The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 20V575000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera failed intermittently, which resulted in a blank or distorted image displayed on the display screen. The dealer was made aware of the recall and the failure. The dealer informed the contact that parts were on back order. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 500. Parts distribution disconnect.

- Isom, KY, USA

THE CONTACT OWNS A 2020 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED Dwayne Lane's Skagit Ford (680 Auto Blvd, Burlington, WA 98233, (855) 879-5700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

- Camano Island, WA, USA

The back right passenger window shattered for no reason. The truck was sitting parked and locked. It shattered and bowed outward from the cabin.

- Crossville, TN, USA