10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 37,285 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
October 24, 2012 I was driving to work. I accelerated very gingerly (the powershift is effectively two three speed manuals so you can't just jab it) to pass. The car geared into a lower gear as expected and the engine RPM's spiked as expected. The light at the intersection was turning red so I braked easily to bring the car to a stop. At this point the car was holding the lower gear and revving out of control. I was able to stop the car (as it was trying to overpower the brakes) and place it into neutral which stopped the problem. The car then died and would not restart for approximately 5 minutes. I restarted the car. As I was getting off the interstate, I was merging into traffic the transmission geared down again. The problem repeated. I tried placing the car in neutral again, however, this did nothing. I cut the car off completely at 50 mph. My steering got really heavy. I used the brakes and the emergency brake to slow the car and strong arm the wheel to the side of the road. The transmission is junk and the dealership is replacing many parts including a couple clutches (it only has two I believe) and some other internals. This car is not safe. It accelerated out of control and would not respond to commands from the gear selector. I powered off the car to avoid further damage or accident.
- Marshville, NC, USA
This is a brand new car, purchased at fuller Ford in cincinnati Ohio, two days in my possession, the transmission locked up and starting burning, the car would not move at all, in the middle of the road, this could have caused a serious accident or even deaths, Ford knows about these transmissions being bad and should not be selling these cars. Now they think I should keep driving it and breaking down until the lemon law can be enacted, I am not driving this car at all, ever again. It is dangerous, other people have bought these and had the same type of problems. I called Ford credit and told them to cancel the loan, I will not pay a penny for this car!
- Covington, KY, USA
When the brake is released while in drive the car rolls backward at times. Ford service explained that it is due to the double clutch transmisson. The driver has 3 seconds to press the accelerator before the brake releases.
- Clarksburg, NJ, USA
- Hillsboro, OR, USA