10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 22,007 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving, several faults appear in dash window, starting with "driving mode not available" and the engine goes into "limp home mode"! after turning off the engine, the faults may show again immediately or soon after continuing to drive! my dealer was not able to correct the problem on my first visit and has, so far, been unable to come up with a fix for the problem ! please help me ! the vehicle has only 1500 miles on it, and this is a serious problem which, most likely has driving safety implications !!!! sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Palm City, FL, USA
I purchased a brand new Ford truck XL. F-150 on 8/23/2020.on 8/23/2020. The vehicle broke down, after a week of being at the dealership they came to a conclusion based on the diagnostic test that the vehicle was, allegedy struck by lighting with no visible marks the Ford dealership suggested that I should put a claim in through my insurance since my vehicle is not a warranty item under acts of nature which I did. I then contacted the original dealership where I purchased the vehicle from and had the truck towed on 9/11/2020.after numerous attemps and opening a claim through corporate Ford and then being denied I reached out to my insurance company after three independent appraisal's and numerous phone calls along with emails no one has responded to resole this issue, it has been almost three months now with no conclusion and my insurance company has denied my claim due to the incompetence of the Ford dealership.
- Dorchester, MA, USA
Backup camera not working since March six months of calling the dealer they say its on back order. Hines park Ford will not service the recall on the transmission. Got hung up on twice. Varsity Ford same problem camera on backorder will not service recall.
- Brighton, MI, USA
Ratcheting sound on decel when engine and transmission are cold. Sound occurs while traveling at low speed between 800-1500 rpms on immediate decel. Tsbs exist for previous model years with the 10 speed transmission but not the 2020.
- Elmsford, NY, USA
The gear will not go into park and allow me to start. Also, the display indicates I am in the wrong gear display shows neutral but truck is in drive, display shows reverse but the truck is in neutral. This all happened after backing the truck up in revers, stopping and shifting to drive to pull forward and it wouldn't move. Then I could no longer put in park. The only way to get into park is to bang the gear shift forward forcibly. This all happened in the middle of a hotel parking lot. Ford roadside assistance was called but they were useless with no remedy.
- Spring, TX, USA
After 6 weeks of ownership and 1000 miles of usage, I had a few examples of potential transmission issues. First I had a couple of examples of clunks when beginning to drive immediately after start up. A couple days ago I had the worst experience yet. After pulling into a parking spot to wait for a curbside pickup, I turned off the engine for about 5 minutes. Upon restart, I shifted into drive and gave a little gas as I pulled away from spot going forward. There was a loud clunk and the truck jerked before driving normally. Even my wife noticed and made a comment on the severity of this instance. A little while later, still driving after the start up from parking spot, I experienced a hesitation when pulling away from stop light and slowed down to make a quick left turn. After turning, there was a noticeable hesitation before resuming normal driving conditions. Today once again I noticed a slight hesitation pulling from a stop light though not as sever as last time.
- Nashua, NH, USA
- Anoka, MN, USA