10.0
really awful- Crashes / Fires:
- 0 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 64,271 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Ford sync module stopped working and when you prompt the system to go into mobile apps sync responds "no mobile apps found." Took to Ford dealer and after days of troubleshooting got the module replaced. 2 days later it failed again. Its not my phone. Phone works just fine in exact same vehicle on lot.
- Falls City, OR, USA
While driving the vehicle, driver was entering the freeway, the vehicle shifted through all the gears rapidly leaving the vehicle moving at ~40 - 45mph and not speeding up. The acceleration pedal was to the floor and the care didn't increase in speed and was almost rear ended because all other drivers on the road way were moving at ~60mph. The driver then let off the accelerator and pressed down again the vehicle then revved real high then shifted very hard and shook throwing the passengers forward and back causing a whip-lash type of movement among passengers. The vehicle often grinds while shifting and decelerating. Owner took the vehicle to dealership and the service department hours later called to report the vehicle is driving as expected and no issues with the vehicle and that the grinding gears was expected.
- Mesa, AZ, USA
- Bullhead City, AZ, USA