10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 933 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On [XXX] as I was going in reverse the car started to accelerate out of control, I pumped the breaks and it increased speed, I then tried to power down truck and that did not work. My vehicle ended up going in ditch backwards and I hit a mailbox and ditch. Earlier in the week when I went to go from reverse to forward it felt like it was locked and then it would engage. I do not feel this is safe and will not ride the vehicle as I think there is something wrong mechanically with the truck. Police report will be uploaded in 1-2 days. My email address us [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Freeport, ME, USA
While driving random chiming occurs intermittently. No fault recorded or seen on dash. Second issue has happened 3x since purchase, dash cluster shut down or cycled power or reset while driving. This to me is a safety issue.
- Pooler, GA, USA
Whenever temperatures are below freezing, the TCCM engages the front IWE system and hubs to warm up for the first 2 miles of driving. However, when the system disengages, the hubs are not fully disengaging from the IWE shaft and a loud grinding noise happens. I have taken my vehicle to the Ford dealer and they gave a contradictory answer by saying that it was a -??issue, -?? but that it was -??operating normally.-?? It is definitely not normal and they know it is a defective system that is damaging the drive system on a brand new vehicle with less than 800 miles on it.
- Murfreesboro, TN, USA
Issue #1: Rain Sensing Wiper function is completely inoperable. Wipers must be operated manually. Issue #2: Blinker stalk becomes stuck in off and on positions. This malfunction has put myself and others at risk because the vehicle, at times, is unable to inform others on the road of the appropriate vehicle lane change. This risk has become heightened in periods of warm weather, where the stalk becomes "more stuck" than usual. The dealership has replicated the issue and attempted to resolve several times; after several months of waiting for a solution from Ford and recent near-misses on highway trips, I have decided to escalate with Ford as well as with NHTSA. The vehicle has no warning lights nor signals warning any user that an error with the blinker stalk may occur while driving. Issue #3: Left side blind side monitor false readings when there is no vehicle on driver side blind side. Dealer unable to verify. False positives desensitize driver to true positives, therefore, this is an added risk.
- Irvine, CA, USA
Loud buzzing noise interrupts driver focus. This happens intermittently, but has occurred while braking at busy intersections, while backing into urban parking spaces, while attempting to use the camera for safe maneuvering - or just at random times while driving. Navigation has been interrupted, preventing the ability to make safe decisions to arrive at a desired location. Voice-based services have been interrupted, prompting the need for physical interaction (which entices the driver away from hands-free operation and taking their eyes off the road). Backup camera has been disabled (blank screen) while switching to Reverse preventing detection of objects behind the vehicle. Infotainment/vehicle operations are disrupted while system randomly reboots (and often buzzes loudly). Additional issues render the audio system as annoying, buzzing during songs whether on Carplay or via USB music. The optional (and expensive) B&O Unleashed audio system has been rendered almost useless. Noise has been so disruptive as to startle me during operation of the vehicle on multiple occasions since purchasing the vehicle in July 2023. Updates have been hinted at to address this problem but have not been delivered or realized - and yes Auto Update is on and I'm manually checking for updates as well. October OTA did not address this issue (and may have made it worse - although my high hopes for this update may have just increased my annoyance at its persistence). I have reported this to my Ford dealer. Date listed below is last occurrence.
- Stephenson, MI, USA
Tire monitoring system malfunctions after 30ish minutes of driving. Seems the issue is interference from the on board power generator referred to by ford as -??pro power onboard-??. After the tire monitoring system turns on, immediately turning off the pro power generator the tire monitoring system returns to normal. After researching this issue it-??s very common and has been on going through multiple years with no fix.
- Tallahassee, FL, USA
The back up camera screen is constantly freezing up or the screen goes black. When this happens the driver has no control over any audio, navigation or other settings that are linked to the screen. The only way to get the screen to come back on or unlock the frozen back up screen is to turn the vehicle off and let it time out. This happens at least 3 or 4 times a week. When dealership was asked about it, was told they don-??t have a fix for it and it-??s a common problem.
- Portland, TN, USA
The dash cluster randomly shuts-off/restarts while driving the vehicle and when it did last time ford app sent 3 notifications of faults with antilock brakes, TPM, restraint indicator warnings. If there is an issue with these items and I have road emergency and my brakes and restraints do not work properly it could be a safety issue for all involved in accident (I would not know how fast i was going since dash cluster is off). I took the truck to dealership and they are passing it off on SSM 51757 (which my truck also has an issue with) and a loose pin connection. But this happens with no checking of trailer tire information. The speakers made a loud crackling noise and my phone disconnected from infotainment center just prior to the incident.
- Victoria, TX, USA
While driving at approximately 45 mph my parking brake warning light and message on the instrument panel cluster came on, on several occasions. I also recently experienced an unintended activation of the electric parking brake while driving.
- Houston, TX, USA
Upon the first drive of a '23 Raptor, within 20 miles of driving the TPMS sensor warning lights up on the dash. This immediately caused a loss of data (no PSI data) on at least 2 tires shown on the truck's dash display. There is a loss of data on the FORD app also that corresponds with the dash display. This will only reset after the truck is off and parked for a reasonable amount of time. This occurs EVERY trip in excess of 20 miles. In the Ford Raptor Forums it appears this issue is persistent anywhere from 17-30 miles into a trip. This issue/error prevents the safe operation if it is unknown whether tire pressure is low, or there is another issue at hand. The truck has been at FORD at least 4 times in order to assess the problem. From "resetting" the system, replacing the ECU, replacing additional electrical components and still having the same issue. The issue has been replicated at the dealer level - hence the numerous attempts at a fix as mentioned above. Apparently a work-around is shielding the Pro-Power - the power chord is causing interference with the truck's electrical system. This problem is persistent with numerous 2023 F-150 Raptors, and it appears to correct itself TEMPORARILY if you turn off the Pro-Power...which of course turns off numerous electrical outlets in the truck. Again, this issue prevents the safe operation of the truck - the sensor is set off during every drive, and although its apparently caused by RF interference, we have no way of knowing if there is an actual anomaly in the TPMS system. Will it read correct if a tire is dangerously low - is unknown whether tire pressure is low, or there is another issue at hand. Is the Pro-power affecting RFI in other electrical/safety components"?"
- Bristow, VA, USA
Reporting this after the second time this incident has occurred. Shortly after starting the vehicle, there was an extremely loud electrical/static pop coming from the speakers, followed by extremely load static noise which went on for several seconds. The noise was so loud, that it caused ringing in ears. The noise was not related to the volume control of the speakers, as turning the dial all the way down to zero, or turning the volume off, had no effect on the noise. To stop the noise, I turned the vehicle off. This occurred while I was in a parking lot, and fortunately not driving, but would have been a dangerous and disruptive situation if it had occurred while driving. Reading into this online, it sounds like this is not an isolated occurrence, and others are experiencing an even worse version of the problem that will not stop until the battery is disconnected. Also reports this is happening in the middle of driving. I'm nervous to drive the vehicle now.
- Portsmouth, NH, USA
My truck features the B&O speakers and initially I heard a very loud pop on the passenger side of the vehicle. Radio and CarPlay was playing but no sound was coming from the speakers. Then an extremely loud static noise vibrated the entire truck through the speakers at full volume. I had family in the car and it scared everyone. Pulled over and shut the car off and the static persisted until the electronics fully shut off. Went back in the truck and turned it on and the static continued. On the 3rd try 5 minutes later the static finally stopped and everything worked -??normal-??.
- Long Beach, CA, USA
Battery is bad. Drove truck 4600 miles without issue, went to start truck and battery was dead. Needed to jump start truck, drove for 30 minutes, parked it and measured 12.2V. Charged truck overnight, measured 12.6V. Drove to work 30 minutes, parked 10 hours, drove home 30 minutes, measure battery at 11.08V. I could not start the vehicle and get out of the area I was in.
- Appleton, WI, USA

- Guayama, PR, USA