10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 1,155 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Front brake system failed, gave no warning from one moment to next the only thing we heard was metal on metal grinding. Dealership does not want to cover under bumper to bumper warranty. Because the inside pads were worn down to metal and the outter pad had worn down to about half wear the dealer told us it was "negligent abuse".this way it would not be covered under warranty.cruise control failed after one week of purschase took dealer over two months to call. Now keyless entry do not function. Dealer very evasive reguarding information available to us the consumer and now owners about recalls and customer complaints involving Focus.
- Conroe, TX, USA
Everytime consumer put on brakes they would squeak. Took to dealer, and they said it was normal. Consumer took in a second time for the same problem, and they replaced the pads, a few thousand miles later at 3000 miles, there was vibration, took to dealer and rotors were warped. Dealer eplaced rotors.
- Kankakee, IL, USA
Excessive wear of the front and rear brake pads, shoes and rotors. Parts have been replaced seven times.
- Miami, FL, USA
- Jamaica, NY, USA