3.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 40,339 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2010 Ford Focus. The contact stated that all four doors exhibited failures when unlocking the vehicle using the key fob and manually. The contact had taken the vehicle to the dealer twice and the dealer was able to get the doors opened by replacing the linkage. The contact believed the failure to be a manufacturing defect. The contact had to crawl through the window in order to enter the vehicle. The failure mileage was 10,900. The right and left rear doors would no longer open; not even manually. Updated 09/29/11 updated 9/27/11 Ford informed the consumer, they were not responsible for any repairs, due to the fact the consumer lives on a gravel road and dirt was getting inside the door locks. They claimed it was an environmental issue. Updated 10/14/11. Updated 11/07/11 the consumer stated he/she did not crawl through the window. Ford told the consumer to crawl through the window in the event of an accident. The consumer declined due to being disabled. The consumer stated the failure mileage was before 10,900. Updated 06/13/2012 updated 06/15/12 updated 06/21/12... updated 08/15/12 updated 08/20/12 updated 08/20/2012 the consumer stated the right rear door could not be unlocked manually or by remote. Updated 08/21/12 updated 08/11/12 updated 09/17/2012 the consumer stated the left rear door and right rear door would not unlock manually or with the remote. Updated 09/24/12 updated 10/29/14
- Diamond, MO, USA
The contact owns a 2010 Ford Focus. The contact stated both passenger and drivers rear power doors were defective. She was only able to exit the vehicle from the rear, if the vehicle was in park and the front driver side door was opened. The dealer advised her that the vehicle was operating as designed and to replace the locking mechanism if she did not feel safe. The manufacturer was not notified nor was the vehicle repaired. The current mileage was 23,135. The approximate failure mileage was 10,000. Updated 9/27/11 the sunroof leaked water and the tires caused a sever vibration. The tire issue has sine been resolved.
- Imlay City, MI, USA
I own a 2010 Ford Focus. The back door on the driver's side will not open or close. The dealer was supposed to have fixed it but it is back to not working. This same thing has happened to my son who owns a 2008 Ford Focus. I think Ford needs a recall on the 2008 and 2010 Ford Focus.
- Sheridan, AR, USA
The contact owns a 2010 Ford Focus. The contact stated that all four doors on the vehicle were defective. When the contact pushed the unlock button it would not respond or the door would continue to stay locked. The dealer replaced the door locks numerous times, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 16 and the current mileage was 26,127. Updated 8/30/11 updated 09/28/11
- Searcy, AR, USA
I was not able to turn the ignition key in my 2010 Ford Focus {ses trim level} past halfway between the accessory and on positions, then could not turn it back to "full off" to remove key. Ford has known about this since the 2000 model year, but has not issued a recall.
- Willoughby, OH, USA
- Douglassville, TX, USA