3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,339 miles

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« Read the previous 20 complaints

problem #6

Sep 252011

Focus

  • 38,000 miles
I was locked in my own car! the driver's side door would not unlock. I tried the inside door latch, the outside door latch, key fob, and even tried to unlock with the key from the outside. I had friends trying to help me get the door unlocked, with no luck. I had to crawl out the passenger side of the car. After letting the car sit of over an hour, the door would finally unlock. The dealer is saying it is the actuator motor going out, cost for the motor alone is $400. That does not include the labor to install it. I think it is ridiculous that an electrical motor would go out with only 38000 miles on it. From what I have read, there most certainly should be a recall. Hopefully it will not require someone getting trapped in a car and loosing their life for that to happen.

- Douglassville, TX, USA

problem #5

Aug 112011

Focus 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2010 Ford Focus. The contact stated that all four doors exhibited failures when unlocking the vehicle using the key fob and manually. The contact had taken the vehicle to the dealer twice and the dealer was able to get the doors opened by replacing the linkage. The contact believed the failure to be a manufacturing defect. The contact had to crawl through the window in order to enter the vehicle. The failure mileage was 10,900. The right and left rear doors would no longer open; not even manually. Updated 09/29/11 updated 9/27/11 Ford informed the consumer, they were not responsible for any repairs, due to the fact the consumer lives on a gravel road and dirt was getting inside the door locks. They claimed it was an environmental issue. Updated 10/14/11. Updated 11/07/11 the consumer stated he/she did not crawl through the window. Ford told the consumer to crawl through the window in the event of an accident. The consumer declined due to being disabled. The consumer stated the failure mileage was before 10,900. Updated 06/13/2012 updated 06/15/12 updated 06/21/12... updated 08/15/12 updated 08/20/12 updated 08/20/2012 the consumer stated the right rear door could not be unlocked manually or by remote. Updated 08/21/12 updated 08/11/12 updated 09/17/2012 the consumer stated the left rear door and right rear door would not unlock manually or with the remote. Updated 09/24/12 updated 10/29/14

- Diamond, MO, USA

problem #4

Aug 012010

Focus 4-cyl

  • 10,000 miles
The contact owns a 2010 Ford Focus. The contact stated both passenger and drivers rear power doors were defective. She was only able to exit the vehicle from the rear, if the vehicle was in park and the front driver side door was opened. The dealer advised her that the vehicle was operating as designed and to replace the locking mechanism if she did not feel safe. The manufacturer was not notified nor was the vehicle repaired. The current mileage was 23,135. The approximate failure mileage was 10,000. Updated 9/27/11 the sunroof leaked water and the tires caused a sever vibration. The tire issue has sine been resolved.

- Imlay City, MI, USA

problem #3

Aug 192011

Focus 4-cyl

  • 35,850 miles
I own a 2010 Ford Focus. The back door on the driver's side will not open or close. The dealer was supposed to have fixed it but it is back to not working. This same thing has happened to my son who owns a 2008 Ford Focus. I think Ford needs a recall on the 2008 and 2010 Ford Focus.

- Sheridan, AR, USA

problem #2

Jun 012010

Focus 4-cyl

  • 16 miles
The contact owns a 2010 Ford Focus. The contact stated that all four doors on the vehicle were defective. When the contact pushed the unlock button it would not respond or the door would continue to stay locked. The dealer replaced the door locks numerous times, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 16 and the current mileage was 26,127. Updated 8/30/11 updated 09/28/11

- Searcy, AR, USA

problem #1

Jul 202010

Focus

  • 8,000 miles
I was not able to turn the ignition key in my 2010 Ford Focus {ses trim level} past halfway between the accessory and on positions, then could not turn it back to "full off" to remove key. Ford has known about this since the 2000 model year, but has not issued a recall.

- Willoughby, OH, USA