, SC, USA

My check engine light came on. Vehicle would not operate. Checked oil and it was down over 5 quarts of oil but I still had 2,000 miles until oil change was needed. Took to Hiller Ford with excessive oil consumption complaint. New oil dipstick, oil plug, oil change, and reprogrammed PCM. Returned at later date with same issue. Was told to monitor oil levels and sent on my way. Returned to Hiller at a later date with even faster consumption than earlier visits. Was told I had to pay for oil change and come back in 2,000 miles. At 1,000 miles engine sounded rough so I returned to Hiller Ford who agreed the oil was low. They topped off oil abs told me to come back in another 1,000 miles. 500 miles later I checked oil and barely appeared on the dipstick. I returned to Hiller Ford who agreed my truck was consuming oil faster than it should per Ford specs. Hiller kept my vehicle and ran compression test and then scoped my motor to observe damages. Hiller said that I needed a new motor and it falls under warranty and has been approved by Ford. They then followed up with the new motor would not be available for 18 months. I was told that no rental reimbursement allowance and that I'd have to operate my non conformity vehicle for 18 months. Operating this vehicle is unsafe and is prone to cause damage to other components of the vehicle. Engine could over heat causing its to seize or even start on fire. The increased emissions are not only bad for the environment but would decrease fuel efficiency and be very costly having to add a quart of oil every 500 miles.

- Hales Corners , WI, USA

After heavy rain storms in Colorado water started pouring through the passenger side floorboard of my vehicle. I pulled off the molding by the doors, the wires were buried in water, then I started getting a powertrain error. This is the second time that I have received the power train error, although the dealership is telling me that they cannot find a problem. I am also being told that TSB 19-2345 does not apply to my Vin although it seems to be ant least part of issue. My carpet is now musty and I cannot seem to get it to dry as the leak continues.

- Castle Rock, CO, USA

The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to properly accelerate. Additionally, the vehicle was jerking and vibrating while attempting to accelerate with the "Check Manual" message displayed. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 59,000.

- Harker Heights, TX, USA

When I put my truck in gear from park it makes a loud banging noise. Also, my transmission makes loud noises when shifting into various gears. When using cruise control the other day the transmission violently jerked my truck as it was downshifting. I thought the transmission was going to break. I've taken it to the dealership multiple times and they say the transmission has "slack" in it. No fix for it while it. I have about 38,000 miles on it and this has been happening more frequently but it started at about 10,000 miles. No matter what driving mode I'm in the transmission just doesn't shift properly. Please do something about this as Ford doesn't think there is a problem when clearly there is.

- Mountain Home , AR, USA

while I was driving, all of a sudden I noticed no power was going to the engine, I pushed on the gas pedal and nothing happened. The truck stalled, I quickly pull over to a safe spot, and turn the engine off. Dash had lit up with "Auto Startstop feature needing me to put the truck in park and restart the engine" scary as it lost power while driving which thankfully I was able to pull over to a safe spot.

- Fairfield, OH, USA

The contact owns a 2020 Ford F-150. The contact stated that on several occasions while driving at various speeds, the vehicle experienced hard shifting. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The contact was advised to take the vehicle to a local dealer for further diagnostic test and repair. The local dealer was made aware of the failure; however, the part for the repair was on backorder. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was 47,242.

- Fort Worth, TX, USA