10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 54,942 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
About half to 3/4 of the time my ignition will not start on my Ford Focus. This presents a major problem when I am away from the home and my car will not start due to ignition switch problems. At times I have to turn the key 20-50 times for the car to come on. I am 76 years old and this is a major issue for me. I don't want to even drive my car for fear that I will not be able to re-start it.
- Rocklin, CA, USA
The fuse for the running lamps kept blowing. A few days later I smelt a burning smell, pulled over, turned off the car, removed key, but car was still running. A few days later, battery light kept flashing, turns out, the alternator was fried. Took it to Ford, was told there was nothing they could do because my powertrain warranty does not cover electrical work. Took it to an electrician, was told a few wires touched metal and fused together and burnt all the way back to the firewall. When you look at the wires, there is metal sitting under them....there are no clips to help hold the wires away from the metal. There is some form of protection on the wires, I describe it as a foam...but its worn through. When I asked him how this could have happened, he replied with "going over bumps, railroad tracks, or hitting a pothole. He also told me it was a fire hazard. As a consequence to this, my car is now just sitting, and I will not drive it with it being labeled a fire hazard. Nothing was done to correct the failure.
- Bonneau, SC, USA
My key became locked in the ignition and could not be removed while on vacation. I could turn the car on and drive it but could not remove it, therefore had to end vacation early to take care to local dealership. The car was 75 days out of warranty and I had no choice but to fix this- costing me over $300. They (Ford) said it was the safety switch in the shifter. Vehicle had a little over 18,000 miles. The car was purchased used from an estate of a lady who had only driven 8,000 miles.
- Vancleave, MS, USA
The key has become stuck in the ignition and will not come out because the car does not think it is park even though it is parked. The dealer insist that there was a soda spilled on the ignition and this resulted in the chip in the ignition shorting out. This key has been stuck since may and has only come out of the ignition once since then! the dealership says that they have to order this part and change out the ignition to fix it. So far, this problem has not been resolved and we cannot lock all of the doors because of this.
- Fort Worth, TX, USA
My 2006 Ford Focus hatchback developed frayed wires in the hatchback harness that caused a short so that the dashboard lights do not come on as they should when the exterior lights are turned on unless the rear window defroster is also turned on. Despite being covered by Ford's 'extra care' extended service plan that is supposed to cover wiring harnesses, Ford is refusing to pay for the repair.
- Needham, MA, USA
The key gets stuck in the ignition and won't come out. I have to remove one of the battery cable from the battery, remove the key from the ignition, then replace the battery cable back. This has happen more than once.
- Sacramento, CA, USA
About 2 months ago, my key got stuck in the ignition. I could start and drive the car, but not get the key. I drove to a Ford dealer and the person had no trouble getting my key out. This was at 34,000 miles. Now, at 36,500 miles, the same thing happened. I am taking to a Ford dealer and they better repair under the 3/36,000 warranty.
- Annandale, VA, USA
2006 Ford Focus ZX4 model ses. Ignition key stuck in ignition. Car will start but key will not come out. Car can be put into gear with switch in off position. Safety problem car has 35,000 miles. Dealer did warranty repair today - we are picking the car up tonight so I don't know the quality of the repair yet.
- Waverly, IA, USA
2006 Ford Focus ZX3 SE rear hatch door wiring ---broken wires and wire insulation. First started with plate lights blowing out. Now all parking lights, taillights and dash lights are out---blowing fuses!!! out of curiosity I pulled down the rubber boot of the wire harness of the rear hatch door and found broken wires and insulation. Went to Ford website to see if there was a recall on this, found no recalls at all for my car!!!!! upon further research found that there is a recall for this very problem from 8 years ago Nov - Dec of 2000!!!!!!!!!
- Warren, NH, USA
On four separate occasions my car, without forewarning, cut off while in motion and at various rates of speed. The car is now being serviced for this problem for the third time in the two months that I have had it. The car also has a problem with not starting, for no apparent reason.
- Orlando, FL, USA
I purchased a 2006 Ford Focus on 12/3/05, it had 4 miles on it when I drove out of the dealership. On Thursday May 3, 2006, it caught fire in my carport. The mileage is between 2,000-3,000 miles, I believe. I arrived home from a meeting at a local bank, having driven approximately 2 miles. I parked the car in the carport, turned off the engine and entered the house. I did not notice any strange noises or odors. My husband arrived home about 15-20 minutes later. He began tooting the horn on his vehicle to get my attention. When I opened the door, he yelled "get your keys." I could see flames under my car and smoke seeping out the sides of the hood. I threw him the keys and ran for the fire extinguisher. He entered my Focus got the engine started and backed the vehicle out of the carport and away from the house. As he backed up the vehicle, flaming parts began falling out from under the car onto the concrete floor. He got the car backed up about 10 feet and the engine quit and would not restart. He exited the car and tried to open the hood. The hood was very hot to the touch but he got it opened. The flames were about a foot high at the back of the engine area on the left side. We were able to put out the flames with the extinguisher. We then extinguished the flames on the pieces that were lying on the carport floor. Both continued to smoke for some time but the fire did not re-ignite. When the smoke cleared and we felt it safe to approach the vehicle, we could see the charred remains and melted parts. In retrospect I remember on two occasions seeing the battery icon lighted on the dash while a sat outside my office waiting for the bank to open with the car idling and the radio on. Both times I revved the engine and the light went out.
- Dade City,, FL, USA
- Slidell, LA, USA