10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 27,367 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
In December 2022, I received a safety recall notice from Ford stating, dust contamination may lead to loss of electrical circuit connection, which may result in failure of airbag to deploy in an accident. Ford stated that when parts become available, they would notify me via email to schedule a service appointment for repairs to be completed free of charge (parts & labor). Parts are anticipated to be available early first quarter 2023. My dealer has no information about availability of parts yet. I am following up, in hope to learn the status of this important safety recall. Thank you, [XXX] sent Feb. 8, 2023 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Bowerbank, ME, USA
The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Lawton, OK, USA
The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Redding, CA, USA
The airbag light is on as the spring in the steering column has become contaminated which caused audible cracking sounds in steering column, degrading steering and the horn not to function.
- Escondido , CA, USA
Air bag clock spring in steering wheel has broken, air bag light is on and no functions on the steering work...heated, volume control buttons, horn etc will not work.
- Grover, NC, USA
The contact owns a 2016 Ford F-250. The contact stated while driving out of a parking lot at approximately 3 MPH, the air bag warning light illuminated and the steering wheel was difficult to operate. The contact then parked the vehicle. The contact drove the vehicle to the dealer and it was diagnosed with an air bag sensor failure. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.
- Pasadena, TX, USA
Clock spring and steering control Air bag light remains on Dash information locked
- Jacksonville, FL, USA
I totaled my 2016 Ford F-250. I slammed into a Dodge Ram at about 45mph. My F-250 broke the suspension, steering, bent the frame, crumpled the engine compartment and broke the brakes. My airbags did not deploy.
- San Jacinto, CA, USA
12/07/16 I purchased a brand new vehicle. I drove it home approximately two miles to pick my wife up and take her for a spin. Upon starting the vehicle the air bag light, the stability control light as well as the warning message for service advance trac and trailer brake module fault and the 911 assist non operational. I took the truck back to the dealership and they ended up replacing the restraint control module. They had the truck for about five days. When I picked up my truck before I even got off the lot all the lights and messages came on again. I took it to the dealerships other location and they had it roughly three weeks. They replaced the instrument cluster and the master wiring harness at the instructions of Ford engineering. I drove the truck before having all the same things happen again with the exception of the stability control/ service advance trac message. I took the truck back again, this time they replaced the restraint control module again. A few weeks went buy and now the same problems again. This is the fourth visit and tomorrow marks the 30th business day the truck has been in the shop. Add ten more days for the weekends it sat there and the one day for when the dealership had to repair my leather interior that they messed up. That's 41 days and I haven't even had it four months yet. I've requested that the manufacturer buy it back now twice and was denied both times. I was told that my vehicle does not meet their criteria. The service department told me that the vehicle is unsafe to drive when these lights come on. It powers down those systems making them non operational. There is no pattern to this happening. It can be at start up, siting still or moving down the road. The light can stay on the entire trip or just flash momentarily.
- Boonville, IN, USA
- Lillington, NC, USA