10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,929 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact rented a 2023 Ford F-150. The contact stated that while driving at 70 MPH, the brake pedal was depressed but the vehicle failed to slow down as needed. The contact stated that multiple unknown warning lights were illuminated. The vehicle was taken to a dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 300.
- Saint Augustine, FL, USA
We were in a low speed situation. A car 2 cars in front of us was signaling a right hand turn. We began to slow down from approximately 25 mph to 5-7 mph. The car turning right stop short of completing their turn, the car immediately in front of us came to a complete stop. We were only traveling 5 - 7 mph behind and had plenty of room to stop. I depressed the brake further (we were already slowing due to turning vehicle) but the truck did not slow at which point I depressed the brake pedal as hard as I could. The truck did not slow at all in this time (no brake locking, no skid marks). We only came to a stop when we hit the stopped vehicle in front of us. Additionally, this vehicle has advanced safety features (forward collision warning and active braking assist) -- none of these features triggered. I have lost all faith in this vehicles ability given the situation. I contacted Ford customer service, they referred me to their Office of General Counsel and said to expect a response in 45 - 60 days. That is unacceptable to me -- I have a very expensive vehicle that I cannot drive as I do not trust it. I want to understand why all these systems failed, have them as well as my vehicle fixed or the vehicle bought back from me. I cannot wait 60 days for resolution.
- Holland, MI, USA
While driving at approximately 45 mph my parking brake warning light and message on the instrument panel cluster came on, on several occasions. I also recently experienced an unintended activation of the electric parking brake while driving.
- Houston, TX, USA
- Copperas Cove, TX, USA