10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 37,996 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2015 Ford Fiesta. While driving 5 mph, the vehicle failed to accelerate. The contact restarted the vehicle. The vehicle was taken to allan vigil Ford Lincoln (6790 mt zion blvd, morrow, ga 30260) where the clutch was replaced. The manufacturer was not made aware of the failure. While driving 50 mph, the vehicle stalled and all the instrument panel lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that the transmission failed and needed to be replaced. A dealer was not contacted. The vehicle was repaired, but failed to accelerate once again. The vehicle was taken to courtesy Ford (1636 dogwood dr SE, conyers, ga 30013) where it was diagnosed that the catalytic converter and throttle failed and needed to be replaced, and there was a leak in the fuel injection valve. The vehicle was not repaired. The manufacturer was made aware of the failures and stated that the contact should keep the receipts in case of a recall. No assistance was provided. The approximate failure mileage was 7.
- Stockbridge, GA, USA
Vehicle hesitates and sputters when taking off on city roads, when stopped at stop light or making a left hand turn into traffic. Real scary to pull out in front of traffic, when you could lose power. Very stressful to drive. Misses while driving also. Tcm has been flashed. Replaced. Clutch just replaced. Overheating light comes on and car loses power: On city street, usually when stopped at a traffic light. Dangerous.! has done multiple times. 3rd time into dealer for overheating. Last time when, pulled over, after losing power, in city traffic, hood was raised to check fan, and the fan was running but this is what dealership replaced. Overheating seems to happen when stopped in city traffic. Overheating light comes on and then there's a power loss. I think the only reason you don't have a real lot of complaints about Ford Fiestas is because, I don't think a lot of ppl know to go here to report problems. I just found it.just like prior person said, if you try to sell it, Ford really takes advantage of you. Even though your car is only two years old, and you have a defective product. Thank you. So your stuck...
- Oviedo, FL, USA
The car is unsafe to drive! it hesitates when power is expected. It will downshift and cause car to lunge forward while braking! this is uncontrolable!! it lunged into the intersection at a red light (while my foot was on the brake), with cars coming toward me from both sides!! thank god they were all paying attention and had good brakes!! I could have been seriously injured or killed!! this and the hesitating has happened multiple times! I am very nervous every time I drive. Afraid it will cause me to wreck but it is all I have to drive and cannot get anything else while making payments on this one. Otherwise, I would not drive it!! *your form only allows me to enter one date when this happened but it has happened multiple times! just different places and circumstances.
- Crowley, TX, USA
Have had to have the transmission control module reprogrammed at least 4 times by 27,000 miles and clutch replacement. The car is unsafe to drive as it will hesitate when power is needed and expected or will downshift and cause car to lunge aggressively forward while braking. It seems also common for the model to stall on highway and clutches refuse to ingage in any gear. I've had many of these issues occurring and it is a major safety problem. I fear for my safety and life every time I have to drive it.
- Emeryville, CA, USA
Shutter in the transmission, when I took it in they claimed the problem wasn't severe enough for Ford motor to fix the issue. They are aware of the problems in these vehicles but aren't willing to fix it. There is also a class action lawsuit do to the issue. Shutter before car moves in forward psoition every time I drive the vehicle.
- Idaho Falls, ID, USA
My vehicle transmission tends to jerk or shake when braking and coming to a stop or at times when accelerating. You can feel it and even hear it with the window open at times.
- Winter Springs, FL, USA
The car shutters, delays, and/or jerks when accelerating, more often than not. I have been to Ford on two occasions for them to fix the system settings on the computer in my car, which the recalls claims fixes the issue, however it has only gotten worse. Attached under documentation is information regarding the recall. This happens not only when accelerating from a stop, but even when I just speed up on the highway, which I see to be extremely unsafe and I am nervous driving this vehicle, however Ford claims there is no issue and this is "normal."
- Lumberton, NJ, USA
Fords powershift transmission fails to shift correctly between first and second gears. The car shudders, shakes, and groans withing the transmission. The car has been to the dealer as almost all Ford dealerships will tell you Ford really has no fix for their dangerous design of this transmission. The vehicle does not meet Ford self-implemented test to have the transmission fixed. Instead they reflash the tcm to retrain the computer, this does nothing but prolong their diagnostic process, as you then have to drive vehicle another 1000 miles before they will allow dealerships to look at vehicle again. Ford is trying to avoid a recall on this dangerous transmission which should have been forced by the NHTSA to recall and replace all Ford Fiesta and Focus with this type of transmission. The symptoms of this transmission failing are surging of vehicle, loss of drive power, shudder, harsh engagement of engine power, lack of vehicle control due to engagement/disengagement of electronic activate clutches.
- Strasburg, PA, USA
I bought my car in March 2016 and noticed right away when I shift from 1st to 2nd my car seems to stall/shake and I have it in automatic, when I have in the kind of shift that I do it doesn't do it. I have contacted the dealership about it and they always tell me there is nothing they can do about it. I have read where others are having the same problem. A friend of mine bought at 2015 Ford Focus and hers is doing it as well.
- Crocker, MO, USA
The car shudders real bad when starting up. I have heard several Focus and Fiesta having this problem. Ford refuses to fix it.
- Quinlan, TX, USA
This problem showed up on the first day we picked up this brand new 2015 Ford Fiesta with less than 25 miles on the odo. While we were turning at an intersection as we left the main highway and entered the side street the transmission went into neutral. The rpms went up to over 4000 but the transmission never engaged. The car that was behind us as we were turning had to stop suddenly to keep from hitting us as we coasted off to the side of the road. As the car almost came to a full stop the transmission engaged hard and jumped forward as if I had slammed it into gear. This has happen many more times with my wife, sister and myself as driver. Each time we were almost hit from either oncoming traffic or the vehicles following us.
- Hartford, KY, USA
Transmission constantly stutters and jerks while attempting to accelerate.
- Bronx, NY, USA
Jerks and sometimes makes bad noise when you press the gas pedal. Happens often.
- Midwest City, OK, USA
Car lunges forward while stopped at intersections. While on a highway in traffic rpms remained high after the transmission failed to downshift for approximately a mile. While attempting to accelerate the transmission doesn't shift up and just doesn't go. Rolls backwards down hills while trying to go forward and makes a clicking sound. Car has a really bad shutter when rounding curves and turning corners and occasionally follows with the car not accelerating. Has been to Ford to be checked once already and was told it had nothing wrong with it and has a second appointment next week. I've only owned the car for 9 months and have put less than 10,000 miles on it. Sometimes the car feels like it will stall out while trying to shift up. When the car is parked can hear clicking in transmission as it rocks excessively on level ground. Car also appears to have no power when pulling into traffic from a stop and has almost been involved in several accidents because of this.
- Scurry, TX, USA
At a traffic light at about, 11:45 pm. On 10/02/2015 my self and my boyfriend were in my 2015 Ford Fiesta SE, with him driving my car, when the light turned green at a major intersection here in phoenix, Arizona were we reside, my 2015 Ford Fiesta leached forward as by boyfriend stepped on the gas pedal, and then the engine suddenly revved up very high, and the car moved from the stop line at the inter- section at a fast rate of speed, and next the transmission locked up, causing the car to stop very hard all at once in the middle of the intersection and stall, and our heads, and our body's to be thrown forward at the windshield, but not hitting it, because the seat-belts engaged thank god ! a car was coming behind use and had to serve severely, almost causing that car to roll over as it just missed hitting or right rear bumper, at about 50 miles an hour. My boyfriend then placed the car in park, and pushed the hazard light button on, but the car would not start, it took about 3 times, turning the key, to get it to start again, by the the light S turn green for the traffic in the other direction, and the cars stated to come at ours. My boyfriend, the final got the car started, and again the car leached forward very abruptly, and again jerked very hard again, and stalled once more, that happened about five times. We were able to final get the car to make it enough through the intersection, to stop it in the middle of the road, when a pedestrian waved to use asking to help us move the car from the middle of the road, we put the car in neutral, and pushed it into a walgreens parking lot. And call for Ford emergency roadside assistance. The car then was put on a flat bed trow truck, and take to the Ford dealer were it was purchased from.
- Phoenix, AZ, USA
The contact owns a 2015 Ford Fiesta. Upon depressing the accelerator pedal, the vehicle was extremely slow to pick up speed and slow to downshift. The vehicle was taken to an authorized dealer for further inspection. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 300.
- Fort Myers , FL, USA
01/19/2015 my boyfriend had driven my car to the store, about one mile from my home. About 10:40 pm. Receipt shows that he had checked out at 10:53 pm. He tells me that he entered my car about 3 minutes later, because it was parked close to the store, he loaded the shopping bags into the trunk of the car and got in and started the car and backed out from the parking space, and then went forward he states it was about no more then 25 yards, when he noticed that the cars transmission, at first hesitated to shift, and then made a slight jerk to the next gear, then jerked once again slightly. He tells me that he then stop the car, and started again forward, and at this time, he did not feel any problems, so I again stopped the car, and put it into reverse. And backed up at 4 mph, he did not notice any problems. He again stopped the car, and then drove again forward at 10 to 15 mph with no problem to home. 01/20/2015 I got into my car with my boyfriend to go to work, 915 am. Boyfriend driving. We drove my car out of the apartment complex where I reside, and did not notice a shifting problem, until we entered the street, and that is when the car hesitate to shift upon acceleration, and the engine revved up loudly, and then jerked into gear. At the Ford dealership my boyfriend told the service adviser about the issues with the cars transmission, and he was told by the service adviser, that Ford knows about the issue, and had issued a service bulletin. He then went on to state that the Ford service bulletin states that the problem is caused my a faulty transmission control module, and also a internal leak in the clutch housing on the transmission, and that Ford will only repair the issue at 1,500 miles, not before that time. He also stated that the transmission could be computer tuned to help stop the problem.
- Phoenix, AZ, USA
- Wichita, KS, USA