10.0
really awful- Crashes / Fires:
- 5 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 40,125 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The ignition switch locked up.
- Lansing, MI, USA
The ignition switch failed which caused the vehicle to stall.
- Lakeland, TN, USA
The ignition switch/ steering column was replaced 3 times.
- Gary, IN, USA
My complaint deals with the 2000 Ford Focus. I purchased this vehicle in June of 2001 with 100 miles on the odometer. Since then I have had to bring my car back for a few recals. One of the recals was the rear suspension where my car lost control and I veered off the road....luckily noone was hurt. The reason why I am writing this complaint is because I understand that there is a investigation on the Focus for various problems. I wanted to add to the investigation by saying that I just spent 340 bucks on my ignition switch because it wouldn't turn which I understand is a common problem and I also had problems with my car stalling in the middle of the thruway. I almost crashed into an eighteen wheeler! I have had the fuel pump replaced and my car still idols very rough and occasionaly stalls out when I am stopped. Ford should be embarrased by this and should take all Focus's off the road! I read that there were hundreds of Ford Focus' with the exact same problem but no recal was issued
- Rochester, NY, USA
Could not put key in ignition and steering wheel locked. Needed to have car towed to dealer. Dealership had a brand new replacment part they told me was "defective" and they had to go to another dealer to get part. Ignition switch was completely replaced at a cost of $260 +/-. 40,000 miles on car and is a 2000 wagon model.
- Old Orchard Beach, ME, USA
Ignition lock cylinder will not turn. Ford has refused to pay as my 36,000 mile warranty has expired. I am going to contact everyone I can think of to try to get this taken care of. I would appreciate being contacted if any class action law suits are filed against Ford for violation of lemon laws.
- Granite City, IL, USA
Consumer states the ignition switch it is not working properly, key go only half way and it takes longer time to put it inside the switch. Dealer has been notified and wont fix.
- Spencer, OH, USA
Consumer notice once placing vehicle key in the ignition switch consumer was unable to start engine.
- Murrieta, CA, USA
Consumer states after putting key in ignition switch consumer was unable to turn switch to start the vehicle. Consumer contacted a lock smith. Dealer was notified and notice ignition cole need to be replace. Vehicle is on it's third repair. Please provide further ph information.
- Columbia, SC, USA
The ignition switch on my car is not working. If it has to be replaced, it will be the third time since I bought the car. Which was in febuary of 2002. If a locksmith shop can repair the problem, why is it that a Ford dealership can't?
- Kansas City, MO, USA
The consumer could not start the vehicle due to ignition switch failure. The dealer installed new key lock assembly and repaired the vehicle several times, but the ignition problem reoccurs.
- Forsyth, IL, USA
This will be the third switch this car has had and a few other people I talked to. The same problem seems to me there must be a problem the dealer said it's only guarnteed 12 months or 12 thousand miles don't seem right to me.
- Sanibel, FL, USA
The consumer place the key inside of the vehicle and it wouldn't start. The vehicle had three ignition switch put on prior. Please fill in additional information. Dealer is aware of the problem.
- Cleveland Hghts, OH, USA
When consumer starts their vehicle. The ignition switch and steering wheel will lock up, and keys will get stuck in the ignition. Had vehicle towed. Dealership replaced the ignition switch.
- Detriot, MI, USA
Consumer states of having problems with the ignition swich. Dealer was contacted.
- Santa Maria, CA, USA
Ignition switch is not working properly. At times consumer is not able to put key into ignition, other times vehicle will not start or able to put out of gear. Contacted dealer, and dealer is not willing to do anything.
- Lapeer, MI, USA
When driving vehicle and turning off ignition will lock itself, preventing key from being turned to restart. Vehicle has been repaired 4 times, and problem still occurring.
- Chula Vista, CA, USA
Multiple problems: Replaced cd player once, three brake jobs, multiple trunk latch repairs, replaced transmission at 40000, 3 recalls, ignition switch locked up. The 2000 Focus is clearly a lemon!
- Venice, FL, USA
When putting key into the igntion key will not turn, it will not come out of locked position. Contacted dealer.
- Bend, OR, USA
- Marrero, LA, USA