10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
37,285 miles

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« Read the previous 20 complaints

problem #84

Aug 012015

Fiesta

  • 42,000 miles
My door will not shut and is currently duct taped shut. I don't feel safe driving my car because Ford says that my doors may open while you are driving. There is a notice of a recall out but, I can't get my door fixed because Ford doesn't have the parts. However, I was still never offered a rental or any other form of help on this matter from Ford. I spoke to them on the phone and emailed them and my car is at their service center right now and I have not been offered a solution. Also, I have issues with my transmission. I drive a manual and when I go to back out of a parking spot, etc. It will often grind. I have to try several times to get it into either first gear and reverse. Last October (2014), there was a service bulletin so Ford rebuilt my transmission. This did not resolve the issues though so in may of 2015 I finally emailed Ford but I never got a response. Now, with my door not shutting I thought it was the perfect time to take care of all of these issues. My car is at the service center now, but Ford has said they don't see an issue with the transmission. It doesn't grind every time I put it into first but it happens at least once a week and when I am at a stop light it can be difficult to get it into first gear. This makes me really nervous to turn left in front of on coming traffic.

- Chapel Hill, NC, USA

problem #83

Dec 012013

Fiesta 4-cyl

  • Automatic transmission
  • miles
I first submitted a report on this site back in December 2013 regarding issues with my transmission/clutch. I had owned the car for a year and had about 36000 miles on my car when it started stalling but the issues probably started around 20-25,000 miles. Although I do recall one instance about 6 months after I bought the car when the engine/transmission seemed to cut short on the highway. Most of the transmission issues involved shuddering/shaking and growling noise/stalling sensation when in 1st/2nd gear.my mechanic (non-Ford related) mentioned it didn't seem normal. A few weeks later my car semi-stalled in an intersection. I took it to Ford, they kept my car for a month until they got the part and "fixed" it. A few months later I got a letter stating there were issues with transmission. But no formal recall which is shocking....now a year and half later and about 15,000 more miles on my car I have started feeling that same sensation when driving. I know the issues with my transmission is starting again. I recently moved out of state, and the dealership I called is giving me the run around when bringing it in (no available appointments for weeks, no free rental car which if it's under warranty I should get). Plus there is the door/latch recall. This car is unsafe, I'm shocked there hasn't been more recalls or taking the cars with this type of transmission off the road.... already contacted Ford regarding my frustrations with this car. They've extended the warranty but what good will that do when the warranty is up and the transmission is failing every 20,000 or miles or so" or when someone gets hurt" the fair thing for them to do is apologize for their mistakes, take the cars off the road, and reimburse people for the cars. Investing in quality car that is safe and reliable is important. Ford is not it.......updated 10/20/15 updated 12/13/2017

- Colorado Springs, CO, USA

problem #82

Jul 092015

Fiesta

  • 43,500 miles
This vehicle has become dangerous for the third time since I have owned it. The transmission won't engage properly when pulling out from a traffic light or stop of any kind and I have been almost broad sided more than once. I cannot make it through the intersection without the transmission jerking and the car stopping long enough to be dangerous. Also, it makes a metallic sound and feels as if it is grinding. I am still paying for this vehicle and it is sitting at a Ford dealership for the third time. This time, Ford will not return my calls and the dealership tells me that the parts are back ordered and another customer has already been waiting for two months for his to be fixed. Please help me get a safe vehicle to drive!

- Horsham, PA, USA

problem #81

Jul 232014

Fiesta

  • 3,000 miles
Transmission started vibrating and causing the car to jump and shutter. And wear my tires down.

- Lebanon, PA, USA

problem #80

Dec 182014

Fiesta

  • 40,000 miles
I have had multiple incidents with the transmission of my 2012 Fiesta, beginning roughly in November of 2014. The first specific incident I can recall occurred on December 18, 2014. I was driving from toledo, Ohio to the detroit, mi airport and back. I had two other passengers in my car who noticed the violent shaking/shuddering problems that my vehicle was having when trying to accelerate. The shuddering occurs at both low speeds and high speeds. The shuddering does not occur daily but roughly 4-5 days a week, causing difficulties with acceleration, breaking, and controlling the vehicle. About two months ago I was stopped at a red light at a busy intersection. When I began to accelerate my car started shaking so violently that it could not move forward any more. At that time a semi-truck was coming up behind me and had to swerve to avoid hitting me. The speed limit at this busy intersection is 40mph. At this point my car is unsafe to drive, even though I have taken it in to the dealer multiple times to fix the transmission. So far, the repairs have been unsuccessful and I am told the potential parts to fix the issue (the clutch) is on back order for a minute of 6-8 weeks. I was told to continue driving my car in the mean time, and that no one can assist me at this time, even though I have been trying to rectify this issue since January 2015. Also, the clutch is not guaranteed to fix the problem, as it is the same make as the one currently in my car.

- Toledo, OH, USA

problem #79

Jun 102015

Fiesta

  • 30,000 miles
At at stop light making a left turn the car failed to accelerate. I hit the gas and nothing happened. The car was still running but did not move. I had to turn the car off and restart it. Twice. The same thing happened on the highway about 15 minutes later after traffic came to a stop. The car has a voluntary recall to fix the trans but the parts are not available. I have been waiting over 2 months for the parts.

- Mason, OH, USA

problem #78

Jan 112012

Fiesta

  • 15,000 miles
Vehicle has a powershift automatic transmission that acts like a manual: Roll back assist not working properly: Vehicle jerking: Vehicle lurching at stops: 2nd incident May 2013: Same issues added car losing power: November 2014: Same issues: Transmission drivability issues: Roll back issues loss of power issues. March 2015, all same issues: All issues and check engine light on this last time due to transmission circut issue reported continue to fix transmission: Continues to break down. The vehcile has never ran "good" always transmission issues: Loud noises, car losing power while driving, lurching at stops accelerating at stops, no response to acceleration. Four times in three years in for fixes that do not work. Car is unsafe as the loss of power is now more frequent.

- Cannon Falls , MN, USA

problem #77

Oct 102012

Fiesta

  • 79,000 miles
The contact owns a 2012 Ford Fiesta. The contact stated that the air bag light remained illuminated. The vehicle also jerked when the accelerator pedal was depressed. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was unavailable. The failure mileage was 79,000.

- New Windsor, NY, USA

problem #76

Jan 012015

Fiesta

  • 45,000 miles
Ford Fiesta 2012 transmission has been shuddering for several months and now at 50,000 miles very bad mis shifting and not shifting (sounds like jumping into neutral) I have it in dealer and praying that it is covered with my premium warranty and special extension given by Ford for tranny problems

- Akron, OH, USA

problem #75

Apr 022012

Fiesta

  • 10,000 miles
The contact owns a 2012 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle excessively shuttered and shook when attempting to accelerate. The vehicle was taken to the dealer, who diagnosed that the power train software needed to be reprogrammed and the clutch needed to be replaced. The vehicle was repaired but the failures persisted. The manufacturer was notified of the failure. The failure mileage was 10,000.

- Kansas City , MO, USA

problem #74

Apr 152013

Fiesta

  • 21,000 miles
When coming to a complete stop and pulling out I feel a shudder, feels like car is jumping. You can definitely feel and hear it. Day Ford in monroeville pittsburgh pa said I needed a new clutch kit system. A year later on April 15th same incident. Came back to me as they could not find anything wrong. They stated it was in the cars limitation, (RPM). Three weeks later brought it back to them and said it as getting worse. They looked over car and stated yes they felt the shudder but the car was in limitation. They also stated many complaints on this issue so they extended the care warranty from 50,00 to 100,000. I stated that I was not satisfied and said I will file a complaint.

- North Versailles, PA, USA

problem #73

Feb 162015

Fiesta 4-cyl

  • 88,000 miles
Transmission sputters on take off shaking car and slipping on incline, also transmission slips on cruise control at 70mph. Dealer refused to give rental for this even though we have an extended warranty. Also told that they will only reset computer and the problem will never go away completely. In other words Ford has no permanent fix for this problem and should be held accountable for still selling these autos knowing it has a serious transmission problem and not disclosing it to the consumer. The consumer is being ripped off. When will someone demand they recall these autos"???"

- Ocean Springs, MS, USA

problem #72

May 082012

Fiesta

  • 822 miles
Purchased my Fiesta in March 2012. Shortly after purchase started having problems with the shuttering and hesitating issue due to this new clutch design. The vehicle has been in to the service department where I purchased it the first time the clutch issue was repaired the second time they installed a part of the clutch system. The third time it was in to the service department there was no repair done. The warranty guidelines required the failure to rate at a 270 my failure was a 250. I have contacted a lawyer to get me released from this "death trap". on March 6, 2015, I went to turn left across two lanes of on coming traffic and it shuttered at acceleration and nearly stalled. Keep in mind this is automatic. I was nearly broad sided. I made arrangements for a vehicle because I was told that they did not have a loaner for me to drive while they repaired mine. So on, March 10, 2015, I took the Fiesta to another local Ford service center and upon their inspection was told that the clutch had to be replaced again. The wonderful news to this story is the part is back ordered from the factory and it will take eight weeks for them to receive in the part needed to repair my vehicle. I refuse to drive this vehicle. The Ford Fiesta is not a vehicle that should have the safety recommendations that it has. It isn't safe for consumer use.

- Snellville, GA, USA

problem #71

Jun 012014

Fiesta 4-cyl

  • 38 miles
I have bought my car in 2014 January for a good mileage and stylish look.the vehicle perform well for couple months. Later, I have brought my car to the Ford service in 2014 July with a complain of transmission and safety. Since then I have been in and out of the dealership with automatic transmission problems. My Fiesta now has 43K miles and has been to the dealer 2 times for transmission work if I would have time I would definitely bring my car to the service more. It is very unsafe. The last two visits have resulted in major repairs in an attempt to fix the problem and still the problem persists. The transmission shudders, hesitates, and lurches in stop and go traffic or when slowing then starting up again such as at a stop light or stop sign.again it is very unsafe to drive this car I am going to claim a lawsuit against them.

- San Diego, CA, USA

problem #70

Mar 182015

Fiesta

  • 61,000 miles
The contact owns a 2012 Ford Fiesta. The contact stated while driving 30 mph, the front passenger's side door opened independently. The vehicle was maneuvered to the side of the and road. The door failed to close in a secured position. The vehicle was taken to the dealer, who informed that the front door latch would need to be replaced. The vehicle was repaired. In addition, the transmission clutch was replaced previously on three separate occasions. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.

- Wesley Chapel, FL, USA

problem #69

Mar 112015

Fiesta

  • 64,500 miles
Transmission will no shift property.

- Lillington, NC, USA

problem #68

Mar 062015

Fiesta

  • 15,233 miles
I purchased my Fiesta in March 2012. Shortly after purchase started having problems with the shuttering and hesitating issue due to this new clutch design. The vehicle has been in to the service department where I purchased it the first time the clutch issue was repaired the second time they installed a part of the clutch system. The third time it was in to the service department there was no repair done. The warranty guidelines required the failure to rate at a 270 my failure was a 250. I have contacted a lawyer to get me released from this "death trap". on March 6, 2015, I went to turn left across two lanes of on coming traffic and it shuttered at acceleration and nearly stalled. Keep in mind this is automatic. I was nearly broad sided. I made arrangements for a vehicle because I was told that they did not have a loaner for me to drive while they repaired mine. So on, March 10, 2015, I took the Fiesta to another local Ford service center and upon their inspection was told that the clutch had to be replaced again. The wonderful news to this story is the part is back ordered from the factory and it will take eight weeks for them to receive in the part needed to repair my vehicle. I refuse to drive this vehicle. The Ford Fiesta is not a vehicle that should have the safety recommendations that it has. It isn't safe for consumer use.

- Snellville, GA, USA

problem #67

Apr 252013

Fiesta

  • 18,000 miles
The contact owns a 2012 Ford Fiesta. The contact stated while driving approximately 10 mph, there was a delayed response when the accelerator pedal was engaged. The failure recurred two times. The vehicle was taken to the dealer, where the transmission clutch was replaced. The vehicle was not repaired for most recent failure. The manufacturer was notified of the problem. The approximate failure mileage was 18,000. The VIN was unavailable.

- Crown Point , IN, USA

problem #66

Jan 152015

Fiesta 4-cyl

  • 55,456 miles
I bought a 2012 Ford Fiesta and had the transmission sensor replaced under factory warranty. Did not drive the car 5000 miles and the trans sensor messed up again causing the transmission to not shift out of first and second gear without hesitation and vibrations. Shifts fine from second on! per the dealer they stated this is a huge issue with Fiestas and focuses from 2010 and up!

- Johnson City , TN, USA

problem #65

May 072014

Fiesta

  • 24,000 miles
Car shakes and it feels like the tires skip. It happens mostly when the car is warm and I'm going around a corner. Has been to the dealer several times for the same thing.they replaced the clutch and did other things but it keeps happening. It is currently at the dealers (rochester Indiana Ford)again for the same problem. This last time I was driving on ice and the car started shaking.I lost control and went up a curb. I popped the tire. I could have killed someone if they were standing there.it was very scary and I'm afraid to drive this car again knowing it's not safe.

- Rochester, IN, USA

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