10.0

really awful
Crashes / Fires:
26 / 1
Injuries / Deaths:
27 / 0
Average Mileage:
11,031 miles

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« Read the previous 20 complaints

problem #9

Jun 032003

Focus 4-cyl

  • Automatic transmission
  • 32,000 miles
I was driving down the pa turnpike going 60 mph in my 2002 Ford Focus. I had just passed a cop and have witnesses that I was not speeding or driving erratically. It was 8:30 in the morning and my car suddenly lost all power. My RPM's dropped and I was loosing my speed. (this happened one month prior and I took it to Ford. They replaced the fuel pump and two other parts on warranty) I had to get to the right shoulder, which had a wall right after it, because I was in the left lane where there was a wall directly to my left. In trying to cross the car lost traction on the road and shot me head first into the wall. Head first at 55 mph and my airbags did not deploy. The car has been deemed a total loss and for the past ten days I have been in unbelievable pain, to the er 3 times. Now I have physical therapy for about a month before hopefully everything is better. I am a 19 year old female and I don't want to see anybody else hurt in this sort of accident. I have an attorney and I suggest anyone with a Focus have one on hand. I want everyone to read this before they buy one! my next step is to contact magazines and television shows. I had a guardian angel with me, someone may not be so lucky!

- Luxor, PA, USA

problem #8

Mar 052003

(reported on)

Focus

  • miles
The vehicle hit a concrete divider and the air bags did not deploy.

- Warrenville, IL, USA

problem #7

Feb 152003

Focus 4-cyl

  • Manual transmission
  • 12,000 miles
Air bags failed to deploy during collision at 35 mph. Collision resulted in severe front end damage to vehicle and passenger head injury, neither passenger nor driver air bag deployed.

- Reno, NV, USA

problem #6

Jan 022003

Focus

  • miles
Consumer states while driving the vehicle in a parking lot, the vehicle hit the curb on the right side of the bumper resulting in both air bags deploying, the vehicle was traveling approximately 23 mph.

- Vancouver, WA, USA

problem #5

Oct 052002

Focus

  • miles
Consumer states while traveling at highway speeds, consumer swerved to avoid being hit by an 18 wheeler truck that was changing lanes. Consumer states in the process of avoiding truck, consumer rear ended another car and went into a spin and hit the car again. Consumer states none of the vehicles airbags deployed. Consumer states the frame that protects engine was bent.

- The Colony, TX, USA

problem #4

Jul 112002

Focus

  • miles
On 7/11/2002 my wife was involved in a near head-on accident. She was driving down the road when another car suddenly turned left in to her path. The other driver was cited for failure to yield right of way. My wife hit the other car in the front right side. The Ford Focus ZX5 sustained major damage and with a cost of over $12,000 to repair it was declared a total loss. The air bags never deployed even though it was a frontal collision and the bumper was totally destroyed. When I contacted Ford Motor Co. Today at their customer service center (1-866-693-6738) I was informed by steve that if I wanted to find out why the air bags didn't deploy that I could pay to have them tested. When I questioned as to why I had to pay to have Ford to possibly fix a major problem with the air bags he said that that is what the computer pop up stated. Ford should be more receptive to wanting to find out if there is a problem. If there is a problem then Ford should compensate me and my wife.

- Poughkeepsie, NY, USA

problem #3

Jul 112002

Focus

  • Automatic transmission
  • miles
At 65 mph vehicle hit a retaining wall, then rolled a couple of times, and neither airbag deployed. Consumer hit head on windshield, vehicle was totalled.

- Springfield, OH, USA

problem #2

May 012002

Focus

  • Manual transmission
  • miles
The vehicle experienced loss of steering ability, as a result the vehicle hit a concrete jersey wall head on at 60 mph, neither airbag deployed, passenger suffered knee and chest injuries, the vehicle was totaled. *

- Auburn, WA, USA

problem #1

Mar 162002

Focus

  • miles
1) air bags did not deploy in frontal crash. 2) frame of front passenger seat broke during accident.

- Knoxville, TN, USA