10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
63,600 miles

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« Read the previous 20 complaints

problem #7

Sep 152008

Focus

  • 2,000 miles
This is an on going issue we have had since shortly after purchasing the vehicle. The rear passenger door leak due to a faulty splash guard. We have had it serviced by Ford several times; however, the issue has come back again, and we are no longer in warranty. I have 3 complaints that come with this issue, 1 I am very concerned about the floor underneath rusting out, 2 even with defrosters on high, it becomes difficult to see out of the windows because of the moisture in the car (even after doing what we can to soak up the moisture) and 3 I have some concerns that the electrical components will become an issue ie. The rear window defogger is almost always wet. At this point we are not dealing with mold concerns, but we have had to have mold clean from the interior of the car before. I am writing you, because this is an issue Ford knows about, and it seems as though it is a very common issue with this model. I am very concerned that at some point someone is going to get hurt, and I feel as though Ford is no longer concerning themselves with this issue, and are not concerned with correcting their issue.

- Virginia Beach, VA, USA

problem #6

Jun 012011

Focus 4-cyl

  • 36,000 miles
Key locks for front doors and door latches won't open door from the outside. Took it to dealership, of course it isn't covered. If you accidentally lock your door with your child in it on a hot day, you can't get them out in time. Shouldn't the locks and latches work for at least 100K miles? have to leave the car unlocked all the time.

- Colleyville, TX, USA

problem #5

Mar 012012

Focus 4-cyl

  • miles
I have had to replace 2 door handles due to an issue with them breaking. I talked to the local Ford dealer and he says he has replaced over 10 other 2007/08/09 Focus exterior door handles. None however were covered under warranty and of course both of my broke after the warranty expired and the cost was 142.00/per this is a huge design flaw as well as costly.

- Dushore, PA, USA

problem #4

Jan 042012

Focus 4-cyl

  • 74,100 miles
Right rear passenger door locked. Cannot be opened. Cannot be unlocked electronically nor manually.

- Coldspring, TX, USA

problem #3

Nov 022010

Focus

  • 25,000 miles
The contact owns a 2008 Ford Focus. The contact stated that both front doors could only be opened from the interior. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 25,000.

- Clarington, OH, USA

problem #2

Jul 302008

Focus

  • 130,442 miles
I purchased a '08 Ford Focus- 4dr sdn SE in March '08 from mark martin Ford in batesville, ar. July '08, doors locked & wouldn't open. Since the original delivery of the vehicle, it's been returned to dealership 14+ times. Vehicle has been out of service for repairs for a total of 209 calendar days (just from May 14, '10-Dec. 31, '10). It is documented that the car started having problems before 12,000 mi. Have been in contact with the ar atty. Gen's off, Ford Motor Company, Ford credit, mark martin Ford. Started lemon law proceedings & had an arbitration meeting set in Jan. '11. Ford customer care was working on a buyback/replacement. Ford wanted a second opinion. I took it to another dealership. Ford made many attempts to repair the vehicle. I sent a demand letter to Ford. They didn't attempt to do a final fix. Instead they repossessed the car. I was only 2 mos behind & made arrangements w/Ford credit to make a payment in Dec. '10. I did. I have a letter from mark martin Ford stating, "they have done all they know to do." I have a letter from Ford stating, "although they admit to no wrong doing on their part, they want me to be a satisfied customer & are willing to waive the balance I owe" (yet it's on my credit report). The ar atty gen's off says I have a case. Vehicle has been in mark martin Ford on these dates for repairs/defects:7/30/08-rr door stays locked;7/30/08-rumble sound when driving;10/08/08-drs hard to open w/outside handle;10/08/08-rr dr wont unlock;10/08/08-starter hung after car started;10/08/08-dust leaking in rr & lf;3/16/09-rr;3/16/09-rr dr weather-stripping falling down;3/16/09-popping noise in rf&lf;3/26/09-lr dr wont unlock;8/07/09-lr tire sensor off;06/09/10-lfront dr wont open from outside;06/09/10-lr dr wont open;06/09/10-dr seal leaking dust in;8/21/10-lrear dr wont open from;8/21/10-dust coming

- Hardy, AR, USA

problem #1

Aug 082009

Focus

  • 38,000 miles
Concerning a '08 Focus, 4 door SE. Car is approximately 18months old and has covered 38,000 approx.. rear passenger door failed to open. When using power locks, the door button would fail to move. On a couple of occasions (lucky) the door could be opened. Then the same happened to the other rear door. So now both rear doors were inoperable. Car was taken to the local Montana Ford dealership where the problem was explained. Car was kept in shop for four days whilst bits were ordered, and problem rectified. Was charged $100 and told this wasn't covered by the warranty (although a rental car was provided for this period). In hindsight I should have checked both doors, as later I found out that the other door hadn't been fixed. Car now has to go into shop for further rectification. I realize that in '05 Ford recalled approx 359,000 01-02 Focus for this problem, and have had trouble with other door latches on various vehicles. For this to happen on a 08 Focus, which has been driven carefully by one owner, fail to see how the Ford dealer can say it's not a manufacturers defect" are they worried that it'll cost more for a recall than any lawsuits"

- Missoula, MT, USA