10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 43,887 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Engine runs rough during exhaust regen. Typically when driving between 55-65, the diesel exhaust fluid warning appears. Almost a minute later the truck begins to make loud jack hammer noise and loses power. Feels very unsafe as you lose power for about 10 seconds.
- El Cajon, CA, USA
The trucks diesel engine sporadically shudders/sputters/stalls creating a loss of power and doesn't respond to throttle input. The issue occurs sporadically while cleaning the exhaust filter. The vehicle is in motion when this occurs. This has occurred 4 times and it has occurred on city streets and highways. This has occurred 4 times. The dealer has reflashed the software once. It is currently at a Ford dealership for the past 30 days. They stated they are replacing the valves on the left side( head) and may send the head to a machine shop.
- Phenix City, AL, USA
09/05/2016 purchased 2016 Ford. 11/24/16 fuel filter pluged, replaced at landers Ford benton ar.12/23,2016 check engine light (codes P008A, low fuel pressure/ and P0170, something to do wioth the fuel) took to donley forsd galion Ohio. They were not sure what to do but sugested changing the fuel filters. Truck was under waranty but charged me to do so mileage was 27,486. 1/12/16 check engine light again took to hacienda Ford edinburg, tx found codes P0170 (second time) and P229F some kind of sensor. They checked the fuel and found metal in the fule filter, lines and tank. I was told that the high pressure pump had failed and that is where the metal was comming from. They replaced fuel system kit, 8 injectors, high pressure pump, steel lines, return line, fuel filtersand flushed fule lines and fuel tank. Mileage was 29446. I lost a half tank of fuel appx 15 gals. And had to pay $19.74 for fuel to restart the truck. I believe my lost fuel and the other should have been covewred under waranty. I forgot to mention the parts were under back order and I had to wait several days for them to get the parts. Repairs completed 1/21/16 mioleage 29,362. 04/12/16 check engine light again P0170 again mileage 45240 was told by donley Ford that they will moniter something called oasis for repair per ssm#45737. So Ford does not know what is causing this or how to fix the problem.I use my truck for work, transporting rv trailers so I need to rely on it. Needless to say I do not have much confidence in this vehicle.
- Galion, OH, USA
- Northfield, OH, USA