10.0
really awful- Crashes / Fires:
- 13 / 2
- Injuries / Deaths:
- 10 / 0
- Average Mileage:
- 5,548 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Brakes started squeaking loudly and constantly every time you come to a stop. Have brought the car into the elmwood park, NJ dealership and they have checked it twice and said this is to be expected. Have read Ford's disclaimer about brake noise given to me after I purchased the car (and after I complained of the problem once it started after the car had been broken in), and it mentions "occasional" brake noise. This noise is constant! I told the fordcompany and dealership that I feel there is something wrong with these brakes. They should not be making this kind of noise all the time and the noise is only getting worse! the dealership (elmwood park, NJ) has told me they will not check the brakes again under warranty and will charge me if I ask them to check them again (they checked them at 2000 miles and then again at 8000 miles). The Ford Motor Company has failed to answer my requests verbally and a second time put into writing to speak to a supervisor about this matter. I do not feel safe in this car!
- Saddle Brook, NJ, USA
Rear brakes would make squealing noises when stopping. Three different times fuel guage failed to register correct fuel. If air conditioner was on, a cloud came out of vents. Also, tape deck had an electrical short/ vehicle would vibrate while it was idling., and engine revved on its own. Vehicle felt like it was slipping into neutral.
- Concorde, NH, USA
Brakes to this date continue to be a problem; grinding, squeeling, etc; cruise control sticks, airconditioner leaks, sometimes ignition switch turns sometimes not, car vibrates excessively, car speeds up and slows down on its own, and stalls occassionally...received recall on rear drum axle but nothing from Ford on anything else. I do not feel safe in this vehicle.
- Tucson, AZ, USA
When applying brakes vehicle will accelerate in both drive and reverse gears. Rpms will rev up high, and sometimes consumer must shift into neutral to stop it. Dealer cannot determine cause.
- Ferndale, MI, USA
Interior lights come on intermittently. Brakes make noise when applied/ radio will come on intermittently, and dome lights work intermittently.. right front light is brighter than left light. Defroster malfunctions. Front tires makes squeaking noise, key get stuck in ignition and truck lock when trying to get out.
- Salisbury, MD, USA
My front brakes squeal, drag, and now jerk when applied. I have taken the vehicle to the dealer. No results, feel brakes are defective - dealer will not let me talk with Ford rep.- would like to know if other Focus owners having same problem- I feel this is a safety hazard- request recall. Thank you.
- Gretna, LA, USA
Brakes make noise took to dealer 6 times then they said Ford told them not to do anything. Still unfixed.
- Las Vegas, NV, USA
Suspension is hard when driving, vehicle swings from left to right, and there is a rattling noise. Also, seatbelt on passenger's side broke, and when applying brakes, vehicle wanders to the left and right.
- Port Arthur, TX, USA
Vehicle had intermittentley when he applies his brakes the pedal goes all the way to the floor. And said that he hear a streaking noise.
- North Highland, CA, USA
When braking, brakes make a loud squeaky noise, especially in the morning which could possibly affect the braking. Dealer cannot determine cause of the noise.
- Stanford, CT, USA
Brakes are inoperable. When consumer applies brakes pedal goes all the way down to the floor.
- Augusta, GA, USA
While applying brakes noticed noise. Dealer repaired them three times. However, problem returned.
- Long Beach, CA, USA
- White Hall, PA, USA