3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,720 miles

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« Read the previous 20 complaints

problem #4

Sep 062013

Flex

  • 35,000 miles
-passenger door, rear passenger door, and hatch door ajar signal stays on when door is closed. -interior light stays on -alarms goes off in the middle of the night -faulty latch -ignition key switch dings until I put key in and turn key back and forth and then take out again. Dome light stays on and creates a night driving hazard. Creates a safety hazard when the dome lights stays on and I am sitting in a public area at night. False door ajar signal prevents me from recognizing a real door ajar situation, which is very dangerous. Doors sometimes may or may not not lock, nor will the trunk open sometimes- causing a safety hazard/possible dangerous situation when I am trying to get my groceries out of the trunk at night. These same issues happened to our vehicle in 2013, 2014, 2015, and now again in 2016.

- Hinesville, GA, USA

problem #3

Apr 232016

Flex

  • 79,022 miles
-passenger door, rear passenger door, and hatch door ajar signal stays on when door is closed. -interior light stays on -alarms goes off in the middle of the night -faulty latch -ignition key switch dings until I put key in and turn key back and forth and then take out again. Dome light stays on and creates a night driving hazard. Creates a safety hazard when the dome lights stays on and I am sitting in a public area at night. False door ajar signal prevents me from recognizing a real door ajar situation, which is very dangerous. Doors sometimes may or may not not lock, nor will the trunk open sometimes- causing a safety hazard/possible dangerous situation when I am trying to get my groceries out of the trunk at night. These same issues happened to our vehicle in 2013, 2014, 2015, and now again in 2016.

- Hinesville, GA, USA

problem #2

Nov 052015

Flex

  • 59,000 miles
Both passenger door ajar sensors are malfunctioning keeping the interior lights on which is draining battery. Lights will not go off until a certain speed is reached while driving.(clearly a safety issue!!!) also alarm keeps going off randomly and the frequency is increasing.

- Port Orchard, WA, USA

problem #1

Oct 012015

Flex

  • 28,000 miles
Ford Flex 2013 door ajar light remains illuminated after doors are shut. After several attempts at closing door tightly and door appears firmly shut, the light still indicates open. Also, doors do not auto lock when car is parked for some time and doors do not auto lock while driving. Very dangerous safety issue with children traveling with me everyday in the back seats. I hate to think what might happen if I have an accident and the air bags don't deploy because the sensors indicate the door is open. My car has 28,000 miles ' well under the factory warranty of 36,000 but Ford will not cover the replace part because I am second owner with the car having pasted it's 3yr marker. This is a well known issue for Ford and should be handled as a safety recall.

- Lake Mary, FL, USA