10.0
really awful- Crashes / Fires:
- 7 / 4
- Injuries / Deaths:
- 3 / 3
- Average Mileage:
- 36,886 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Many safety recalls for this car. No safety defect stated.
- Aliquippa, PA, USA
Ignition switch failed. Key would not turn when placed into the ignition. Dealer is currently replacing ignition switch and ignition column. Ford was contacted and has denied any knowedge of previous problems.
- Lowell, MA, USA
Consumer states unable to start vehicle due to fact that you cannot put key in the ingnition. Dealer replaced part. Nlm
- Reato, CA, USA
No summary listed for abov evehicle.
- New Castle, PA, USA
No summary listed for above vehicle.
- Riverdale, GA, USA
My whole is my problem. I lease this car for three years and they could not tell what the problem is. I spend more time at the dealership then I did on my job. I am still having problem with Ford Focus and they still don't know what the problem is. The customer service at adamson Ford is very poor. This where my first time driving a american car. They did not want to get me out of the car and then I call the owner of adamson Ford he did not call me back at all the only thing I could try to do is file lemon law but it will take so long for it to take action I drop the case. This should be taking off the market and people should get there money back. Because I almost got hit two time by 18 wheeler with my baby girl in the back in a car seat they don't give a [xxx] about that at all. This car is having problems right as I type you this letter. I am very up set on this car I have 12 months left and they still will have problem when I finish with it. I have many more problems but I am at work and it will have to type them later today. Please do something about this before it is to late and someone will get kill injured really bad. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Birmingham, AL, USA
No summary listed for above vehicle.
- Kemp, TX, USA
While driving 50 mph vehicle loses power/ shutsdown and restarts. Lost control of vehicle and hit a curb. This has happened more than one time. Also, this was a safety hazard.
- Covina, CA, USA
Tires wearing out fast, accelerated speed, and engine kill, uneven suspension, indicator gauges and lights haywire. I was told by Ford that I had wrecked the car and had to pay $883 for repairs + $350 for new tires.
- Houston, TX, USA
On 9/5/01 electricial system: Battery/ ignition coil assembly had to be remove and install, sparks plugs replace, ignition wires repaired
- Ft Lauderdale, FL, USA
On 9/5/01 electricial system: Battery/ ignition coil assembly had to be remove and install, sparks plugs replace, ignition wires repaired
- Ft Lauderdale, FL, USA
Vehicle shutdowns without prior warning. Dealership is aware of problem.
- Layton, UT, USA
Car stalled while at a stop signal, then re-started; after 25 yds car stalled again and fire appeared from under the hood. Extinguished by towels and water. Damage noted to be a melt-down at battery and both pos and neg cables. Some melted and burned components adjacent. Insurance fire investigator noted damage in starter area.
- Palm Springs, CA, USA
First of I went out to start my car one day and the key would not turn the ignition was locked in place it would not move at all and the steering wheel was locked. So I took it into the dealership and they said they have had alot of problems with these and they had to work on alot of Ford Focus with the same problem. But I was just out of the warrenty period 36000 and I was at 45000 so they charged me for there work which was 500 dollars and its something that I could have never caused to happen and with the steering wheel lock the car was not able to steer at all lucky it didnt happen while I was driving but I dont think that it was something that should have ever happened.
- Salem, UT, USA
No summary listed for above vehicle. (tiresize: 19560R15)
- Atlanta, GA, USA
7 new stereos, 2 ignition cylinders, a few trunk latches, transmission trouble(dealer cannot duplicate), 20,000 miles I have to replace 4 tires and 4 brake pads, horrible grinding noise when stopping, shakes on the freeway when braking, misassembled interior rails, and many others. I am completely dissatisfied with this vehicle, I will never, ever buy another Ford vehicle and I will certainly never reccomend a Ford to anyone.
- Fort Worth, TX, USA
Vehicle stalls intermittently at any speed. Before vehicle stalls dash lights come up. Frequency is increasing. Taken vehicle to dealer who cannot remedy situation.
- Louisville, KY, USA
Car stalls repeatedly, and brakes whine loudly. We have had the car in the service center a total of 14 days on four separate occasions with no resolution. Ford tells us that they can not find the problem and we should continue to service the car untill further notice. I am very upset at Ford as a company, they are not standing behind their product, and they are endangering the lives of my family members. I at no time feel safe driving this car, it shakes, squeaks, and most importantly stalls at any given time while driving down the road. I have records for all service repairs and documented proof that they attempted to fix the identical problem to no avail. I have already taken further legal action against Ford, but I hope this complaint will help me in my legal battle.
- Springfield, IL, USA
The ignition cylinder lock was replaced. (attorney for client)
- Crosby, TX, USA
- Edison, NJ, USA