There is a known recall on the backup camera wtih Ford. But my local dealer has the part on backorder for going on 3 months now. This seems to be a safety issue. How can a major company issue a recall and then not have the part available to fix for more than 3 months?

- Alpharetta, GA, USA

The contact owned a 2020 Ford F-150. The contact stated while driving at various speeds, the lane departure and blind spot detection failed to alert the driver. The contact also stated that the front camera sensors failed to alert the driver. The contact stated that a warning message stating driver assist not available, would appear on the instrument panel. The vehicle was taken to harbin motor company, Inc. (564 micah way, scottsboro, al 35769) where it was diagnosed with the windshield needing to be replaced. The contact stated that the camera sensor was located inside the windshield. The windshield was replaced. The vehicle was repaired however, the failure recurred. The manufacturer had been informed of the failure but offered no further assistance. The failure mileage was approximately 600. The VIN was unavailable.

- Scottsboro, AL, USA

For the second time today, my 2020 F150 has turned itself off, while I was driving, with a message to "shift to park and restart engine". I happened to be pulling into my driveway, so stopping and doing so was not a safety problem. The first time, I was in a parking lot and was able to coast to a stop and do this, but if this happens on a road, or worse, when entering an intersection when crossing without stopping is necessary, someone is going to get killed.. I have not bothered to report this to Ford, because I am active on an F150 forum and have found that this same thing has happened to many other people, and Ford has no idea how to fix it. I noticed several people said it happened when the weather was chilly - one person said it was 42 degrees. In my case, the weather today is 40, and it was similar weather last time it happened. I have no idea if this is related, but it's an interesting coincidence otherwise. My car was moderately warmed up, I had only driven about 8 miles. Picture of the dash from today's incident attached. In both cases, the truck was otherwise driving fine, giving no indication of problems, and also started right back up and showed no other problem. It has probably been about 3 months since the first time. The second time was today - 3.16.2021

- Mount Airy, MD, USA

My -150 lariat has been giving me problems with the front collision camera and detects when no other vehicles are around. My computer for sync does not always turn on and freezes not allowing me to use navigation and other features. I almost got into three accidents because the vehicle accelerated on its own. In the same night when I pressed the gas it would not accelerate. At one point the speedometer was stuck at 67mph yet the truck accelerated well over 70mph. My brakes did not work properly several times. I pressed them and the truck would not stop. I took it in to the Ford dealership and they essentially told me no codes could verify the problems. I am very concerned about the safety of my vehicle and I and other drivers were put in severe danger.

- Santa Cruz, CA, USA

Ford eliminated the engine cover in 2019 exposing the engine wiring to the elements. Since the wiring insulation is made from soy this allow for rodents to clime up into the engine compartment and chew at the exposed wires. This can disables the vehicle or set a vehicle engine lights at the owners expense. In my case the vehicle lost power on the freeway and I had several lights come on. The top speed dropped from 70mph to 23mph. Brighton Ford did repair the vehicle at my expense. Going forward even though the repair has put the vehicle back on the road, the potential problem still exist. Ford customer care said there is no solution available to this problem I have opened a case but I don't believe anyone is looking at it. I also check 2021 vehicles and it has the same issue.

- New Hudson, MI, USA

I purchased a brand new Ford truck XL. F-150 on 8/23/2020.on 8/23/2020. The vehicle broke down, after a week of being at the dealership they came to a conclusion based on the diagnostic test that the vehicle was, allegedy struck by lighting with no visible marks the Ford dealership suggested that I should put a claim in through my insurance since my vehicle is not a warranty item under acts of nature which I did. I then contacted the original dealership where I purchased the vehicle from and had the truck towed on 9/11/2020.after numerous attemps and opening a claim through corporate Ford and then being denied I reached out to my insurance company after three independent appraisal's and numerous phone calls along with emails no one has responded to resole this issue, it has been almost three months now with no conclusion and my insurance company has denied my claim due to the incompetence of the Ford dealership.

- Dorchester, MA, USA

Multiple issues with vehicle infotainment system. Replaced twice. Rear parking camera malfunctioing after two replacements. Whenever there is rain fall water leaks into the driver's side floor. This has caused major rust build up. Vehicle has only 3K miles on it.

- Hardeeville, SC, USA

Backup camera not working correctly, sometimes it has a black screen

- Brusly, LA, USA

Backup camera not working since March six months of calling the dealer they say its on back order. Hines park Ford will not service the recall on the transmission. Got hung up on twice. Varsity Ford same problem camera on backorder will not service recall.

- Brighton, MI, USA

Faulty backup and forward camera at inconsistent intervals. Camera will become very dark and view is distorted making it impossible to see where you are going from camera view. Truck was bought new in January 2020 and started having camera problems late this summer. With covid-19 not driving as much as before April. The cameras only work when backing up or pulling forward at low speed. Thus trying to park or exit a parking space cameras can be of no help if it is having its sporadic dark out.

- Saint Petersburg, FL, USA

The rear window defroster came on for the first time in cold weather and within 10 minutes, the rear windshield shattered while in motion on a city street. My kids were in the back seat. Ford is not offering to cover the damage under the warranty or even investigate the issue. The truck has 2100 miles on it.

- Broomfield, CO, USA

The rear camera is showing the image complitly distorted. I bought this truck 10-03-2020 and in one week lster the rear camera was not working all the images were blurry and distortion.at the full screen.

- Spring, TX, USA

Backup camera goes in/out. It will display a distorted screen and/or go black then display malfunction has occurred and to contact dealer. This has been happening since July 2020 and getting worse. This is a major safety concern.

- Austin, TX, USA

Backup camera appears distorted and often goes black. Intermittent issue.

- Frisco, TX, USA

The rearview camera does not work - intermittently either blurs out or blacks out, sometimes goes to a blue screen with no functionality. This occurs when the vehicle is placed in reverse.

- Lake Charles, LA, USA

Backup camera distorted and going blank while backing up on hot or rainy days.last 3 months

- Woodstock, GA, USA

My truck is 5 months old and has been to the dealer 3 times to have the front camera fixed. They finally replaced the front camera and it still does not work. The truck has a front camera side cameras and a rear camera. Thousands of people have complained about different cameras not working and Ford just ignores it or replaced the faulty camera with another seemingly faulty camera. Numerous reports and numerous vehicles have been to Ford with the same issue, the cameras failing, front side and back up cameras. On a truck that cost as much as they do something as simple as a camera to help people back up and judge the distance pulling into parking spots is pathetic. Many people who don't drive trucks often rely on these cameras as a safety feature when backing up or pulling into spots to avoid hitting another car. The vehicle has to be moving 5mph or slower for the cameras to work and parked of moving they do not work.

- Massapequa, NY, USA

Backup camera fails to work within days of truck purchase. Driver's side door lock does not engage with remote. Works only with key to access or lock. Estimated repair times given are weeks vs days. Unacceptable.

- Montgomery, AL, USA

Bought truck on 05/25/2020. Today's 05/30/2020. My truck has only 355.7 miles and has a warning already ' charging system services now'. I been driving from galveston Texas to webster tx. And the warning keep popping out driven and even on full stop.

- Bacliff, TX, USA