10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 39,308 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have been having reoccuring problems with the ignition in my vehicle. I visited the Consumer Affairs website and found out this is a common problem in Focus'. I have been charged over $300 to have the problem rectified. One man said he had to have his ignition replaced 3-4 times. Daily, it takes me up to 30 minutes to start my car due to ignition malfunctions. I don't feel that we, Focus owners, should be held responsible for a manufactures defect.
- Pembroke Pines, FL, USA
Ignition switch in my 2002 Ford Focus has quit working for the 4th time. If you go to this ite you will see this is a very bad problem Ford is having with the Focus and is very dangerous.www.automotiveforums.com/T158426.html.
- Pegram, TN, USA
2002 Ford Focus ignition lock cylinder busted. Got stuck for 3 hours before getting the car towed.
- Durham, NH, USA
Just purchased a used 2002 Ford Focus and everything worked just fine until the key would not come out of the ignition. The longest I have sat and tried to get the key out is half an hour and finally I just left the key in there because it was ridiculous. I was able to get it out the next day but this is a constant problem and ive heard others tell me that this has happened in their Focus. This needs to be addressed by Ford, not by those of us having problems with their product.
- Dallas, TX, USA
I was shopping with my 16 mon. Old sons and after we were in the car I tried to turn the key on my 2002 Ford Focus, the ignition is locked. I'm told that this is common in the Focus. I called Ford and am taking my car in to have the ignition replaced. It will cost $300- $400.
- Kirkland, WA, USA
The key spotaneously does not turn in the ignition. Two occurrences at $300 each within 2 months.
- El Cajon, CA, USA
Upon putting the key in the ignition it got stuck in the ignition and won't come out. When consumer tried to turn key over over vehicle will not start. Took vehicle to the dealer, but the problem recurred.
- Grambling, LA, USA
Upon putting the key into the ignition it would not fit as if it was the wrong key. Upon getting the key in the ignition it would not turn over, and the vehicle would not start. There were no warnings. Took vehicle to the dealer, but problem recurred.
- Enid, MS, USA
Ignition freezes and won't turn. Have had to have the vehicle towed to dealership twice.
- Visalia, CA, USA
On August 11, 2003 I took my car into koons Ford of annapolis, to have the have the ignition switch took at, because the key would not turn. I was told my service manager mike sheckells, the service advisor pete, and factory tech: 063 - randall bounds, and a cashier that this has been a major problem with most of the Ford Focus, I feel this I should be on a recall notice if its has been a major problem with the focuses. That the consumers should not have to pay for a major defect with these vechicle. Also, I had my Focus in koons for of annapolis, on May 10, 2003, to have new brakes, oil change and transmission problems. On the transmission problems because it was a intermittent that they could not find any thing. On July 25, 2003, I left my car for service on the transmission because it was slipping out of gear completely. They had the car until August 7, 2003, which they put in a remfg transmission and C. I left koons for with 1.5 miles on the trip meter, I went another 17.1 miles went the transmissions surged, I E-mailed mike sheckell on August 8, 2003 which he did not answer as of this day. I talked to mike sheckell on August 11, about this problem and the answer I get is they can not do any except to let some one go on at test dive with me. This is not the answer because it's a intermitten problem and some one would have to drive it for a few day before the transmission would surged againg. I have kept record of this problem is surged at 18.5 miles, 93 miles and at 250.0 miles on the trip meter. I feel the transmission was not fixed and fixed right and also, feel that this is a safety problem. I have done business with koons for of annpolis for over 20 years. My daughter is scared to ride in this car now, and I do not feel safe in the car neither. I have never had this type of bad service or incompetent service before, I also feel they are just telling me anything, because of being a female.
- Annapolis, MD, USA
- Lititz, PA, USA