On certain vans built on Ford E-450 and GMC C-550 chassis and equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly is out of alignment.
Dealers will inspect and replace the wheelchair securement retractors as necessary. Sure-lok is conducting the owner notification and remedy for this campaign. Owners may contact sure-lok at 1-908-231-1804 or federal coach at 1-800-292-6210.